GENERAL SUMMARY
The Treasury Management Implementation & Support Operations Officer is responsible for assisting the TMIS Operations Manager with the overall operational integrity of the Treasury Management Implementation & Support Group, managing and meeting strict regulatory reporting guidelines, providing exceptional internal client service, and is critical to enhancing the overall client experience.
ESSENTIAL FUNCTIONS
- Assist the TMIS Operations Manager in maintaining and monitoring operations, including assisting with multiple annual audits/reviews.
- Archive and image reports, approvals, enrollment forms, and perform quality control.
- Performs transactions and approvals for temporary and permanent limit approvals, for ACH & Wires within assigned authority limits, focusing on operational excellence and due diligence.
- Assist TMIS Operations Manager with the operational integrity for TMIS area when handling internal day to day transactions, weekly/monthly/quarterly certifications, and service-related matters.
- Coordinate and support projects related to product development, Bank integrations and conversions. Provide Treasury Management product demonstrations and training.
- Assists with timely completion of all assigned special projects for service updates on multiple platforms.
- Maintain the integrity of client data within all bank files and systems.ย
- Assist in maintaining operational excellence in the Treasury Management Implementation and Support office.
- Participate in and/or leads under the guidance of the TMIS Operations Manager divisional and area projects and initiatives as appropriate.
- Assists with managing timely completion of time sensitive reporting to regulatory agencies and internal departments (compliance, internal audit, FCIU, enterprise risk management, etc.).
- Exhibit proficiency in evaluating and managing decisions/situations to limit risk to the Bank while proactively managing client expectations.
- Assume ownership for maintenance and updates to the Treasury Management Product and Services Enrollment Form, (TMPS Form).
- Manage digitizing and maintaining the TMPS form with system integrations into Collaboration Hub, nCino, IBS, and the business online banking system, (currently D1C).
QUALIFICATIONS
- Education: ย ย College degree in business-related discipline preferred but not required.
- Experience: ย
- 5+ years of experience at a mid-size or large lending institution in a similar or parallel role emphasis on Treasury Management operations.ย
- Strong IT backgroundโexperience with system integrations, file formats (BAI2, NACHA), and secure data transmission protocols.
- Strong knowledge of commercial and Treasury Management products and services.ย
- Familiarity with treasury platforms, ERP systems (e.g., FIS, IBS,), and banking APIs.
- Basic knowledge of Banking and Branch Operations, and an understanding of Wealth Management.
- Ability to work independently, effectively, and concurrently manage competing priorities.
- Must have a strong understanding with and in compliance with all applicable bank regulations.
- Skills/Ability:ย
- Ability to manage, prioritize, plan, and develop strategic operational plans for the department.
- Works with an appropriate sense of urgency and immediacy.
- Strong professional verbal, written, and presentation skills.
- Exceptional client-facing skills with the ability to translate technical concepts into clear, actionable steps.
- Full knowledge of standard business software.
- Demonstrated organizational and analytical skills.
- Strong interpersonal and customer service skills.ย
- Strong personal attributes to complete goals and resolve issues in a competitive and changing environment.
- Ability to work collaboratively with team members.
OTHER DETAILS
$58,300 โ $62,100 / yearย
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.