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Immigration And Customs Enforcement Jobs in Powder Springs, GA

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Immigration And Customs Enforcement information

See Powder Springs, GA salary details

$36.5K

$85.4K

$138.7K

How much do immigration and customs enforcement jobs pay per year?

As of Sep 7, 2026, the average yearly pay for immigration and customs enforcement in Powder Springs, GA is $85,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $91,900.00 per year, depending on experience, location, and employer.

What is an Immigration and Customs Enforcement (ICE) agent?

Immigration and Customs Enforcement (ICE) agents are federal law enforcement officers who work for the U.S. Department of Homeland Security. Their primary responsibilities include enforcing immigration laws, investigating criminal activities such as human trafficking and drug smuggling, and preventing the illegal movement of people and goods into and within the United States. ICE is divided into two main components: Enforcement and Removal Operations (ERO), which focuses on identifying, arresting, and deporting individuals who violate immigration laws, and Homeland Security Investigations (HSI), which investigates a broad range of domestic and international criminal activities. ICE agents work closely with other federal, state, and local agencies to protect national security and uphold public safety.

What skills and qualifications are needed to work as an Immigration and Customs Enforcement (ICE) agent?

To thrive as an ICE Agent, you need a strong background in law enforcement, knowledge of immigration laws, and at least a bachelor's degree or relevant law enforcement experience. Familiarity with investigative tools, databases such as TECS and ENFORCE, and completion of federal law enforcement training or certifications is typically required. Strong interpersonal skills, critical thinking, and the ability to remain calm under pressure help agents navigate complex and sensitive situations. These skills are essential for enforcing laws effectively, ensuring public safety, and upholding legal and ethical standards.

What challenges do Immigration and Customs Enforcement (ICE) agents face, and how can new employees prepare for them?

Professionals in Immigration and Customs Enforcement often encounter challenging situations, such as high-stress environments, exposure to sensitive or emotionally charged cases, and the need to make quick decisions under pressure. New employees can prepare by developing strong communication and conflict-resolution skills, staying up-to-date on relevant laws and procedures, and seeking mentorship from experienced colleagues. Additionally, maintaining personal resilience and utilizing available wellness resources can help manage the demands of the role.

Can I join Immigration and Customs Enforcement with no experience?

Joining Immigration and Customs Enforcement (ICE) typically requires a minimum of a high school diploma or equivalent, and some positions may require specialized training or experience. Entry-level roles often involve on-the-job training, but candidates must meet specific background and security clearance requirements. Prior experience in law enforcement, investigations, or related fields can be beneficial but is not always mandatory for certain entry-level positions.

What job categories do people searching Immigration And Customs Enforcement jobs in Powder Springs, GA look for?

The top searched job categories for Immigration And Customs Enforcement jobs in Powder Springs, GA are:

What cities near Powder Springs, GA are hiring for Immigration And Customs Enforcement jobs?

Cities near Powder Springs, GA with the most Immigration And Customs Enforcement job openings:

Immigration And Customs Enforcement jobs near you
Infographic showing various Immigration And Customs Enforcement job openings in Powder Springs, GA as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $85,435 per year, or $41.1 per hour.

Case Manager Immigration Bilingual Spanish

The GEO Group

Atlanta, GA • On-site

$21.50/hr

Full-time

Re-posted 28 days ago

Key responsibilities

  • Develops, implements, reviews, and updates case management and individual service plans for ISAP participants.

  • Conducts intake interviews, orientation sessions, and monitors compliance with electronic monitoring programs.

  • Connects participants with community resources and coordinates services such as legal, medical, and social support.

The GEO Group rating

7.4

Company rating: 7.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

9th of 43 rated prisons

Job description

Overview

Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.


Responsibilities

Summary

The ISAP Case Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract.

Primary Duties and Responsibilities
  • The ISAP Case Specialist develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants regularly as required by contractual obligations.
  • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records.
  • The ISAP Case Specialist conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
  • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.
  • The ISAP Case Specialist assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant.
  • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants.
  • Coordinates and facilitates translation services for ISAP participants, including emergency translation services.
  • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required.
  • Supervises ISAP participants while in Company offices.
  • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services.
  • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations.
  • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.
  • Reports on program violations in a timely manner using established reporting parameters.
  • Conducts home visits to verify participants’ places of residence in compliance with

contractual obligations.

  • Makes referrals for emergency counseling for ISAP participants as needed.
  • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer.

Performs other duties as assigned.


Qualifications

Minimum Requirements
  • High School Diploma or GED required. Bachelor’s degree preferred.
  • At least two years of customer service or case management experience required.
  • Bilingual Spanish required.
  • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits.
  • US citizenship required.
  • Ability to receive client’s approval to work on contract required.
  • Must live in the US 3 of the last 5 years (military and study abroad included).
  • Effective verbal and written communication skills. Ability to interpret and articulate rules, orders, instructions and materials.
  • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations.
  • Attention to detail.
  • Problem solving ability.
  • Ability to deal with multicultural contacts with sensitivity.
  • Basic computer skills.
  • Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs. 

  • Typical office environment.
  • Some local travel is required.
  • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
  • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants.
  • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.
  • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

What The GEO Group employees say

Pay

Benefits

Hours and flexibility

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