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Igaming In Jobs in Florida (NOW HIRING)

Catena Media

Partner Success Specialist

Miami, FL · On-site

Experience in affiliate marketing, iGaming, or performance marketing. * Experience in two-side marketplaces, platforms or ad-tech businesses, particularly on the supply side (publisher side)

Hard Rock Digital

LMS Administrator

Hollywood, FL · On-site

... in a fast-paced environment. * Attention to detail and a commitment to quality. Desirable Skills & Experience * Contact Center experience * Casino, sports betting, iGaming experience * Experience ...

Betting Hero

Betting Hero Sales Ambassador

Jacksonville, FL · On-site

$50 - $70/hr

... iGaming brands in exciting, high-energy environments including sports bars, casinos, and live events. We're actively hiring and looking for ambitious individuals who are ready to make an impact from ...

Betting Hero

Betting Hero Sales Ambassador

Tampa, FL · On-site

$50 - $70/hr

... iGaming brands in exciting, high-energy environments including sports bars, casinos, and live events. We're actively hiring and looking for ambitious individuals who are ready to make an impact from ...

Fanatics Inc.

Sr. Accountant, Indirect Tax

Jacksonville, FL · On-site

$76K - $97K/yr

... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ... Complete accounting functions in accordance with established policies and procedures

Fanatics Collectibles

Pre-Flight Operator

Miramar, FL · On-site

$18.25 - $24/hr

... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ... In this role, you will... * Perform detailed preflight checks by validating content, imagery and ...

Fanatics Inc

Senior Director of Planning

Jacksonville, FL · On-site

$110 - $170/hr

Manage in-season demand forecasting, open-to-buy management, and pricing decisions. * Create and ... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ...

Betting Hero

Betting Hero Sales Ambassador

Tampa, FL · On-site

$50 - $70/hr

... iGaming brands in exciting, high-energy environments including sports bars, casinos, and live events. We're actively hiring and looking for ambitious individuals who are ready to make an impact from ...

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All JobsIgaming In JobsIgaming In Jobs in Florida

Igaming In information

What is the difference between Igaming In vs Customer Support Agent in the iGaming industry?

AspectIgaming InCustomer Support Agent
Required CredentialsRelevant industry knowledge, basic IT skillsCustomer service experience, communication skills
Work EnvironmentOnline platforms, remote or office-basedCall centers, online chat, email support
Employer & Industry UsageiGaming companies, online casinos, sportsbooksCustomer service departments across various sectors, including iGaming
Common Search & Comparison IntentUnderstanding roles within iGamingCustomer support roles in iGaming

Igaming In roles focus on platform management, game development, and technical support within the iGaming industry, while Customer Support Agents handle player inquiries, troubleshooting, and customer service. Both roles are essential but differ in responsibilities and skill sets, with Igaming In being more technical and support-oriented roles within the industry.

What job categories do people searching Igaming In jobs in Florida look for?

The top searched job categories for Igaming In jobs in Florida are:

What cities in Florida are hiring for Igaming In jobs?

Cities in Florida with the most Igaming In job openings:

Igaming In jobs near you
Infographic showing various Igaming In job openings in Florida as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, 2% Contract, and 2% Nights. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.

Partner Success Specialist

Catena Operations Ltd.

Miami, FL • On-site

Other

Posted 12 days ago

Key responsibilities

  • Act as the primary operational contact for partners, resolving day-to-day queries and managing campaign delivery from launch to completion.

  • Own and coordinate end-to-end campaign activities, including launches, tracking updates, creative changes, and change requests.

  • Identify and resolve issues related to campaign performance, partner satisfaction, and data attribution to ensure smooth operations and maintain partner trust.

Job description

The Partner Success Specialist is responsible for delivering an exceptional experience for sub-affiliate partners by ensuring campaigns run smoothly, partner inquiries are resolved efficiently, and operational excellence is maintained throughout the partnership lifecycle. This role exists to make our partnerships work in practice: campaigns launched on time, tracking and attribution trusted, questions answered accurately and quickly, and issues resolved before they cost us revenue and goodwill.  


YOUR CHALLENGE:


  • Act as the primary operational contact for publishers, resolving day-to-day queries accurately and within agreed response times. 
  • Serve as the operational counterparty on campaigns, with the Strategic Partnership Manager retaining commercial ownership of the relationship. 
  • Own campaign delivery end-to-end: launches, tracking changes, creative and offer updates, and change requests, coordinating whoever is required to land them on schedule. 
  • Identify risks to campaign performance or partner satisfaction early and driving them to resolutions before they impact retention. 
  • Lead Customer Relationship Management (CRM) platform operations and coordination, including following case escalation best practices.
  • Act as the first line on partner-reported data and attribution issues: reproduce the problem, triage it, characterize it accurately, and escalate to Data Operations with the detail needed to act. 
  • Own the resolution clock and the partner-facing narrative from the moment an issue is raised until the partner confirms it is closed. 
  • Develop a working understanding of how data flows from operator platforms through our tracking, reporting, and BI environment, sufficient to hold a credible technical conversation in both directions. 
  • Translate technical findings into clear, concise updates for partners, building confidence through accuracy and transparency. 
  • Spot recurring patterns across partners and raise them as systemic issues rather than handling them one ticket at a time. 
  • Shephard new partners from agreement through compliance to first live campaign, owning the cycle time and keeping every party moving.  
  • Work with Compliance to keep onboarding progressing, surfacing blockers early rather than letting them sit.  
  • Support invoice verification and revenue collection with Finance & Data Operations, investigating discrepancies and driving them to closure.  
  • Track aged and disputed balances and chase them to resolution alongside Finance.
  • Maintain accurate documentation of partner interactions, campaign changes, and operational processes. 
  • Identify and implement workflow improvements that reduce cycle time, remove manual effort, or improve the partner experience. 
  • Feed partner-side feedback to the Product team as concrete, prioritized input. 



TO DO IT, YOU WILL NEED:


  • 2–4 years of experience in affiliate marketing, partnership management, customer success, account management, or performance marketing operations. 
  • Demonstrated comfort working with performance data: able to interrogate reporting independently, spot anomalies, and form and test a hypothesis about a discrepancy. 
  • Hands-on experience with BI or analytics environment (Power BI, Looker, Tableau, or equivalent). 
  • Excellent communication skills, with a track record of explaining technical findings to non-technical audiences. 
  • Exceptional organizational skills and the ability to hold many open threads without dropping any. 
  • Proactive and solution-focused, comfortable owning an outcome cross-functionally across teams.
  • Experience in affiliate marketing, iGaming, or performance marketing. 
  • Experience in two-side marketplaces, platforms or ad-tech businesses, particularly on the supply side (publisher side). 
  • Exposure to invoice reconciliation or revenue assurance.