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In Game Support Representative Jobs in Oregon (NOW HIRING)

Altec

Service Support Representative

Portland, OR · On-site

$18 - $23/hr

S. and in over 100 countries around the world. This position is located at the Portland, OR Service Center. PURPOSE OF POSITION: * Responsible for providing excellent customer support and ...

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

As a Customer Support Representative, you will provide technical support and troubleshooting for ... Log details of all support sessions and customer challenges in the ticketing system * Monitor and ...

Trimble

Technical Support Representative

Lake Oswego, OR · On-site

$19.62 - $24.52/hr

You will play a vital role in ensuring our customers succeed by providing expert troubleshooting ... Provide rotating after-hours support to ensure our clients have the assistance they need, when they ...

Global TekMed Holdings, LLC

$13 - $16/hr

We take pride in honoring all Veterans by providing an unparalleled client experience and acting as ... POSITION OVERVIEW The ideal candidate will serve as a support pillar by handling inbound and ...

Columbia Helicopters

Customer Support Representative

Aurora, OR · On-site

$16.75 - $22.75/hr

The Customer Support Representative will serve as the day-to-day customer interface for assigned ... Address customer concerns, questions, and service needs in a timely manner, escalating issues when ...

Varsity Tutors

Video Game Design Tutor

Portland, OR · Remote

$40/hr

What We Look For In a Video Game Design Tutor * Advanced Subject Mastery: Deep knowledge of game ... milestones to support students from aspiring designers exploring concepts through advanced ...

Varsity Tutors

Video Game Design Tutor

Eugene, OR · Remote

$40/hr

What We Look For In a Video Game Design Tutor * Advanced Subject Mastery: Deep knowledge of game ... milestones to support students from aspiring designers exploring concepts through advanced ...

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In Game Support Representative information

What cities in Oregon are hiring for In Game Support Representative jobs?

Cities in Oregon with the most In Game Support Representative job openings:

Infographic showing various In Game Support Representative job openings in Oregon as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution.

Service Support Representative

Portland, OR • On-site

Altec
See more jobs at Altecexternal

$18 - $23/hr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Altec rating

8.3

Company rating: 8.3 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

Job description

Why Join Altec?
The Altec Service Group has service centers and an extensive fleet of mobile service vehicles and technicians across the United States and Canada.
Altec is a manufacturing company, Made in America. We are building on 98+ years of knowledge, experience, and relationships, working to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets. Altec products and services include Aerial Devices, Digger Derricks, Chippers, Cranes, and Specialty Equipment and can be found across the U.S. and in over 100 countries around the world.
This position is located at the Portland, OR Service Center.
PURPOSE OF POSITION:
  • Responsible for providing excellent customer support and satisfaction within the Service Support areas: Administrative, Inventory, Parts and Estimating. Responds to customer inquiries and resolves customer issues. Provides updates to Team Lead for internal teams on customer needs that contribute to the customer satisfaction.

MAJOR RESPONSIBILITIES:
Administrative Service Support
  • Creates accurate and timely repair orders.
  • Confers with customers, supervisors, and vendors to address questions, problems, or requests for service or equipment.
  • Performs specific customer requirements for the opening and closing of Service Requests.
  • Resolves problems with strong analytical and administrative abilities.
  • Effectively represents Team Altec; Communicates any customer needs/requests within Service's scope to the appropriate Altec entity or External customer.

Inventory Service Support
  • Assists Supervisors and Technicians with the scheduling of required inventory actions.
  • Maintains accurate records for dissemination to Accounting, Supervision, and Inventory owners to facilitate continuous improvement in inventory management and accuracy.
  • Conducts Freight debrief per established standards.
  • Creates shipping labels as required for Mobile Service and Centralized shops as directed/required
  • Attends peer to peer training as required to develop and maintain all required skills.

Parts Service Support
  • Conducts Stock parts order entry, form entry as directed per established standards.
  • Researches parts with assistance/oversight of applicably trained peers and/or supervision.
  • Reconciles requests for parts order follow up and escalate as required.
  • Determines correct billing requirements required to fulfill requests accurately and timely are being meet by reading Bill of Materials, Parts Pages and related information.
  • Conducts the P.O. process within established Altec standards and provide accountability as required.
  • All other duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
  • High School Diploma or GED required and
  • Two years of experience in an industry-related field required (i.e. Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job function

Or
  • Bachelor's Degree and
  • One years' experience in industry related field preferred (i.e. Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job function

Also,
  • Hydraulic or mechanical background preferred
  • Must have demonstrated experience of providing high levels of customer support
  • Strong Computer Skills, especially in Microsoft Word and Microsoft Excel
  • Demonstrated Problem Solving Skills
  • Strong attention to detail
  • Solid team player with a collaborative nature
  • Ability to multitask and handle multiple transactions
  • Ability to work effectively in a fast-paced environment
  • Excellent written and verbal communication

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted
Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork
Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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