Imaging Service Assistant Jobs in Connecticut (NOW HIRING)

Full-Time| 36 Hours Per Week | Day Shift| Benefits Eligible 

Launch Your Career in Medical Imaging with Yale New Haven Health

At Yale New Haven Health, you'll be part of a nationally recognized healthcare system where your work directly impacts patient care and outcomes. If you're exploring a long-term career in Radiology, MRI, CT, or Diagnostic Imaging, this role offers a unique opportunity to gain hands-on clinical experience, work alongside experienced imaging professionals, and build a pathway toward becoming a licensed Imaging Technologist.

Why Join Yale New Haven Health?

Career Growth Opportunity

• Ideal for students currently enrolled in a Radiology program or individuals pursuing a career in medical imaging.
• Gain valuable clinical experience working alongside Radiologic Technologists, MRI Technologists, and healthcare professionals.
• Build the skills and experience needed to advance into future imaging roles within Yale New Haven Health.

$40,000 Career Advancement Bonus

• Individuals who become licensed and transition into a full-time Imaging Technologist position may be eligible for a $40,000 bonus program (based on organizational eligibility requirements and program guidelines).

Benefits Begin on Day One

• Comprehensive medical, dental, and vision coverage.
• Paid time off and wellness benefits.
• Employee assistance programs and educational resources.

Strong Retirement Benefits

• Competitive retirement savings program with employer matching to help you plan for your future.

Position Overview

Under the supervision of the Diagnostic Radiology Manager and/or Chief Technologist and the direction of the staff technologist, the Diagnostic Imaging Assistant performs essential patient care and operational support duties that contribute to exceptional imaging services. This role supports both direct and indirect patient care activities and helps ensure efficient departmental operations while delivering an outstanding patient experience.

To support operational needs, Imaging Assistants may be assigned to work at any Yale New Haven Health CT location as needed, regardless of their regularly assigned site.

Patient Screening & Registration Support

• Complete routine patient interviews and screenings to gather required demographic and clinical information.
• Accurately document patient information and communicate findings to technologists before imaging procedures.
• Provide patients and families with basic information regarding imaging exams and procedures.
• Perform MRI safety screenings in accordance with department protocols (MRI locations only).

Patient Preparation & Clinical Support

• Assist in preparing patients for imaging exams and procedures.
• Gather specimens, obtain vital signs and measurements, and assist with patient positioning as needed.
• Prepare and organize supplies and equipment required for imaging procedures.
• Support patient flow by understanding exam preparation requirements and workflow processes.
• For CT locations, coordinate oral contrast administration and timing of subsequent imaging.

Medical Record & Documentation Management

• Locate and review patient records and required documentation.
• Enter patient demographic and clinical information into electronic systems including IDX and PACS.
• Maintain strict patient confidentiality and HIPAA compliance.
• Identify and report discrepancies, unusual circumstances, or documentation concerns to leadership.

Patient Flow & Customer Service

• Help coordinate patient care activities to maintain an efficient imaging workflow.
• Prioritize responsibilities based on departmental needs and exam schedules.
• Deliver exceptional customer service to patients, families, and visitors.
• Communicate professionally and effectively with multidisciplinary care teams.

Department Operations & Supply Management

• Maintain cleanliness and organization of imaging rooms and work areas.
• Stock exam rooms with supplies, linens, and patient care materials.
• Monitor inventory levels and place supply orders according to established par levels.
• Support efficient department operations through proactive organization and preparation.

Professional Development & Continuous Learning

• Complete all mandatory training and continuing education requirements.
• Participate in departmental meetings and team initiatives.
• Collaborate with leadership to establish professional development goals.
• Maintain competency in assigned clinical and operational responsibilities.

Patient Experience

• Contribute to a positive, patient-centered environment that enhances the overall imaging experience and reflects Yale New Haven Health's commitment to exceptional care.

Education

• High School Diploma or GED required.
• Preferred:
• Completion of a Certified Nurse Aide (CNA) program or patient care training program.
• Current enrollment in an accredited Radiology program.
• Coursework in medical terminology and computer applications.

Experience

• One to two years of relevant patient care experience preferred, including current enrollment in a Radiology program.

OR

• Graduate of a healthcare training program including, but not limited to:
• Certified Nurse Aide (CNA)
• Phlebotomy
• EKG/EEG Technician
• Emergency Medical Technician (EMT)
• Operating Room Technician
• Associate's Degree in a healthcare-related field.

Licensure & Certification

• Current Basic Life Support (BLS)/CPR certification preferred.
• Must obtain BLS/CPR certification within six months of hire if not currently certified.

Skills & Competencies

• Strong verbal and written communication skills.
• Ability to interact professionally with patients, families, and team members.
• Ability to follow written and verbal instructions accurately.
• Basic mathematical and computer skills.
• Ability to learn and utilize electronic medical record systems and imaging technologies.
• Capacity to prioritize tasks and adapt to changing departmental needs.
• Demonstrated commitment to patient-centered care.
• Ability to provide age-appropriate care to all patient populations served.

Physical Requirements

• Ability to lift a minimum of 40 pounds.
• Ability to perform tasks requiring physical endurance, mobility, and dexterity.
• Consistent use of proper body mechanics and safe patient-handling techniques.

EEO/AA/Disability/Veteran

Education

• High School Diploma or GED required.
• Preferred:
• Completion of a Certified Nurse Aide (CNA) program or patient care training program.
• Current enrollment in an accredited Radiology program.
• Coursework in medical terminology and computer applications.

Experience

• One to two years of relevant patient care experience preferred, including current enrollment in a Radiology program.

OR

• Graduate of a healthcare training program including, but not limited to:
• Certified Nurse Aide (CNA)
• Phlebotomy
• EKG/EEG Technician
• Emergency Medical Technician (EMT)
• Operating Room Technician
• Associate's Degree in a healthcare-related field.

Licensure & Certification

• Current Basic Life Support (BLS)/CPR certification preferred.
• Must obtain BLS/CPR certification within six months of hire if not currently certified.

Skills & Competencies

• Strong verbal and written communication skills.
• Ability to interact professionally with patients, families, and team members.
• Ability to follow written and verbal instructions accurately.
• Basic mathematical and computer skills.
• Ability to learn and utilize electronic medical record systems and imaging technologies.
• Capacity to prioritize tasks and adapt to changing departmental needs.
• Demonstrated commitment to patient-centered care.
• Ability to provide age-appropriate care to all patient populations served.

Physical Requirements

• Ability to lift a minimum of 40 pounds.
• Ability to perform tasks requiring physical endurance, mobility, and dexterity.
• Consistent use of proper body mechanics and safe patient-handling techniques.