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Implementation Associate Jobs in Santa Ana, CA (NOW HIRING)

Raymond West

Implementation Specialist

Cypress, CA · On-site

$70K - $75K/yr

The Implementation Specialist will install software from various vendors in support of iWAREHOUSE ... Associates Degree in Computer Science is preferred * Five years related experience and/or training ...

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All JobsImplementation Associate JobsImplementation Associate Jobs in Santa Ana, CA

Implementation Associate information

See Santa Ana, CA salary details

$46.3K

$117.6K

$198.8K

How much do implementation associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for implementation associate in Santa Ana, CA is $117,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation associate?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What is an implementation associate?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are some common challenges implementation associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

What are the most commonly searched types of Implementation jobs in Santa Ana, CA?

The most popular types of Implementation jobs in Santa Ana, CA are:

What cities near Santa Ana, CA are hiring for Implementation Associate jobs?

Cities near Santa Ana, CA with the most Implementation Associate job openings:

Implementation Associate jobs near you
Infographic showing various Implementation Associate job openings in Santa Ana, CA as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 29% Part Time, 1% Temporary, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $117,557 per year, or $56.5 per hour.

Sr. Implementation Associate II

Pacificlife

Newport Beach, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Sr. Implementation Associate II to join our Sales Enablement and Implementation team in Omaha, NE or Newport Beach, CA.
As a Sr. Implementation Associate II, you'll move Pacific Life, and your career, forward by leading the successful implementation of complex Pension Risk Transfer (PRT) and Defined Contribution Lifetime Income (DCLI) transactions from point of sale through onboarding and transition to Pacific Life platforms. In addition to serving as a trusted implementation leader, you will drive strategic initiatives, own critical business processes, and identify opportunities to improve operational efficiency, scalability, and client experience across the Sales Enablement & Implementation (SE&I) organization.
You will fill an existing role that sits on a team of approximately 10 professionals in the Sales Enablement & Implementation (SE&I) team and will partner closely with Sales, Pricing, Operations, Compliance, and Technology teams. We are a highly collaborative team focused on delivering exceptional client outcomes while continuously improving how we work and preparing the organization for future growth
How you'll help move us forward:
  • Lead all aspects of the onboarding process for complex PRT and DCLI transactions, ensuring successful implementation and transition to Pacific Life platforms.
  • Serve as the primary relationship manager for plan sponsors, consultants, prior recordkeepers, third-party administrators, and key internal stakeholders throughout implementation and ongoing support.
  • Own and continuously improve key SE&I processes by establishing best practices, documentation, controls, service standards, and governance to support growth and risk mitigation.
  • Lead cross-functional initiatives and projects that improve implementation capabilities, operational effectiveness, scalability, and client experience.
  • Act as a subject matter expert and mentor by sharing knowledge, training team members, and influencing outcomes across Sales, Pricing, Operations, Compliance, and Technology.
The experience you bring:
  • Bachelor's degree or equivalent experience and 8+ years of experience in retirement services, pension administration, implementation, project management, operations, or a related field.
  • Experience managing complex client implementations, onboarding projects, conversions, or retirement plan transitions.
  • Experience with Pension Risk Transfer (PRT), Defined Benefit plans, Defined Contribution Lifetime Income (DCLI), or institutional retirement products.
  • Build strong internal partnerships (Sales, Operations, Compliance, Pricing, etc.) enabling easy navigation of processes and ability to find quick resolution.
  • Outside-the-box thinking with strong problem-solving skills; ability to deal with ambiguity
  • Proven ability to lead complex projects, manage competing priorities, and drive results in a fast-paced environment.
  • Excellent relationship management, communication, problem-solving, and stakeholder management skills.
  • Ability to work independently with minimal guidance while leveraging expertise to influence decisions and mentor others.
What makes you stand out:
  • Experience establishing service-level agreements, governance frameworks, operational controls, or scalable implementation practices.
  • Proficiency with Microsoft 365, including Microsoft Copilot, and experience leveraging AI-enabled tools to increase productivity, improve decision-making, automate routine work, and enhance client outcomes.
  • Experience serving as a team lead, mentor, or subject matter expert within a client-facing or operations-focused organization.

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$124,830.00 - $152,570.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

  • Paid Parental Leave as well as an Adoption Assistance Program

  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

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