Import Logistics Manager Jobs in Austin, TX (NOW HIRING)

Cirrascale Cloud Services provides high-performance cloud infrastructure purpose-built for deep learning, generative AI, and large-scale AI inference workloads. We specialize in dedicated GPU cloud solutions tailored to the unique needs of startups, research labs, and enterprise AI teams. Our mission is to accelerate AI innovation by combining powerful hardware with white-glove service and flexible, custom-built environments.

Cirrascale is seeking an experienced Logistics Manager to lead all logistics operations supporting our rapidly growing AI cloud infrastructure and mission-critical data centers. This role is responsible for the strategic planning, execution, and continuous improvement of domestic and international transportation, receiving, warehouse operations, high-value asset handling, and customer equipment logistics.

The Logistics Manager will oversee the safe, secure, and timely movement of GPU systems, servers, networking equipment, storage, racks, and supporting infrastructure while ensuring operational excellence, inventory accuracy, regulatory compliance, and exceptional customer service.

This position works closely with Procurement, Asset Management, Data Center Operations, Engineering, Security, Finance, Project Management, and third-party logistics providers to ensure all shipments are executed efficiently and securely.

• Lead all inbound, outbound, and inter-site logistics operations across multiple data center locations.
• Develop logistics strategies that support AI infrastructure growth and customer deployments.
• Ensure on-time delivery of mission-critical equipment while minimizing transportation costs.
• Oversee domestic and international shipments, including imports, exports, customs documentation, and freight coordination.
• Coordinate expedited, oversized, and high-priority shipments for customer deployments.
• Establish logistics standards, KPIs, and service level agreements (SLAs).

• Manage relationships with freight carriers, third-party logistics (3PL) providers, customs brokers, and specialized transportation vendors.
• Coordinate air, ocean, rail, and ground transportation.
• Optimize routing, carrier selection, and freight costs.
• Ensure proper shipment scheduling and dock management.
• Manage transportation escalations and resolve shipment issues.
• Monitor carrier performance and compliance with contractual obligations.

• DGX systems
• AI servers
• High-density compute platforms
• Network infrastructure
• Storage systems
• Racks and cabinets
• Customer-owned assets
• Capital equipment

Ensure secure transportation through:

• Chain-of-custody documentation
• GPS shipment tracking
• Armed security escorts when required
• Delivery verification and proof of receipt

• Oversee warehouse operations, receiving, staging, storage, and shipping.
• Ensure proper handling and storage of sensitive electronic equipment.
• Optimize warehouse layout and material flow.
• Maintain inventory accuracy in partnership with the Asset Management team.
• Establish receiving and inspection procedures.
• Manage packaging standards for domestic and international shipments.

• Support large-scale customer deployments and data center expansion projects.
• Develop logistics plans for infrastructure buildouts and migrations.
• Coordinate equipment deliveries with construction, engineering, and deployment teams.
• Manage project timelines to ensure materials arrive as scheduled.
• Identify logistics risks and implement mitigation strategies.

• Develop secure transportation procedures for high-value assets.
• Maintain chain-of-custody documentation throughout the shipping process.
• Coordinate with Security teams for sensitive shipments.
• Ensure compliance with customer security requirements.
• Investigate shipping discrepancies, damage claims, and loss events.
• Develop business continuity and contingency plans for logistics disruptions.
• Evaluate and onboard transportation providers.
• Negotiate freight contracts and pricing agreements.
• Conduct quarterly business reviews with logistics partners.
• Monitor vendor performance against KPIs and SLAs.
• Coordinate insurance claims and damage investigations.

Ensure compliance with:

• DOT regulations
• OSHA requirements
• Import and export regulations
• U.S. Customs requirements
• International shipping regulations
• Dangerous goods regulations (when applicable)
• ISO 27001
• SOC 2
• Customer security standards
• Company logistics policies

• Identify opportunities to improve logistics efficiency and reduce costs.
• Implement Lean and continuous improvement initiatives.
• Standardize logistics workflows and documentation.
• Develop automation opportunities for shipment tracking and reporting.
• Improve warehouse productivity and transportation performance.

Develop executive dashboards and reports including:

• Transportation costs
• Freight spend analysis
• Inventory movement
• Warehouse productivity
• Shipment cycle times
• Customs clearance performance
• Damage and loss metrics

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field (or equivalent experience).
• 7+ years of logistics, transportation, or supply chain management experience.
• 3+ years managing logistics operations within a data center, technology, manufacturing, or mission-critical environment.
• Experience managing both domestic and international shipments, including customs documentation and broker coordination.
• Experience with high-value equipment transportation.
• Experience managing third-party logistics (3PL) providers and freight carriers.
• Strong knowledge of warehouse operations and inventory management.
• Experience with ERP and Transportation Management Systems (TMS).
• Proven leadership and team management experience.

Experience supporting:

• NVIDIA GPU platforms
• Cloud infrastructure providers
• Colocation facilities
• Mission-critical environments

Experience with:

• SAP
• NetBox
• Jira
• Confluence
• Microsoft Power BI
• TEAMs
• Barcode and RFID inventory systems
• Transportation Management Systems (TMS)

• Supply Chain Management
• Domestic and International Logistics
• Import and Export Compliance
• Customs Documentation and Broker Coordination
• Transportation Planning
• Warehouse Operations
• Inventory Management
• Project Logistics
• Contract Negotiation
• Chain of Custody
• Asset Protection
• KPI Development
• Budget Management
• Process Improvement
• Cross-functional Leadership
• Customer Relationship Management

• Ability to lift up to 50 pounds when necessary.
• Ability to work in warehouse and data center environments.
• Frequent walking, standing, and occasional climbing of ladders.
• Willingness to travel (up to 20%) to customer sites, vendors, and other Cirrascale facilities.
• Availability to support after-hours or weekend logistics activities during critical deployments.

Cirrascale Cloud Services is an Equal Opportunity Employer committed to fostering an inclusive workplace and providing equal employment opportunities to all qualified applicants.

The base salary range for the Logistics Manager is $110,000 to $120,000 USD. This pay range reflects the broad, minimum to maximum, pay range for this job for the location for which it has been posted. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data.

Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, paid time off, and opportunities for professional development.

Join a growing team that's pushing the boundaries of AI infrastructure. At Cirrascale, you’ll contribute to projects powering next-generation AI applications while working with top-tier hardware in a collaborative and innovative environment. From custom deployments to hands-on customer support, every role here plays a part in enabling breakthroughs in AI.