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Implementations information

What does an implementation person do?

An implementation person is responsible for deploying and configuring products or services for clients, ensuring smooth integration with existing systems. They often coordinate with technical teams, provide training, and troubleshoot issues during the rollout process to meet project deadlines and client requirements.

How much do implementation specialists make in the US?

Implementation specialists in the US typically earn between $50,000 and $85,000 annually, with median salaries around $65,000. Compensation varies based on experience, industry, and location, and may include benefits such as bonuses and professional development opportunities.

Do you need a degree to be an implementation specialist?

Implementation specialists typically do not require a formal degree, but relevant skills such as technical knowledge, problem-solving, and experience with specific tools or software are important. Many employers value certifications or training in their industry to demonstrate expertise. Practical experience and strong communication skills are often prioritized over formal education for this role.

What are implementation jobs?

Implementation jobs involve deploying and configuring products, systems, or services for clients or organizations. These roles often require technical skills, project management, and knowledge of specific tools or software to ensure successful integration and operation.
What are the most commonly searched types of Implementations jobs in Tennessee? The most popular types of Implementations jobs in Tennessee are:
What cities in Tennessee are hiring for Implementations jobs? Cities in Tennessee with the most Implementations job openings:
Infographic showing various Implementations job openings in Tennessee as of July 2026, with employment types broken down into 92% Full Time, 2% Part Time, 1% Temporary, and 5% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution.
Employee Benefits Implementation Specialist

Employee Benefits Implementation Specialist

HUB International Limited

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

HUB International rating

8.0

Company rating: 8.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

145th of 281 rated insurance

Job description

ABOUT HUB INTERNATIONAL:
HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
  • Competitive salaries and benefits offerings
  • Medical/dental/vision insurance and voluntary insurance options
  • Health Savings Account funding
  • 401k matching program
  • Company paid Life and Short-Term Disability Plans
  • Supplemental Life and Long-Term Disability Options
  • Comprehensive Wellness Program
  • Paid Parental Leave
  • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
  • Great work/life balance because that's important for all of us!
  • Focus on creating a meaningful environment through employee engagement events
  • The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
  • Growth potential - HUB is constantly growing and so can your career!
  • A rewarding career that helps local businesses in the community
  • Strong community support and involvement through HUB Gives

SUMMARY OF RESPONSIBILITIES:
HUB is seeking an experienced professional to join us as a Benefit Technology Implementation Specialist. The Implementation Specialist is called upon to assist HUB International meet and exceed client expectations by supporting clients with the delivery of our benefit technology solution. The Implementation Specialist is responsible for site configuration, testing, ongoing service, and annual renewal changes during the implementation lifecycle.
SPECIFIC RESPONSIBILITIES:
  • Configure system as needed and work within the team to meet client deliverables; including, but not limited to:
  • Configuring system as needed based on client provided requirements
  • Testing new and existing system functionality to ensure accuracy of client system configuration with integration, regression and acceptance test plans
  • Develop expertise building the technology solutions
  • Maintain thorough understanding of all internal systems to respond to general and specialized client requests
  • Verify technical reference information, including user guides, training manuals, and system requirements.
  • Provide resolution of client issues by responding to questions and concerns about the use of HUB International products; ability to leverage research to find resolution.
  • Train clients on the use of system and provide demonstrations as needed.
  • Update sites as requirements change each plan year or as needed throughout the plan year (this includes benefit class matrix, requirements document, rates, permissions, field options, site text)
  • Provide open communication to HUB International customers in a pleasant, professional manner with a can-do attitude.
  • Stay up to date on industry trends and best practices and perform additional responsibilities as assigned.

QUALIFICATIONS
  • A bachelor's degree or equivalent combination of education and experience.
  • Experience with Employee Navigator or other benefit enrollment solution preferred.
  • Excellent written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions.
  • Must be proficient in Microsoft Excel (VLOOKUP, Pivot Tables, Basic Functionality).
  • Must be able to quickly sort through complex subject material.
  • Strong analytical skill set and ability to effectively use data for strategy.
  • High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness.
  • Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality.
  • Must possess a passion for teamwork, client service and reaching business results through problem solving.
  • Experience/knowledge in client service, benefits administration, open enrollment processes, Electronic Data Interchange (EDI) files, and/or ACA reporting is a plus.

Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Up to 25%
Required Education: High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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