Readiness, is responsible for supporting the implementation, operational configuration, testing, and field readiness of Tropical Smoothie Cafe's Back Office System (BOS). This role serves as an ...
Readiness, is responsible for supporting the implementation, operational configuration, testing, and field readiness of Tropical Smoothie Cafe's Back Office System (BOS). This role serves as an ...
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CLA is looking to add a Post Implementation Director - Sage . Description Are you a Sage Intacct consultant who thrives on solving unique client challenges with technology? Do you enjoy delivering ...
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Implementation Specialist II - Payments
Atlanta, GA · On-site
$70K - $80K/yr
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$70K - $80K/yr
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$70K - $80K/yr
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Implementation Specialist II - Payments
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Core Banking Sr. Implementation Manager Industry Core Banking Software Location: Remote, Various US Cities Salary range: Strong compensation package + benefits -- Our client is an innovative Core ...
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Bank is seeking an Enterprise Transmission Implementation Specialist with Client Connectivity, project analysis and IT data tools experience to contribute toward the success of our technology ...
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As an Implementation Consultant, you will be the technical advisor throughout a customer's onboarding. You will leverage your QGenda expertise to ensure our customers adopt and utilize QGenda to its ...
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Implementation Engineer II, Fusus
Atlanta, GA · On-site +1
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Implementation Engineer II, Fusus
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As a Technology Implementation Manager, you will be the face of AMP, an NCS Company, ensuring a seamless and exceptional "white glove" service experience during Clarity site launches. You will play a ...
Quick apply
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Implementation information
See Austell, GA salary details
$35.1K - $45.6K
7% of jobs
$45.6K - $56.2K
4% of jobs
$66.3K is the 25th percentile. Wages below this are outliers.
$56.2K - $66.7K
14% of jobs
$66.7K - $77.2K
15% of jobs
The median wage is $84.5K / yr.
$77.2K - $87.8K
14% of jobs
$87.8K - $98.3K
14% of jobs
$104K is the 75th percentile. Wages above this are outliers.
$98.3K - $108.9K
13% of jobs
$108.9K - $119.4K
7% of jobs
$119.4K - $130K
5% of jobs
$130K - $140.5K
3% of jobs
$140.5K - $151.1K
3% of jobs
$35.1K
$93.1K
$151.1K
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Full-time
Re-posted 6 days ago
Job description
- Configure and maintain recipe builds, ingredient mappings, yields, and inventory conversions within the BOS platform.
- Set up labor tables and operational deployment scenarios for inline, drive-thru, and kiosk cafe formats.
- Support setup and validation of use-by labels, prep builds, waste tracking, and batch recipes.
- Assist with menu, LTO, and inventory configuration to ensure reporting and operational accuracy.
- Validate inventory, recipe, and labor data integrity across systems.
- Participate in User Acceptance Testing (UAT) for BOS functionality and operational workflows.
- Identify, document, and troubleshoot operational defects and system gaps.
- Support testing for inventory transactions, labor reporting, recipe accuracy, ordering workflows, and reporting functionality.
- Partner with Technology and vendor teams to resolve operational issues and improve system usability.
- Provide hands-on troubleshooting support during testing and rollout activities.
- Develop operational training resources including training guides, FAQs, quick reference tools, and troubleshooting documents.
- Support development of webinar materials, operational job aids, and field communication tools.
- Assist with rollout readiness activities, office hours, and field support during implementation phases.
- Partner with Operations, Technology, Training, Menu Innovation, and vendor partners to support BOS implementation activities.
- Translate operational requirements and workflows into effective system configurations and support resources.
- Support franchisees, field teams, and internal stakeholders during implementation and rollout activities.
- 3+ years of restaurant operations systems experience.
- Strong understanding of restaurant inventory management, recipe conversions, and labor modeling.
- Experience supporting restaurant technology implementations or operational rollouts.
- Strong troubleshooting, organization, and cross-functional communication skills.
- Previous experience as an operations management platform superuser strongly preferred.
- QSR or fast casual restaurant operations experience preferred.
- Experience with UAT testing, defect management, and operational validation.
- Experience developing operational training materials and support documentation.
About Tropical Smoothies
Sourced by ZipRecruiter
Industry
Marketing
Company size
1 - 10 Employees
Headquarters location
Houston, TX, US