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Idd Service information

How does an IDD service coordinator collaborate with families and external agencies to support clients?

IDD Service Coordinators work closely with individuals with intellectual and developmental disabilities, their families, and a variety of external agencies to ensure all support needs are met. This often involves acting as a liaison between the client and service providers, organizing interdisciplinary team meetings, and advocating for appropriate resources and services. Coordinators regularly communicate with families to keep them informed of progress and changes, and they develop individualized service plans based on each client's goals and needs. Successful collaboration requires strong communication skills, empathy, and an in-depth understanding of available community resources.

What are the key skills and qualifications needed to thrive as an IDD service professional?

To thrive as an IDD Service Professional, you need knowledge of developmental disabilities, person-centered planning, and often a relevant degree or certification in social work, psychology, or a related field. Familiarity with case management software, electronic health records, and regulatory compliance systems is typically required. Compassion, patience, strong communication, and problem-solving skills help you effectively support individuals and collaborate with families and teams. These competencies ensure person-focused care, regulatory adherence, and positive outcomes for individuals with intellectual and developmental disabilities.

What is the difference between Idd Service vs Home Health Aide?

AspectIdd ServiceHome Health Aide
CredentialsVaries by state, often requires certification or licensingTypically requires certification or training program completion
Work EnvironmentAssisting individuals with intellectual and developmental disabilities in various settingsProviding personal care and support in clients' homes
Employer & IndustryNon-profits, government agencies, private providers in disability servicesHome care agencies, healthcare providers

Idd Service providers focus on supporting individuals with intellectual and developmental disabilities, often in specialized settings, while Home Health Aides primarily assist clients with daily living activities in their homes. Both roles require certification and serve in healthcare-related industries, but their target populations and work environments differ.

What are popular job titles related to Idd Service jobs in Florida? For Idd Service jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Idd Service jobs in Florida look for? The top searched job categories for Idd Service jobs in Florida are:
Idd Service jobs near you
Infographic showing various Idd Service job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Director, Provider Relations (IDD)

Independent Living Systems

Miami, FL • On-site

Full-time

Re-posted 8 days ago

Independent Living Systems rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are seeking a Director, Provider Relations (IDD) to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The Director of Provider Relations (IDD) plays a pivotal role in establishing and maintaining strong, collaborative partnerships with providers serving individuals with Intellectual and Developmental Disabilities (IDD). This leadership position is responsible for developing strategic initiatives that enhance provider network capacity, quality, and compliance with regulatory standards. The role requires overseeing provider engagement, contract negotiations, and performance management to ensure the delivery of high-quality, person-centered care. The Director will work closely with internal teams and external stakeholders to address challenges, implement best practices, and drive continuous improvement in service delivery. Ultimately, this position ensures that the provider network effectively supports the health and well-being of individuals with IDD, aligning with organizational goals and regulatory requirements.

Minimum Qualifications:

  • Bachelor’s degree in Health Administration, Social Work, Nursing, or a related field.
  • Minimum of 7 years of experience in provider relations, network management, or a related role within the healthcare or IDD services sector.
  • Demonstrated knowledge of Intellectual and Developmental Disabilities service delivery systems and regulatory requirements.
  • Proven experience in contract negotiation and provider performance management.
  • Relevant experience may substitute education requirement on a year-for-year basis.

Preferred Qualifications:

  • Master’s degree in Health Administration, Public Health, Social Work, or a related discipline.
  • Experience working within Medicaid or other government-funded IDD programs.
  • Familiarity with quality improvement methodologies and data analytics related to provider networks.

Responsibilities:

  • Lead the development and execution of provider relations strategies specific to the IDD service network to optimize provider participation and satisfaction.
  • Manage provider contracting processes, including negotiation, compliance monitoring, and renewal activities to maintain a robust and compliant provider network.
  • Collaborate with clinical, operational, and quality teams to monitor provider performance, address service gaps, and implement corrective action plans as needed.
  • Serve as the primary liaison between the organization and IDD providers, facilitating communication, resolving disputes, and fostering collaborative partnerships.
  • Analyze provider network data and market trends to inform strategic decisions and support continuous improvement initiatives.
  • Ensure adherence to all relevant federal, state, and local regulations governing IDD services and provider operations.
  • Develop and deliver training and educational resources to providers to enhance service quality and compliance.
  • Represent the organization at industry meetings, community forums, and stakeholder events to promote provider engagement and organizational objectives.


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