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In Higher Ed Jobs in Virginia (NOW HIRING)

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In Higher Ed information

What are the key skills and qualifications needed to thrive in higher education roles, and why are they important?

To thrive in higher education roles, a strong background in your academic discipline, advanced degrees (typically a master's or doctorate), and experience in teaching or academic administration are essential. Familiarity with learning management systems (such as Canvas or Blackboard), data analysis software, and accreditation standards is often required. Outstanding communication, mentorship, and organizational skills help individuals stand out by fostering student engagement and effective collaboration with colleagues. These skills and qualifications are crucial for delivering quality education, supporting student success, and advancing institutional goals.

What are some common challenges faced by professionals working in higher education administration?

Professionals in higher education administration often navigate challenges such as balancing the diverse needs of students, faculty, and staff while ensuring compliance with institutional policies and external regulations. They may also face tight deadlines during enrollment periods and must adapt to evolving technologies and educational trends. Collaboration across departments is frequent, requiring strong communication and problem-solving skills to effectively support the institution's mission and goals.

What is the difference between In Higher Ed vs Academic Advisor?

AspectIn Higher EdAcademic Advisor
Required CredentialsBachelor's degree often required; master's preferredBachelor's degree typically required; master's advantageous
Work EnvironmentColleges and universitiesAcademic departments, student services offices
Employer & Industry UsageHigher education institutionsEducational institutions, colleges, universities
Common Search & ComparisonIn Higher Ed vs Academic Advisor

In Higher Ed generally refers to roles within the broader higher education sector, including faculty, administration, and support staff. An Academic Advisor is a specific role within Higher Ed focused on guiding students academically. While both roles operate within colleges and universities, In Higher Ed encompasses a wide range of positions, whereas Academic Advisor is specialized in student support and course planning.

What are jobs in higher education?

Jobs in higher education refer to the wide range of positions at colleges, universities, and other post-secondary institutions. These roles include faculty positions such as professors and lecturers, as well as administrative roles like admissions officers, academic advisors, financial aid specialists, and university presidents. Higher education jobs may also involve research, student affairs, IT support, and campus operations. The diversity of roles supports both the academic mission and the daily functioning of educational institutions.
What are popular job titles related to In Higher Ed jobs in Virginia? For In Higher Ed jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching In Higher Ed jobs in Virginia look for? The top searched job categories for In Higher Ed jobs in Virginia are:
What cities in Virginia are hiring for In Higher Ed jobs? Cities in Virginia with the most In Higher Ed job openings:
Infographic showing various In Higher Ed job openings in Virginia as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 62% Full Time, 14% Part Time, and 21% Contract. Highlights an 98% Physical, and 2% Remote job distribution.
Account Manager - Higher Ed

Account Manager - Higher Ed

WorldStrides

Charlottesville, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


WorldStrides rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

100th of 224 rated education and training


Job description

Account Manager, Higher Education
Company Introduction
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C., and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.
Job Description
Account managers are the primary point of contact for our university partners focused on delivering outstanding customer service. You will develop programs for existing customers which includes itinerary building, negotiation, pricing, proposal creation, and program confirmation. Once a program is confirmed, you'll handle student and university inquiries about their upcoming travel. You'll partner with internal departments such as air, visas, sales and global experiences to create a smooth program delivery meeting or exceeding university expectations.
Account Manager Responsibilities
  • Develop an effective rapport with university and organization partners to gain a better understanding of their program needs and strengthen the overall relationship.
  • Position yourself as a thought leader for university clients coming to WorldStrides for recommendations and suggestions.
  • Meet and exceed annual retention goals and targets to maximize revenue growth on assigned accounts.
  • Consistently manage deadlines and work tasks to ensure key targets are met (registration, ticketing, payment, etc)
  • Communicate both internally across teams and externally with clients and partners.
  • Create educational travel itineraries across the globe.
  • Utilize and maintain WorldStrides' CRM database system, effectively managing the sales and program management process.
  • Track, understand and manage the financial aspects of program management.

Minimum Qualifications
  • 2+ years' experience in customer service
  • Desire to work in a fast-paced, challenging environment
  • A highly self-driven sense of motivation and perseverance
  • Hunger to grow and openness to learning
  • Proactive and team oriented
  • Naturally curious
  • Problem solver with attention to detail
  • Logistically minded
  • Positive and forward-thinking attitude with a strong work ethic
  • Ability to operate with constantly evolving processes
  • Strong phone and interpersonal skills
  • Excellent written and communication skills
  • Highly organized with strong time management and follow up
  • Flexible as needed with work hours to accommodate international time differences and seasonal shifts
  • Ability to travel domestically and internationally (current passport or ability to obtain one)

Preferred Qualifications
  • BA/BS degree preferred
  • Study abroad or international travel experience
  • Project management experience

Location(s)
This is a remote position within the contiguous U.S., unless within driving distance of a WorldStrides office assuming a hybrid schedule of Tues./Wed./Thurs. in-office.
Work Perks
  • Fun & driven environment.
  • Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match.
  • 10 paid floating corporate holidays, 1 paid volunteer day & up to 25 accrued PTO days to start - accrue up to 28 over 3 years, up to 4 mental health days per year, and 5 bereavement days.
  • Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
  • Opportunities for paid and discounted travel.
  • Flexible work schedule providing on-site, remote, and virtual office opportunities.
  • Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
  • Fitness Center and café onsite at select locations.
  • Employee Assistance Program (EAP)
  • Paid Parental, Caregiver, and Disability leave.
  • Team Member Discount Program

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides` is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Minimum Qualifications
  • 2+ years' experience in customer service
  • Desire to work in a fast-paced, challenging environment
  • A highly self-driven sense of motivation and perseverance
  • Hunger to grow and openness to learning
  • Proactive and team oriented
  • Naturally curious
  • Problem solver with attention to detail
  • Logistically minded
  • Positive and forward-thinking attitude with a strong work ethic
  • Ability to operate with constantly evolving processes
  • Strong phone and interpersonal skills
  • Excellent written and communication skills
  • Highly organized with strong time management and follow up
  • Flexible as needed with work hours to accommodate international time differences and seasonal shifts
  • Ability to travel domestically and internationally (current passport or ability to obtain one)

Preferred Qualifications
  • BA/BS degree preferred
  • Study abroad or international travel experience
  • Project management experience

What WorldStrides employees say

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