Imaging Service Engineer Jobs in Orem, UT (NOW HIRING)

Every LVT unit in the field lives or dies on its cameras and sensors. As a Sensor Integration Engineer II (Camera Systems Test Engineer), you'll own how our IP camera, CCTV, and video surveillance systems get configured, commissioned, and qualified-PTZ, thermal imaging, and radar-before a single unit reaches a customer site. You'll build the test plans that catch failures in our American Fork lab instead of in a customer's parking lot, and the validation standards you set will scale across manufacturing and deployment. We hire this role from two backgrounds-security systems integration and hardware QA-and you don't need both.

This is an in-office role based in American Fork, Utah, where you'll collaborate closely with Hardware Engineering, Product Engineering, and Quality teams in our facility.

• Configure and commission IP camera and sensor systems-PTZ, thermal imaging, and radar-across LVT hardware platforms, from first bench bring-up to field-ready unit.
• Build structured test plans and written test cases that hold up across product lines, camera manufacturers, and firmware revisions.
• Execute qualification and regression test cycles against defined acceptance criteria, and make the call on whether a build passes.
• Validate real-world camera performance-field of view, focal length and zoom behavior, image quality, detection range, low-light and IR night vision performance-and prove it holds in rain, snow, dust, heat, and direct glare.
• Troubleshoot failures across the full stack-optics, hardware, firmware, and IP network-performing root cause analysis and documenting it so a defect gets fixed once instead of five times.
• Partner with Hardware Engineering, Product Quality Engineering (PQE), and Operations to clear sensor-level blockers and keep integration timelines on track through NPI (EVT/DVT/PVT) and into production.
• Automate the repetitive parts of validation and build the test tooling that makes the next qualification cycle faster than the last.
• Maintain sensor configuration baselines, test records, and validation documentation that outlive any one product generation.
• Mentor technicians on camera configuration, test methodology, and disciplined troubleshooting.

• Two Ways In: We're hiring this role from two different backgrounds. Come from either one and we'll teach you the other-tell us in your application which side you're strongest on.
• Track A - Security Systems Integration: You've worked as a security camera technician, CCTV technician, low voltage technician, field service engineer, or security systems integrator, installing and commissioning IP camera systems on real customer sites-mounting, aiming, focusing, addressing, and tuning PTZ, thermal, and multi-sensor units until the picture is right. Experience with NVRs, VMS platforms, or access control is a plus.
• Track B - Hardware Test & QA: You've worked as a hardware test engineer, product validation engineer, or hardware QA engineer on physical products-writing test plans, running structured test cycles against acceptance criteria, tracking defects to closure in a system like JIRA, and holding a quality bar when a ship date is pressing.
• Camera & Sensor Fluency: Working command of IP video surveillance fundamentals-ONVIF, RTSP, PoE, H.264/H.265 codecs and bitrate, IR illumination, lux ratings, and how lens choice and mounting geometry drive real field of view.
• Network Literacy: Comfortable with IP addressing, subnets, VLANs, DHCP, and bandwidth constraints-enough to tell a camera problem from a network problem without escalating.
• Root Cause Discipline: Strong system-level troubleshooting instincts and the patience to isolate an intermittent failure rather than swap parts until it goes away.
• Documentation That Scales: You write test procedures and configuration guides other people can actually follow, and you keep records current without being chased.
• Field-Ready: Comfortable working hands-on with hardware outdoors and in variable weather, including lifting equipment and working at height on units.
• Education & Experience: Bachelor's degree in a technical field, or 3+ years of hands-on experience in security system integration, camera commissioning, or hardware test.