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Icms Case Manager Jobs in Chicago, IL (NOW HIRING)

Lake County, IL

Data Analyst II

Waukegan, IL · On-site

$87K/yr

Support strategic initiatives including external research collaborations, organizational performance improvement efforts, and integrated Case Management System (ICMS) operational analytics * Ensure ...

Lake County

Data Analyst II

Waukegan, IL

$87K/yr

Support strategic initiatives including external research collaborations, organizational performance improvement efforts, and integrated Case Management System (ICMS) operational analytics Ensure ...

All JobsIcms Case JobsIcms Case Manager JobsIcms Case Manager Jobs in Chicago, IL

Icms Case Manager information

See Chicago, IL salary details

$14

$25

$43

How much do icms case manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for icms case manager in Chicago, IL is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $27.74 per hour, depending on experience, location, and employer.

What is an ICMS Case Manager?

ICMS Case Managers are professionals who provide intensive case management services to individuals with complex needs, often within the context of mental health, housing, or social services. The acronym 'ICMS' typically stands for Intensive Case Management Services. These case managers work closely with clients to assess their needs, develop care plans, coordinate services, and support their progress toward stability and independence. Their goal is to help clients access resources, overcome barriers, and achieve their personal recovery or life goals. ICMS Case Managers often collaborate with other service providers and community organizations to ensure comprehensive support.

What are the key skills and qualifications needed to thrive as an ICMS Case Manager, and why are they important?

To thrive as an ICMS Case Manager, you need a background in social work, psychology, or a related field, often supported by a relevant degree and experience in case management. Familiarity with case management software, electronic records systems, and knowledge of local community resources is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities are essential for building trust and effectively supporting clients. These skills ensure effective service coordination, client advocacy, and positive outcomes for individuals with complex needs.

What are some common challenges faced by ICMS Case Managers, and how can they be effectively managed?

ICMS Case Managers often encounter challenges such as high caseloads, navigating complex client needs, and coordinating services across multiple agencies. Time management and prioritization are crucial to ensure that urgent cases receive prompt attention while maintaining support for all clients. Building strong communication and collaboration skills helps in fostering effective relationships with both clients and service providers. Regular supervision and peer support can also be valuable in managing stress and preventing burnout in this demanding role.

Is an Icms Case Manager a stressful job?

An Icms Case Manager often works in a demanding environment, managing multiple cases and coordinating with clients, healthcare providers, and legal entities. The role can be stressful due to tight deadlines, emotional client interactions, and the need for accuracy, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, support systems, and individual resilience.

Where do Icms case managers make the most money?

ICMS case managers tend to earn higher salaries in regions with a high cost of living and greater demand for healthcare management, such as metropolitan areas or states with robust healthcare industries. Experience, certifications, and employer type also influence earning potential, with those working for large healthcare organizations or insurance companies often earning more.

What are popular job titles related to Icms Case Manager jobs in Chicago, IL?

For Icms Case Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Icms Case Manager jobs in Chicago, IL look for?

The top searched job categories for Icms Case Manager jobs in Chicago, IL are:

Icms Case Manager jobs near you
Infographic showing various Icms Case Manager job openings in Chicago, IL as of July 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,612 per year, or $25.3 per hour.

ICMS Technical Analyst Job Description

Lake County

Waukegan, IL • On-site

$91K/yr

Full-time

Re-posted 2 days ago

Job description

General Description The Technical Analyst is responsible for the administration, configuration, and continuous improvement of the Integrated Case Management System (ICMS) for the 19th Judicial Circuit Court and Justice Partners. This role collaborates with stakeholders to analyze business needs, design and implement technical solutions, optimize system workflows and integrations, and ensure the ICMS platform effectively supports court operations. The Technical Analyst evaluates system performance, troubleshoots complex issues, develops standards and business requirements, and configures the ICMS environment to deliver scalable, reliable, and efficient solutions.

Hours of Work Monday through Friday 8:00 am to 5:00 pm Essential Functions Support and collaborate with the Court, Justice Partners, team leads, subject matter experts, and end users to analyze business needs and deliver technical solutions. Identify areas for improvement and provide recommendations for technical enhancements, optimizations, and solutions. Design, configure, and implement workflows to improve user experience across the Court and Justice Partners.

Configure, maintain, and support ICMS settings, system requirements, workflows, and other application components to meet business needs. Assist in the implementation and support of existing and future ICMS components while adhering to established deadlines and budget constraints. Participate in upgrade planning, testing, deployment, and hypercare support to ensure successful implementations.

Monitor system performance, investigate issues, and coordinate resolution with stakeholders and external vendors. Create standard reports to inform data-driven decision-making, including cost analysis reports for proposed enhancements and upgrades. Develop and support training programs for technical and non-technical staff.

Facilitate communication between the Program Manager and Team Leads Knowledge Skills Abilities and Education Required Strong analytical, critical thinking, and problem-solving abilities. Strong organizational skills, including the ability to prioritize and manage multiple projects and tasks. Proficiency in technical system analysis, design, configuration, and implementation.

Knowledge and proficiency of programming or scripting languages (e.g., Java). Experience with database concepts, data management, and IT infrastructure. Experience troubleshooting, diagnosing, and resolving system issues

Ability to interpret complex technical requirements, concepts, and issues and communicate them to technical and non-technical audiences alike. Excellent oral and written communication skills. Ability to work collaboratively across diverse, cross-functional teams.

Ability to develop technical documentation. Education & Experience Bachelor's degree in computer science, Information Technology, or a related field. Relevant certifications (e.g., Certified Systems Analyst, ITIL, CISA) may be preferred

Prior experience in system analysis, software development, or IT support. Supplemental Information Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program.

Visit our Prospective Employee page to get additional information on why you should work for Lake County. Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal opportunity employer.

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