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Implementation Management Jobs in Michigan (NOW HIRING)

Rivet Work Inc.

Implementation Manager

Detroit, MI · On-site

Collaborate with Account Management to ensure seamless handoffs post-implementation, providing customer health insights and identifying expansion opportunities or at-risk accounts * Contribute to ...

RIVET Work

Implementation Manager

Detroit, MI · On-site

Collaborate with Account Management to ensure seamless handoffs post-implementation, providing customer health insights and identifying expansion opportunities or at-risk accounts * Contribute to ...

RIVET Work

Implementation Manager

Detroit, MI · On-site

Collaborate with Account Management to ensure seamless handoffs post-implementation, providing customer health insights and identifying expansion opportunities or at-risk accounts * Contribute to ...

Alfa

Implementation Architect

Royal Oak, MI · Hybrid

Reporting into the Alfa Project Manager, you will lead a workstream on a client implementation of Alfa Systems. Your workstream will have responsibility for a specific area of the implementation such ...

Future Energy

Implementation Specialist

Troy, MI

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle ... Manages the end-to-end site readiness process for EVSE installations across 30+ concurrent projects ...

Future Energy

Implementation Specialist

Troy, MI · On-site

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle ... Manages the end-to-end site readiness process for EVSE installations across 30+ concurrent projects ...

Future Energy

Implementation Specialist

Troy, MI · On-site

$50K - $60K/yr

The Implementation Specialist is responsible for the end-to-end execution of Electric Vehicle ... Manages the end-to-end site readiness process for EVSE installations across 30+ concurrent projects ...

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Implementation Management information

See Michigan salary details

$34K

$90.2K

$146.4K

How much do implementation management jobs pay per year?

As of Aug 25, 2026, the average yearly pay for implementation management in Michigan is $90,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $105,500.00 per year, depending on experience, location, and employer.

What is implementation management?

Implementation management refers to the process of planning, coordinating, and overseeing the execution of projects or initiatives within an organization. Implementation managers ensure that projects are delivered on time, within scope, and on budget by managing resources, timelines, and stakeholder expectations. They often work closely with cross-functional teams to translate strategic objectives into actionable plans and monitor progress throughout the implementation phase. Their role is critical in ensuring that new systems, processes, or products are successfully adopted and integrated into the organization.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To excel as an Implementation Manager, you need strong project management skills, deep understanding of client requirements, and a relevant bachelor's degree, often in business or information technology. Familiarity with project management software (like Jira or Asana), CRM systems, and certifications such as PMP or Agile are highly beneficial. Exceptional communication, problem-solving, and stakeholder management abilities distinguish top performers in this role. These skills ensure successful project delivery, client satisfaction, and seamless integration of solutions in complex business environments.

What are common challenges faced by professionals in implementation management, and how can they be effectively addressed?

Professionals in Implementation Management often encounter challenges such as aligning multiple stakeholders, managing tight deadlines, and ensuring smooth transitions from planning to execution. Effective communication and proactive risk management are crucial for overcoming these obstacles. Building strong relationships with both internal teams and clients helps facilitate collaboration and quickly resolve issues as they arise. Regular status updates, clear documentation, and setting realistic expectations are best practices that contribute to successful implementation projects.

What is the difference between Implementation Management vs Project Coordinator?

AspectImplementation ManagementProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften similar certifications, entry-level project management experience
Work EnvironmentLeads project execution, interacts with stakeholders, manages resourcesSupports project teams, tracks progress, assists with scheduling
Industry UsageUsed across industries for overseeing project deploymentCommonly found in project teams for coordination tasks

Implementation Management focuses on leading the execution of projects, ensuring deliverables meet objectives, and managing resources. Project Coordinators support these efforts by handling scheduling, documentation, and communication. While both roles require project management knowledge, Implementation Managers typically have more experience and certifications, and they take on a leadership role in project delivery.

How much do implementation managers make in the US?

Implementation managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the complexity of projects managed.

What does an implementation management do?

Implementation management involves planning, coordinating, and overseeing the deployment of projects, systems, or processes within an organization. Implementation managers ensure that projects are completed on time, within scope, and meet quality standards, often using project management tools and methodologies. They work closely with teams across departments to facilitate smooth transitions and achieve desired outcomes.

What is the career path for an implementation management?

Implementation management is a role focused on overseeing the deployment of projects, systems, or solutions within organizations. Career progression typically involves moving from entry-level implementation roles to senior positions such as project manager, program manager, or director of implementation, often requiring experience in project coordination, stakeholder communication, and relevant certifications like PMP or Agile. Advancement depends on demonstrated leadership, technical expertise, and successful project delivery.

What cities in Michigan are hiring for Implementation Management jobs?

Cities in Michigan with the most Implementation Management job openings:

Implementation Management jobs near you
Infographic showing various Implementation Management job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $90,226 per year, or $43.4 per hour.

Implementation Manager

Rivet Work Inc.

Detroit, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

High-Touch Customer Success | Building the Future of Construction | Hybrid in Detroit
About RIVET
RIVET is how construction labor gets to work. RIVET's software platform transforms the way contractors manage, plan, schedule, and deploy crews in one unified platform. The RIVET team is passionate about leveraging technology to champion the skilled trades, accelerate digital transformation, and make construction an industry of choice for a new generation entering the workforce.
The Role
As an Implementation Manager at RIVET, you'll bring your construction experience-everything you've learned running jobs, coordinating labor, and leading crews-to customers turning to RIVET to solve their labor needs, getting them up and running on our platform. You own the post-sale experience, guiding new customers through the full onboarding journey from kickoff through training, adoption, and the switch away from the whiteboards, spreadsheets, and legacy tools they've always relied on. Your days look like leading training sessions with superintendents, project managers, and operations leaders, keeping implementations on schedule, clearing roadblocks, and being the trusted advisor who understands both how the software works and what it's actually like to run work in the field. You'll sit at the heart of our Customer Success team, reporting to the Manager, Customer Success, and working shoulder-to-shoulder with Account Management, Support, and Product & Engineering so every customer gets a foundation they can build on.
We're scaling fast, and we need someone who knows that getting a construction company to change how it works is hard-won, not handed over. This isn't a cookie-cutter, check-the-box rollout. You'll roll up your sleeves, have the candid conversations that field people respect, win over crews who've watched tech promises come and go, and still deliver an onboarding that sets each customer up to succeed long-term.
As you grow in this role, you'll help shape and refine our onboarding playbooks, mentor new team members, and take on more strategic work as our customer base and team expand. If you came up in the trades or construction operations and want to put that hard-earned credibility to work transforming an industry that tech has overlooked for too long, this role will only become more impactful over time.
What You'll Do
  • Lead end-to-end customer onboarding from kickoff through go-live, ensuring customers successfully transition from legacy solutions to the RIVET platform within defined timelines
  • Conduct comprehensive training sessions for contractor users within the first 90 days, building habits that drive long-term platform adoption and business transformation
  • Keep implementations on track through structured check-ins, proactive follow-ups, and strategic escalation when engagement stalls or timelines slip
  • Serve as a product expert who translates platform capabilities into tangible business outcomes, staying current on new features and effectively communicating their value to customers
  • Document all customer interactions, meeting notes, and implementation progress consistently in HubSpot to maintain visibility across the organization
  • Collaborate with Account Management to ensure seamless handoffs post-implementation, providing customer health insights and identifying expansion opportunities or at-risk accounts
  • Contribute to continuous process improvement by identifying bottlenecks, proposing solutions, and helping iterate on onboarding workflows and best practices that can scale across the team
What You'll Bring
  • Hands-on construction experience-ideally as a project manager, labor coordinator, superintendent, foreman, or in a similar field or operations leadership role-that brings instant credibility with customers who value someone who has lived the day-to-day realities of running work in the field
  • Direct MEP trade experience (mechanical, electrical, plumbing, or sheet metal) is required as you'll be working with contractors who expect you to speak their language
  • At least 3 years of experience in either (a) customer success, account management, implementation, or enterprise project management for B2B SaaS products or (b) construction field and operations leadership, such as managing crews, coordinating labor, running projects and schedules, or training field staff. We weigh real construction operations experience heavily and will support the right field leader in making the jump into software
  • Experience managing complex, multi-stakeholder relationships-whether mid-market or enterprise accounts, or large project teams with many moving parts and competing priorities
  • Strong project management instincts-whether from juggling concurrent implementations or running multiple jobs, schedules, and deliverables at once-with a track record of driving accountability to timelines
  • Comfort presenting to and influencing senior decision-makers (owners, executives, operations leaders) with confidence and clarity
  • Skill in de-escalating tense situations and getting stalled work back on track
  • Outstanding communication skills across phone, email, and video-able to tailor messaging for both technical users and business decision-makers
  • Natural teacher ability, guiding people through adopting new tools and processes, especially in an industry that is resistant to change
  • Proven ability to diagnose needs, uncover blockers, and problem-solve collaboratively through active listening and consultative engagement
  • Comfort navigating disengagement, ghosting, or pushback with diplomacy, persistence, and creative problem-solving
  • Technical aptitude and comfort quickly learning new software platforms to become a product subject matter expert-no prior software-vendor experience required
  • Willingness to learn and consistently use a CRM (HubSpot preferred) to document interactions, track project status, and maintain data hygiene
  • Self-motivation and resourcefulness, with the ability to work autonomously, prioritize effectively, and seek out answers without constant direction
  • Ability to travel up to 25% for onsite customer trainings, kickoffs, or strategic meetings
Even Better
  • Bachelor's degree in business, technology, construction management, or a related field
  • Background in training design, instructional design, or enablement, especially creating scalable onboarding content or train-the-trainer programs
  • Experience working at a high-growth startup or early-stage company where processes are still being built and iteration is constant
  • Familiarity with Agile or other project management methodologies
  • Comfort with data analytics or interpreting customer performance metrics to identify trends, diagnose issues, or demonstrate ROI
Benefits to Help You Bring Your Best Self to Work
  • Competitive compensation and equity packages
  • Health, dental, and vision insurance
  • 401(k) matching
  • Employee stock option program
  • Free on-site parking
  • Vacation and paid holidays
  • Free weekly lunches

RIVET believes in putting our people first and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, and perspectives. We are an equal opportunity employer and celebrate the diversity of our growing team.

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