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Ice Manager Jobs in Massachusetts (NOW HIRING)

Operations Manager

Marlborough, MA · On-site

$57K - $65K/yr

Description Facility Management Corporation, known as "FMC Ice Sports," was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that ...

Operations Manager

West Roxbury, MA · On-site

$57K - $65K/yr

Description Facility Management Corporation, known as "FMC Ice Sports," was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that ...

General Manager

Boston, MA · On-site

$70K - $75K/yr

Van Leeuwen Ice Cream is hiring a full-time General Manager to oversee one or more of Boston ... locations (average GM oversees one or two locations). This is a great opportunity for a highly ...

Ice Cream Server/Cashier

Medford, MA · On-site

$15 - $18/hr

Join our vibrant team as an Ice Cream Server and Cashier, where you'll create delightful experiences for customers while efficiently managing sales transactions. This energetic role combines food ...

Ice Cream Server/Cashier

Medford, MA · On-site

$15 - $18/hr

Join our vibrant team as an Ice Cream Server and Cashier, where you'll create delightful experiences for customers while efficiently managing sales transactions. This energetic role combines food ...

Free ice cream/beverage every shift * Bonus based on performance About Far Out Ice Cream Far Out ... As General Manager you'll lead the daily operations of our Brookline location, ensuring smooth ...

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Ice Manager information

See Massachusetts salary details

$26.8K

$65K

$126.7K

How much do ice manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for ice manager in Massachusetts is $65,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $74,800.00 per year, depending on experience, location, and employer.

What does an ice manager do?

An Ice Manager is responsible for overseeing the operations and maintenance of ice surfaces in facilities such as ice rinks or arenas. Their duties include ensuring the quality and safety of ice, supervising staff, scheduling ice time, and coordinating events. They also handle equipment maintenance, manage budgets, and enforce safety protocols to provide a safe and enjoyable environment for skaters and athletes.

What are the key skills and qualifications needed to thrive as an ice manager?

To thrive as an Ice Manager, you need expertise in ice maintenance, facility operations, and staff supervision, often supported by experience in recreational facility management or relevant certification (such as Certified Ice Technician). Familiarity with ice resurfacing machines (like Zambonis), refrigeration systems, and scheduling software is typically required. Strong organizational, problem-solving, and communication skills help ensure smooth operations and effective team leadership. These abilities are crucial for maintaining safe, high-quality ice surfaces and delivering excellent customer experiences in ice arenas.

What are some typical challenges an ice manager faces during busy seasons, and how can they be addressed?

Ice Managers often encounter challenges such as maintaining ice quality during periods of high usage, managing tight schedules for multiple teams, and ensuring safety for all rink users. During busy seasons, careful planning of resurfacing times, clear communication with coaches and event organizers, and proactive maintenance are crucial. Building strong relationships with staff and utilizing scheduling software can help streamline operations and minimize disruptions.

What is the difference between Ice Manager vs Ice Technician?

AspectIce ManagerIce Technician
CredentialsRelevant certifications in ice production and managementCertifications in ice machine repair and maintenance
Work EnvironmentOversees ice production facilities, manages staffOperates and repairs ice machines on-site
Industry UsageUsed in large-scale ice production and distributionCommon in hospitality, food service, and maintenance

The Ice Manager typically oversees the entire ice production process, managing staff and ensuring quality standards, while the Ice Technician focuses on the maintenance and repair of ice machines. Both roles require relevant certifications and are essential in industries like hospitality and food service, but they differ in scope and responsibilities.

What are the most commonly searched types of Ice jobs in Massachusetts?

The most popular types of Ice jobs in Massachusetts are:

What are popular job titles related to Ice Manager jobs in Massachusetts?

For Ice Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Ice Manager jobs in Massachusetts look for?

The top searched job categories for Ice Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Ice Manager jobs?

Cities in Massachusetts with the most Ice Manager job openings:

Infographic showing various Ice Manager job openings in Massachusetts as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $65,009 per year, or $31.3 per hour.

$90K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 14 days ago


Job description

Job Title: Ice Cream Production Manager

Location: Shirley, MA

Company: New City Microcreamery


About Us

We are a from-scratch, local ice cream manufacturer dedicated to producing premium-quality products using carefully sourced ingredients and innovative techniques. Our process emphasizes craftsmanship, precision, and consistency-setting a new standard in the world of artisan ice cream. We are proud to be a growing company pushing the boundaries of what ice cream can be.


Position Overview

We are seeking a highly organized and systems-driven Ice Cream Production Manager to lead and scale our production operations. This role prioritizes automation, efficiency, and process development while maintaining exceptional product quality. The ideal candidate thrives in building systems, managing workflows, and optimizing production in a fast-paced manufacturing environment.


Key Responsibilities

Oversee and optimize daily ice cream production, ensuring efficiency, consistency, and scalability

Develop, implement, and refine production systems and automation processes

Manage production schedules to fulfill orders for scoop shops and grocery accounts

Organize workflows and ensure timely and accurate order fulfillment

Maintain and enforce strict sanitation and food safety standards

Train, supervise, and support production staff with a focus on process consistency

Monitor inventory levels and coordinate purchasing needs

File and manage paperwork related to grants and operational opportunities

Collaborate with leadership to continuously improve production capabilities and infrastructure


Qualifications

Strong background in production, manufacturing, or kitchen operations management

Experience building or managing systems, workflows, and schedules

Solid understanding of sanitation practices and food safety regulations

Minimum of 2 years of pastry or culinary experience (preferred but secondary to production expertise)

Excellent organizational, leadership, and problem-solving skills

Ability to manage multiple moving parts in a fast-paced environment

Spanish language skills are a plus


What We Offer

Competitive salary starting between $80,000-$90,000 annually

Paid vacation

Health insurance options, including dental and vision

Hands-on training with our Executive Chef

Opportunity to learn a unique liquid nitrogen ice cream process, flash-freezing for exceptional texture and quality

A growing role with the ability to shape systems and set the standard for a premium ice cream manufacturing operation


Why Join Us?

This is more than a job-it's an opportunity to play a key role in building a modern, system-driven ice cream production company. You'll help define how we scale, operate, and innovate while gaining rare, hands-on experience with advanced production techniques.