Customer Implementation Manager Apply now Refer a friend Job no: 531760 Brand: FCM Work type: Full time Location: New South Wales, Queensland, Victoria Categories: Operations and Logistics FCM Travel ...
Customer Implementation Manager Apply now Refer a friend Job no: 531760 Brand: FCM Work type: Full time Location: New South Wales, Queensland, Victoria Categories: Operations and Logistics FCM Travel ...
Develop and manage the overall implementation project plan, timeline, milestones, and deliverables. * Serve as the primary consultant and advisor throughout the implementation lifecycle. * Facilitate ...
Develop and manage the overall implementation project plan, timeline, milestones, and deliverables. * Serve as the primary consultant and advisor throughout the implementation lifecycle. * Facilitate ...
Determine and manage the priorities of their implementation team * Perform ongoing planning of deliverables considering the project scope * Proactively identify potential risks and issues * Be ...
Determine and manage the priorities of their implementation team * Perform ongoing planning of deliverables considering the project scope * Proactively identify potential risks and issues * Be ...
Determine and manage the priorities of their implementation team * Perform ongoing planning of deliverables considering the project scope * Proactively identify potential risks and issues * Be ...
Determine and manage the priorities of their implementation team * Perform ongoing planning of deliverables considering the project scope * Proactively identify potential risks and issues * Be ...
Manage Payroll Changes/Implementations: Client-facing role to oversee and coordinate payroll changes and implementations tailored to client needs, ensuring smooth transitions and minimal disruptions.
Manage Payroll Changes/Implementations: Client-facing role to oversee and coordinate payroll changes and implementations tailored to client needs, ensuring smooth transitions and minimal disruptions.
Provide project management leadership for full implementation, upgrade or major enhancement projects * Ensure that BDO project governance framework is applied to projects and that governance ...
Provide project management leadership for full implementation, upgrade or major enhancement projects * Ensure that BDO project governance framework is applied to projects and that governance ...
General Manager
Truro, NS · On-site
CA$130K - CA$1M/yr
Key ResponsibilitiesWorks closely with the Board to create and implement organizational and industry strategiesOversees financial management including creating budgets, monitoring revenues and ...
General Manager
Truro, NS · On-site
CA$130K - CA$1M/yr
Key ResponsibilitiesWorks closely with the Board to create and implement organizational and industry strategiesOversees financial management including creating budgets, monitoring revenues and ...
Maintenance of IMP management system documentation ... Implementation and monitoring of the internal/external audit program * Corrective action process
Maintenance of IMP management system documentation ... Implementation and monitoring of the internal/external audit program * Corrective action process
Coordinate and implement AmeriCorps orientation and ongoing training. * Provide ongoing support and ... Manage the AmeriCorps National Community Civilian Corps (NCCC) teams during certain times of year ...
Coordinate and implement AmeriCorps orientation and ongoing training. * Provide ongoing support and ... Manage the AmeriCorps National Community Civilian Corps (NCCC) teams during certain times of year ...
As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing ... Implement and monitor KPIs to ensure store productivity * Lead by example in delivering exceptional ...
Quick apply
As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing ... Implement and monitor KPIs to ensure store productivity * Lead by example in delivering exceptional ...
General Manager
Halifax, NS · On-site
Implement corrective actions where required and continuously improve safety practices. Financial and Business Performance * Manage station budgets and control operating costs while maintaining ...
Quick apply
General Manager
Halifax, NS · On-site
Implement corrective actions where required and continuously improve safety practices. Financial and Business Performance * Manage station budgets and control operating costs while maintaining ...
Project Manager
Dartmouth, NS · On-site
CA$99K - CA$117K/yr
In this role, you will be responsible for the planning, management, and implementation of projects within the Infrastructure Program. In close partnership with the Capital Planning and Development ...
Project Manager
Dartmouth, NS · On-site
CA$99K - CA$117K/yr
In this role, you will be responsible for the planning, management, and implementation of projects within the Infrastructure Program. In close partnership with the Capital Planning and Development ...
Project Manager
Halifax, NS · On-site
We are seeking an experienced Project Manager (TPM) to lead the implementation of Total Productive Maintenance initiatives across our operations. This role is critical in driving operational ...
Project Manager
Halifax, NS · On-site
We are seeking an experienced Project Manager (TPM) to lead the implementation of Total Productive Maintenance initiatives across our operations. This role is critical in driving operational ...
Manager, Construction
Goldboro, NS · On-site
Ensure the implementation of the overall construction HSSE program and ensure strict adherence to ... In consultation with the Health and Safety Manager as well as the Project Director develop and ...
Manager, Construction
Goldboro, NS · On-site
Ensure the implementation of the overall construction HSSE program and ensure strict adherence to ... In consultation with the Health and Safety Manager as well as the Project Director develop and ...
Project Manager
Halifax, NS · On-site
We are seeking an experienced Project Manager (TPM) to lead the implementation of Total Productive Maintenance initiatives across our operations. This role is critical in driving operational ...
Project Manager
Halifax, NS · On-site
We are seeking an experienced Project Manager (TPM) to lead the implementation of Total Productive Maintenance initiatives across our operations. This role is critical in driving operational ...
Clinical Implementation Consultant-Radiation Therapist
Halifax, NS · Remote
CA$82K - CA$117K/yr
... change management, testing recommended strategies, identifying training needs and solution ... Actively support product training and implementation through defined implementation processes ...
Clinical Implementation Consultant-Radiation Therapist
Halifax, NS · Remote
CA$82K - CA$117K/yr
... change management, testing recommended strategies, identifying training needs and solution ... Actively support product training and implementation through defined implementation processes ...
Project Manager
Dartmouth, NS · On-site
The Project Management function with Ultra Maritime provides leadership and oversight of large and ... Plan and implement the project schedule, monitor and assess performance, and implement corrective ...
Project Manager
Dartmouth, NS · On-site
The Project Management function with Ultra Maritime provides leadership and oversight of large and ... Plan and implement the project schedule, monitor and assess performance, and implement corrective ...
Programs Manager
Halifax, NS · On-site
The Programs Manager manages a dynamic and committed team who coordinate our peer support programs ... Develop and implement detailed work plans for the group or project team including tasks, priorities ...
Programs Manager
Halifax, NS · On-site
The Programs Manager manages a dynamic and committed team who coordinate our peer support programs ... Develop and implement detailed work plans for the group or project team including tasks, priorities ...
We are seeking a Manager, Transformation Delivery to lead our low-code solution delivery team and ... Demonstrated success implementing Generative AI or AI-enabled productivity solutions. When you join ...
We are seeking a Manager, Transformation Delivery to lead our low-code solution delivery team and ... Demonstrated success implementing Generative AI or AI-enabled productivity solutions. When you join ...
Branch Manager
Lower Sackville, NS · On-site
Rentokil-Terminix Canada is one of the largest pest control providers to the property management ... Implement company programs, initiatives, and current operational guidelines Accountable for ...
Branch Manager
Lower Sackville, NS · On-site
Rentokil-Terminix Canada is one of the largest pest control providers to the property management ... Implement company programs, initiatives, and current operational guidelines Accountable for ...
Implementations Manager information
What is an implementations manager?
Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.
What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?
To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.
What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?
Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.
What is the difference between Implementations Manager vs Project Coordinator?
| Aspect | Implementations Manager | Project Coordinator |
|---|---|---|
| Credentials | Typically requires experience in project management, certifications like PMP, and industry-specific knowledge | Often requires a bachelor's degree, with some roles preferring project management or related certifications |
| Work Environment | Leads implementation projects, manages teams, and interacts with clients and stakeholders | Supports project teams, coordinates schedules, and assists in project planning |
| Employer & Industry Usage | Common in IT, software, and technology sectors for client implementations | Used across various industries for supporting project execution |
The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.
What are popular job titles related to Implementations Manager jobs in Nova Scotia?
For Implementations Manager jobs in Nova Scotia, the most frequently searched job titles are:
What job categories do people searching Implementations Manager jobs in Nova Scotia look for?
The top searched job categories for Implementations Manager jobs in Nova Scotia are:
Customer Implementation Manager
Queensland, NS • On-site
Flight Centre Travel Group (usa) Inc
Full-time
Posted 27 days ago
Job description
Customer Implementation Manager
Apply now Refer a friend Job no: 531760
Brand: FCM
Work type: Full time
Location: New South Wales, Queensland, Victoria
Categories: Operations and Logistics
FCM Travel is a global corporate travel management company and the business-to-business arm of the Flight Centre Travel Group. Operating in over 95 countries, it provides booking platforms, expense management, and risk control services for large companies and organisations.
The Customer Implementation Manager will play a critical role in delivering seamless onboarding experiences for new customers while ensuring existing customers receive the very best technology experience.
You'll work closely with clients and cross-functional teams to manage end-to-end implementation projects, helping customers maximise the value of FCM's technology solutions.
This role can be based out of our Sydney, Melbourne or Brisbane office.
Day to day:
Lead end-to-end customer onboarding and implementation projects, ensuring a seamless transition and exceptional technology experience for customers
Consult with customers to understand requirements, analyse needs, and recommend effective technology and process solutions
Manage project plans, timelines, risks, communications, and stakeholder engagement to deliver successful implementation outcomes
Act as a trusted advisor by maintaining strong knowledge of FCM technology, applications, and customer system configurations
Build and maintain strong relationships with customers and internal stakeholders, including operational teams, support teams, Account Managers, and BDMs
Facilitate customer meetings, implementation workshops, and regular project updates while proactively managing expectations and resolving issues
You'll be perfect for the role if you have:
Minimum 2 years in a travel industry role with technology experience, or 2 years as an Implementation Manager or in a similar role
A comprehensive understanding of implementation processes
Experience dealing with difficult or high pressure situations, with strong negotiation skills
You can juggle multiple priorities without losing sight of the details, and work independently while still being a team player
What you'll enjoy:
Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work Australia New Zealand Pty Ltd
Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
Development:Individualised Learning & Development pathway options
Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health:Support and Employee Assistance Program for staff and family
Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Applications close:
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