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In Crossroads Jobs in Indiana (NOW HIRING)

Crossroads YMCA

Member Relations Champion

Gary, IN

$16/hr

The Member Relations Champion supports the mission of the Crossroads YMCA by creating a welcoming ... Resolve complex or escalated member concerns in a calm, solution-focused manner. * Support the ...

Crossroads YMCA

Sports Coach I

Hammond, IN · On-site

$12/hr

... Crossroads YMCA organization. * Work closely with the Sports Director/Sports Coordinator to address any concerns. * Assist the Sports Director/Sports Coordinator when needed. * Assist in YMCA ...

Crossroads YMCA

Lifeguard

Crown Point, IN · On-site

$12.50/hr

Career growth opportunities At Crossroads YMCA, we invest in our employees because we know they make a difference in our community every day. As a lifeguard, you'll have the opportunity to build ...

Crossroads Delivery LLC

Delivery Driver

Elkhart, IN

This is a Full-Time Driver position with Crossroads Delivery LLC delivering packages to Amazon customers! You will play a crucial role in ensuring orders are delivered promptly and accurately within ...

Crossroads Delivery LLC

Delivery Driver

Elkhart, IN · On-site

$22 - $23.25/hr

This is a Full-Time Driver position with Crossroads Delivery LLC delivering packages to Amazon customers! You will play a crucial role in ensuring orders are delivered promptly and accurately within ...

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All JobsIn Crossroads JobsIn Crossroads Jobs in Indiana

In Crossroads information

What is an in crossroads job?

'In Crossroads' jobs typically refer to positions available at or associated with Crossroads organizations or locations, such as community centers, churches, or businesses named Crossroads. These jobs can encompass a wide range of roles, including administrative, support, outreach, or specialized positions, depending on the specific Crossroads entity. Applicants may work directly with the community, assist in program delivery, or support organizational operations. The responsibilities and requirements will vary based on the job and the mission of the particular Crossroads organization.

What unique challenges might employees face when working at Crossroads, and how does the team support new members during the onboarding process?

At Crossroads, new employees may encounter the challenge of adapting to a fast-paced, collaborative environment that often requires balancing multiple projects and stakeholders. The team emphasizes open communication and mentorship, pairing new hires with experienced colleagues to help them acclimate and succeed. Regular check-ins and training sessions are provided to ensure everyone feels supported and confident in their role.

What are the key skills and qualifications needed to thrive as a Crossroads Case Manager, and why are they important?

Thriving as a Crossroads Case Manager requires a background in social work or human services, familiarity with case management principles, and relevant certifications such as a BSW or MSW. Knowledge of case management software, client tracking systems, and community resource databases is typically necessary. Strong interpersonal skills, cultural sensitivity, and effective communication are essential soft skills to build trust and advocate for clients. These abilities ensure effective resource coordination, client empowerment, and positive outcomes for individuals navigating social services.

What is the difference between In Crossroads vs In Retail Sales Associate?

AspectIn CrossroadsIn Retail Sales Associate
Required CredentialsHigh school diploma or equivalent; retail experience helpfulHigh school diploma or equivalent; sales experience preferred
Work EnvironmentRetail stores, shopping malls, or department storesRetail stores, shopping malls, or department stores
Employer & Industry UsageFashion, accessories, and footwear retailGeneral retail across various product categories
Common Search & ComparisonCustomer service, sales, retail environmentSales skills, customer interaction, retail job

Both In Crossroads and Retail Sales Associate roles operate within retail environments, often in shopping malls or stores. While In Crossroads may focus more on specific fashion or footwear retail, Retail Sales Associates work across a broader range of products. Credentials and work settings are similar, but the job scope and industry focus differ slightly, making this comparison useful for those exploring retail career options.

What are popular job titles related to In Crossroads jobs in Indiana?

For In Crossroads jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching In Crossroads jobs in Indiana look for?

The top searched job categories for In Crossroads jobs in Indiana are:

What cities in Indiana are hiring for In Crossroads jobs?

Cities in Indiana with the most In Crossroads job openings:

In Crossroads jobs near you

Member Relations Champion

Crossroads YMCA

Schererville, IN • On-site

$16/hr

Full-time

Re-posted 13 days ago

Job description

Pay starts at $16.00 per hour and up based on experience

Join the Membership team at the Schererville YMCA — Built on Hospitality, Wellness, and Community. 

POSITION SUMMARY: The Member Relations Champion supports the mission of the Crossroads YMCA by creating a welcoming, safe, and engaging environment for all members, guests, and staff. This role combines front-line member service excellence with peer leadership responsibilities to support departmental operations, drive member satisfaction, and strengthen community through meaningful relationships. The Champion serves as a role model for legendary customer service, supports staff development, and contributes to membership growth and retention efforts.

ESSENTIAL FUNCTIONS: 
  1. Effectively model and communicate the mission, vision, and values of the Crossroads YMCA.
  2. Greet, engage, and assist all members, guests, and staff with a positive, relationship-focused approach.
  3. Deliver exceptional service while handling check-ins, membership inquiries, account alerts, and facility tours.
  4. Maintain responsibility for an individual cash drawer and complete accurate shift closeouts.
  5. Conduct cause-driven tours with a goal to exceed tour-to-join closing rate benchmarks.
  6. Communicate membership benefits and upgrades to support retention and member satisfaction.
  7. Build meaningful relationships by getting to know members beyond surface-level interactions and helping connect them with programs, services, and other members.
  8. Resolve complex or escalated member concerns in a calm, solution-focused manner.
  9. Support the onboarding, training, and development of new staff to strengthen team effectiveness.
  10. Collaborate with department leaders to provide administrative support and help ensure consistent, efficient service.
  11. Contribute to team meetings, lead or support planning and delivery of internal training or communication.
  12. Respond to emergency situations per YMCA policy and assist with incident reporting as needed.
  13. Represent the YMCA’s core values and support annual campaign efforts through engagement and promotion.
  14. Complete all required compliance and professional development training annually or as assigned.
  15. Perform other duties as assigned to meet the needs of the department or branch.
  16. QUALIFICATIONS:
  1. Minimum age 18 required.
  2. Must be able to work flexible hours including evenings, weekends, and holidays. 
  3. Minimum of 12 months of job related experience.
  4. Excellent interpersonal, communication, and problem-solving skills.
  5. Ability to work, relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
  6. Minimum required 18 hours worked per week.
  7. Adept computer skills with CRM experience.
 
YMCA COMPETENCIES (Team Leader):

The National YMCA Mission:

“To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.”

Caring: Fosters a supportive and inclusive team environment. Encourages collaboration and staff well-being.

Honesty: Builds trust by being transparent in decision-making and feedback. Encourages open dialogue.

Respect: Creates a respectful team culture. Resolves conflict with fairness and professionalism

Responsibility: Holds self and team accountable for goals. Provides feedback and supports growth.

WORK ENVIRONMENT & PHYSICAL DEMANDS:
  • Visual, auditory, and verbal ability to communicate effectively.
  • Must have high level of alertness, concentration, and initiative.
  • Ability to lift 20 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
  •   Work environment involves frequent computer use with standing and some sitting, requiring sustained attention to detail and focus. Regular movement is encouraged to support ergonomic well-being.
  • Maintain a neat and professional appearance at all times.

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