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Implementations Jobs in Ontario (NOW HIRING)

Implementations Manager

Ottawa, ON · On-site

CA$80K - CA$100K/yr

The Role Working within the Customer Success team, the Implementation manager will be responsible for driving measurable customer outcomes and ensuring successful customer use of our platform. As a ...

Director, Client Implementations

Toronto, ON · On-site

CA$150K - CA$180K/yr

About the Role As the Director, Client Implementations you will own Verto's client project portfolio and the successful implementation of our solutions across our healthcare clients, from hospitals ...

Ensure implementations are delivered on time, within scope, within budget, and aligned to customer business outcomes. * Establish governance models that improve visibility, accountability, risk ...

... implementations of Versaterm public safety software solutions with a high degree of independence. This role is responsible for planning and executing full-cycle deployments, mentoring junior team ...

Qualifications: * 5+ years of experience managing customer-facing projects, implementations, or onboarding programs within a SaaS or technology-driven environment. * Demonstrated ability to lead ...

Implementation Specialist

Ottawa, ON · Remote

CA$70K - CA$80K/yr

Experience in website product implementations, or a professional services delivery capacity * Strong experience working with the WordPress Content Management System, including Gutenberg blocks

Implementation Specialist

Toronto, ON · Hybrid

CA$60K - CA$65K/yr

Leveraging your deep understanding of workforce management needs and strong project management skills, you will assess client requirements and drive efficient, effective implementations that set them ...

New

Overview As an Implementation Consultant, you will help our airline clients to implement our software, and to get the most value out of it during active usage. You will work with clients on ...

The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client's sales ...

The team leads complex implementations, drives operational excellence, and continuously evolves Sales Performance Management (SPM) processes through data-driven insights and scalable platform ...

MAWM Implementation Manager

Toronto, ON · Remote

CA$115K - CA$135K/yr

Lead end-to-end MAWM implementations across planning, design, build, testing, and deployment phases. * Go beyond traditional delivery by understanding how WMS interacts within the broader supply ...

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Implementations information

What are implementation jobs?

Implementation jobs involve deploying and configuring products, systems, or services for clients or internal teams. These roles often require technical skills, problem-solving abilities, and knowledge of tools like project management software or technical documentation to ensure successful delivery and integration.

What are the most commonly searched types of Implementations jobs in Ontario?

The most popular types of Implementations jobs in Ontario are:

Infographic showing various Implementations job openings in Ontario as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 76% Physical, 8% Hybrid, and 16% Remote job distribution.

Implementations Manager

Knak

Ottawa, ON • On-site

CA$80K - CA$100K/yr

Full-time

Re-posted 28 days ago


Job description

The Role
Working within the Customer Success team, the Implementation manager will be responsible for driving measurable customer outcomes and ensuring successful customer use of our platform. As a trusted advisor, technical consultant and subject matter expert you will own the end to end process of implementation & onboarding. You will work primarily with new customers and occasionally with existing customers to roll out new initiatives.

Roles & Responsibilities

  • Lead new customers through onboarding as their primary point of contact from kickoff through go-live, driving adoption and time-to-value.
  • Provide best practice advice, thought leadership and expertise to our clients, ensuring they're set up for success
  • Develop expert knowledge of Knak, our integration partners & eco system to answer technical & strategy questions about our product & industry
  • Work closely with other Knak stakeholders such as CSMs, AEs, Support, Product and Leadership to ensure implementation success and foster effective internal communication 
  • Ensure projects are always completed on time and to a high quality standard
  • Own and report on implementation KPIs including time-to-value, CSAT post-onboarding, and feature adoption at handoff.
  • Use AI tools - Claude, ChatGPT & MCP connectors to scale yourself across a larger book and accelerate customer outcomes

Skills & Experience

  • 3 years experience in Customer Success, Implementations or equivalent role
  • Demonstrated project management experience running concurrent customer-facing projects with budgets and milestones. PMP or similar certification would be valued.
  • Exceptional communication skills both written and verbal.
  • Experience with running group training sessions or adult learning.
  • The ability to develop meaningful relationships with clients and truly understand their needs
  • Problem solving skills and the ability to think outside the box
  • Excellent multi-tasking skills and the ability to juggle multiple projects at the same time
  • Experience with SaaS products, Emails, Landing Pages, Marketing Operations & CRM an asset
  • Familiarity with Marketo, Salesforce Pardot, Salesforce Marketing Cloud, Eloqua or other Marketing Automation tools an asset. 
  • A track record of successfully managing a book of clients and delivering exceptional results
  • Experience with AI tools - Claude, ChatGPT & MCP connectors

Base Salary: The anticipated base salary range for this position is $80,000 to $100,000. Final compensation will be determined based on factors including relevant experience, skills, qualifications, and internal equity. This range reflects base salary only and does not include other forms of compensation that may be available as part of the total rewards package.