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Implementation Associate Jobs in Ann Arbor, MI (NOW HIRING)

DHL

Transportation Solutions Manager II

Livonia, MI · On-site

... Implement associate performance reviews, individual development plans and succession plans as needed. • Ensure compliance to the routines outlined in the site interaction matrix and standard ...

DPDHL

Transportation Solutions Manager II

Livonia, MI · On-site

Implement associate performance reviews, individual development plans and succession plans as needed. Ensure compliance to the routines outlined in the site interaction matrix and standard operating ...

SpartanNash

Retail Associate

Howell, MI

$14.25 - $16.50/hr

A clean, safe work environment - we follow rigorous cleaning procedures, complete daily associate health screenings, and continue to implement new measures to keep our family of associates and store ...

SpartanNash Company

Retail Associate

Howell, MI · On-site

$14.25 - $16.50/hr

A clean, safe work environment - we follow rigorous cleaning procedures, complete daily associate health screenings, and continue to implement new measures to keep our family of associates and store ...

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All JobsImplementation Associate JobsImplementation Associate Jobs in Ann Arbor, MI

Implementation Associate information

See Ann Arbor, MI salary details

$43.5K

$110.5K

$186.9K

How much do implementation associate jobs pay per year?

As of Aug 28, 2026, the average yearly pay for implementation associate in Ann Arbor, MI is $110,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $144,800.00 per year, depending on experience, location, and employer.

What is an implementation associate?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are the key skills and qualifications needed to thrive as an implementation associate?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What are some common challenges implementation associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

What are the most commonly searched types of Implementation jobs in Ann Arbor, MI?

The most popular types of Implementation jobs in Ann Arbor, MI are:

What job categories do people searching Implementation Associate jobs in Ann Arbor, MI look for?

The top searched job categories for Implementation Associate jobs in Ann Arbor, MI are:

What cities near Ann Arbor, MI are hiring for Implementation Associate jobs?

Cities near Ann Arbor, MI with the most Implementation Associate job openings:

Implementation Associate jobs near you
Infographic showing various Implementation Associate job openings in Ann Arbor, MI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $112,309 per year, or $54 per hour.

Implementation Specialist

Ypsilanti, MI • On-site, Remote

Amy Cell Talent
Human Resources Consulting Services • 11 - 50 employees
Learn more about Amy Cell Talentexternal

Full-time

Medical, PTO

Re-posted 21 days ago

Job description

If you are passionate about technology, client success, and helping organizations implement impactful software solutions, we encourage you to apply and join the Mountain Pass team!
About Mountain Pass and Our Culture
Mountain Pass is a fast-growing software company dedicated to delivering exceptional solutions and customer service. We believe our success is driven by the growth and contributions of our people, and we empower every team member to make a meaningful impact. At Mountain Pass, your ideas are valued, your voice is heard, and you will see the direct results of your work on the company's success. We are committed to fostering an inclusive workplace that respects, values, and celebrates the unique perspectives and experiences of every employee.
About the Position
Mountain Pass is seeking an Implementation Specialist to support the deployment and adoption of SmartPath, our SaaS-based faculty information system used by leading higher education institutions. In this role, you will partner closely with clients to successfully implement our software, ensure solutions align with institutional requirements, and deliver an exceptional customer experience throughout the implementation lifecycle.
The ideal candidate has experience working with SaaS solutions and modern software tools, thrives in a collaborative team environment, and possesses strong analytical, communication, and problem-solving skills. Success in this role requires a customer-focused mindset, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities include but not limited to:
  • Partner with clients to gather, understand, and document deployment and implementation requirements, ensuring successful project outcomes.
  • Develop and manage implementation plans, timelines, and project schedules while maintaining clear communication with clients throughout the process.
  • Configure, test, troubleshoot, and validate software solutions to support successful deployments and system functionality.
  • Deliver client training and ongoing support to promote effective adoption and use of the software platform.
  • Perform User Acceptance Testing (UAT) and Quality Assurance (QA) reviews on implementation deliverables to ensure accuracy and consistency.
  • Create and maintain implementation documentation, processes, and best practices to support standardized delivery for future clients.
  • Continuously evaluate implementation workflows and identify opportunities to improve efficiency, scalability, and the client experience.
  • Collaborate cross-functionally with implementation, support, and development teams to identify and resolve deployment-related issues.
  • Provide feedback to the software development team regarding product functionality, usability, and enhancement opportunities based on client and implementation experience.
  • Stay informed on emerging technologies, SaaS implementation best practices, and higher education industry trends to support ongoing innovation and client success.

About You:
  • Associate degree, relevant certifications, or equivalent professional experience in Computer Science, Information Technology, or a related field.
  • Working knowledge of SaaS software deployment, implementation, version control, and support processes.
  • Experience delivering exceptional customer service with a strong commitment to client satisfaction.
  • Familiarity with tools and technologies such as GitHub, HTML, Excel, and AI-assisted development or productivity tools.
  • Experience with User Acceptance Testing (UAT) and Quality Assurance (QA) processes.
  • Strong verbal and written communication skills with the ability to interact professionally with clients and internal teams.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Excellent organizational and time management skills with the ability to manage multiple projects and priorities simultaneously.
  • Ability to work both independently and collaboratively in a cross-functional team environment.
  • High attention to detail and commitment to delivering accurate, high-quality work.
  • Self-motivated and proactive, with the ability to take initiative and work effectively with minimal supervision.
  • Familiarity with AI tools such as ChatGPT and an interest in leveraging AI to improve workflows, productivity, and development processes.
  • Enjoys collaborating in a team-oriented environment and actively sharing knowledge and best practices.

Perks & Benefits
  • Competitive compensation package
  • Paid time off (PTO)
  • Flexible work environment
  • Healthcare reimbursement benefits
  • Opportunity to work with a collaborative and growing team
  • Equity

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