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Implementation Manager Jobs in Mount Holly, NC (NOW HIRING)

Paymentus

Tech Implementation Mgr

Charlotte, NC · On-site

We are seeking a Technical Implementation Manager who will serve as a customer-facing technical resource, ensuring seamless implementation and integration of our solutions. You will play a pivotal ...

Canteen

Field Implementation Manager

Charlotte, NC · On-site

The Field Implementation Manager will lead the adoption and compliance of product merchandising strategies. The successful candidate will assist in the planning and execution of new product launches ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Mount Holly, NC

Implementation Manager information

See Mount Holly, NC salary details

$36.1K

$95.8K

$155.5K

How much do implementation manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for implementation manager in Mount Holly, NC is $95,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $112,000.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
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Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Mount Holly, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $95,816 per year, or $46.1 per hour.

Tech Implementation Mgr

Charlotte, NC • On-site

Paymentus
Finance and Insurance • 501 - 1,000 employees
Learn more about Paymentusexternal

Full-time

Re-posted 14 days ago

Job description

Job Description:
We are seeking a Technical Implementation Manager who will serve as a customer-facing technical resource, ensuring seamless implementation and integration of our solutions. You will play a pivotal role in guiding clients through the onboarding process, resolving technical challenges, and optimizing product configurations.
As a key technical expert, you will collaborate cross-functionally to deliver high-complexity projects, troubleshoot production issues, and contribute to continuous product improvements. This role requires adaptability, problem-solving skills, and a strong technical background in programming, APIs, and databases.
Key Responsibilities:
Customer-Facing & Implementation Support:
  • Act as the primary technical point of contact for clients during implementation.
  • Guide customers through product configuration and data integration.
  • Collaborate with clients' technical teams to streamline API and SFTP integrations.
  • Address and resolve technical questions and challenges throughout the implementation process.

Product Expertise & Technical Execution:
  • Develop a deep understanding of the product and its technical configurations.
  • Implement and support high-complexity projects, ensuring successful deployment.
  • Actively contribute to troubleshooting and resolving production issues.
  • Work alongside Solution Architects and Project Managers to deliver the best-fit solutions for clients.
  • Engage with internal teams to overcome implementation roadblocks.
Required Skills & Qualifications:
  • 3-4 years of relevant work experience in financial services and/or payments industry
  • Proficiency in at least two of the following programming languages: C, C++, C#, Node.js, Java, Python, PHP
  • Experience with Single Sign-On (SSO) protocols (JWT, SAML).
  • Strong understanding of APIs (REST, SOAP) and data integration.
  • Hands-on experience with SQL and relational databases.
  • Familiarity with SFTP for secure file transfers.
  • Exposure to Big Data technologies is a plus.
  • Excellent problem-solving skills and the ability to work independently.
  • Strong communication skills to interact with both technical and non-technical stakeholders.

If you are a technical expert who thrives in a customer-facing, solution-oriented role, we'd love to hear from you! Apply now to be a part of our dynamic team.
EEO Statement
Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
Reasonable Accommodation
Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others. An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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