ZipRecruiter

Log In

1

Implementation Manager Jobs in Glenview, IL (NOW HIRING)

Perk

Implementation Manager, T&S - US

Chicago, IL · On-site

$115K/yr

About the Role As an Implementation Manager for Travel & Spend, you will lead the most complex and strategic onboarding projects for global Enterprise customers. You will be the subject matter expert ...

Perk

Implementation Manager, T&S - US

Chicago, IL · On-site

$115K/yr

About the Role As an Implementation Manager for Travel & Spend, you will lead the most complex and strategic onboarding projects for global Enterprise customers. You will be the subject matter expert ...

Perk

Implementation Manager, T&S - US

Chicago, IL · On-site

$110 - $150/hr

About the Role As an Implementation Manager for Travel & Spend, you will lead the most complex and strategic onboarding projects for global Enterprise customers. You will be the subject matter expert ...

Socket.dev

Implementation Manager, T&S - US

Chicago, IL · On-site

$115 - $140/hr

About the Role As an Implementation Manager for Travel & Spend, you will lead the most complex and strategic onboarding projects for global Enterprise customers. You will be the subject matter expert ...

New

Adyen

Team Lead - Implementation

Chicago, IL · On-site

$165 - $225/hr

Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well. * Act as a sparring partner and escalation ...

Adyen

Team Lead - Implementation

Chicago, IL · On-site

$165K - $225K/yr

Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well. * Act as a sparring partner and escalation ...

Adyen

Team Lead - Implementation

Chicago, IL · On-site

$165K - $225K/yr

Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well. * Act as a sparring partner and escalation ...

JLL

Product Implementation Team Manager

Chicago, IL · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

previous page

Showing results 41-60

All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Glenview, IL

Implementation Manager information

See Glenview, IL salary details

$38.5K

$102.1K

$165.7K

How much do implementation manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for implementation manager in Glenview, IL is $102,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $119,300.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
More about Implementation Manager jobs

What are the most commonly searched types of Implementation jobs in Glenview, IL?

The most popular types of Implementation jobs in Glenview, IL are:

What job categories do people searching Implementation Manager jobs in Glenview, IL look for?

The top searched job categories for Implementation Manager jobs in Glenview, IL are:

What cities near Glenview, IL are hiring for Implementation Manager jobs?

Cities near Glenview, IL with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Glenview, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $102,103 per year, or $49.1 per hour.

Implementation Manager- Customer Care Transformation

Zurn Elkay Water Solutions

Downers Grove, IL • On-site

$86K - $119K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Own and optimize end-to-end Customer Care processes to drive efficiency, accuracy, and scalability

  • Lead rollout of new initiatives, tools, and service models, including developing and executing change management plans

  • Define and manage KPIs, build dashboards, and provide insights to improve process performance and customer satisfaction

Job description

Implementation Manager- Customer Care Transformation
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
If you are a current employee, please navigate here to apply internally.
The Implementation Manager will drive process excellence, SOP governance, and operational transformation across the Customer Care organization. This role is responsible for implementing new initiatives, leading change management efforts, and owning KPI/reporting frameworks while ensuring a strong focus on customer outreach and CSAT performance. This position serves as a key cross-functional link between Customer Care, Sales, IT, and Operations to ensure standardized, scalable processes that improve both customer experience and operational efficiency.
KEY RESPONSIBILITIES
Process Ownership & Continuous Improvement
  • Own and optimize end-to-end Customer Care processes to drive efficiency, accuracy, and scalability
  • Identify gaps and lead process improvement initiatives aligned to business priorities
  • Maintain a prioritized roadmap of continuous improvement efforts

SOP Governance
  • Develop, standardize, and maintain SOPs and process documentation
  • Ensure consistency, compliance, and accessibility across teams
  • Establish governance for ongoing updates and version control

Implementation & Change Management
  • Lead rollout of new initiatives, tools, and service models
  • Develop and execute structured change management plans (communication, training, adoption)
  • Ensure seamless transition from implementation to steady-state operations

KPI & Reporting Management
  • Define and manage KPIs tied to process performance, service quality, and customer experience
  • Build and maintain dashboards to track performance and identify trends
  • Provide actionable insights to leadership and drive accountability through data

Customer Outreach & CSAT Ownership
  • Own customer outreach strategy, including proactive communication and post-implementation follow-up
  • Manage CSAT programs (surveys, feedback loops, customer listening)
  • Analyze feedback and partner cross-functionally to resolve pain points and improve satisfaction
  • Embed the voice of the customer into process improvements and SOP updates

Cross-Functional Collaboration
  • Partner with Sales, Operations, IT, and Supply Chain to align on process design and initiatives
  • Serve as the central point for Customer Care process and implementation alignment

Leadership
  • Lead, coach, and develop team members through regular feedback, performance management, and career development in alignment with Zurn Elkay core values
  • Manage team of 2 direct reports

QUALIFICATIONS
  • 5+ years in Customer Care, Operations, Process Improvement, or Implementation roles
  • Experience with SOP ownership, change management, and cross-functional initiatives
  • Strong analytical, communication, and organizational skills
  • Must be located in Downers Grove, IL

Preferred:
  • Bachelor's degree in Business, Operations, or related field required
  • Experience in B2B, manufacturing, or distribution environments
  • Familiarity with Salesforce, Oracle, or similar systems
  • Experience with reporting tools (Tableau, Power BI, OAC)
  • Lean / Six Sigma certification

Equal Opportunity Employer - Minority/Female/Disability/Veteran
Salary Range: $86,000 - $119,000
The compensation range(s) identified above are a good faith estimate of the salary expected to be paid as performed from these locations. Actual salaries may vary based on a variety of factors including but not limited to skillset, experience, education and training; and other relevant business and organizational factors. Most candidates will start in the lower half of the range.
Total Rewards & Benefits
  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Educational Reimbursement
  • Matching Gift Program

Total Rewards and Benefits
  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Up to 3 weeks starting Vacation (may increase with tenure)
  • 12 Paid Holidays
  • Annual Bonus Eligibility
  • Educational Reimbursement
  • Matching Gift Program
  • Employee Stock Purchase Plan - purchase company stock at a discount!

**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Total Rewards and Benefits
  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Up to 3 weeks starting Vacation (may increase with tenure)
  • 12 Paid Holidays
  • Annual Bonus Eligibility
  • Educational Reimbursement
  • Matching Gift Program
  • Employee Stock Purchase Plan - purchase company stock at a discount!

**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Equal Opportunity Employer - Minority/Female/Disability/Veteran

Apply