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Ice Cream Store Jobs in Virginia (NOW HIRING)

Gelati Celesti

Shift Leader-Bon Air

Richmond, VA · On-site

$16 - $19/hr

Gelati Celesti Ice Cream is looking for a talented Full Time Shift Leader to join our Bon Air team ... About the Role As a Shift Leader, you will lead store operations when the Assistant Manager or ...

Insomnia Cookies

Car Delivery Driver

Norfolk, VA · On-site

$16.25 - $20.25/hr

WHAT WILL I DO AS A DELIVERY DRIVER? • Check orders for quality and accuracy before they leave the store. • Deliver our cookies, milk and ice cream to our loyal fan base, in a timely and safe ...

Insomnia Cookies

Cookie Delivery Driver

Norfolk, VA · On-site

$16.25 - $20.25/hr

Check orders for quality and accuracy before they leave the store. Deliver our cookies, milk and ice cream to our loyal fan base, in a timely and safe fashion. Provide quality customer service ...

Insomnia Cookies

Cookie Crew

Blacksburg, VA · On-site

$10.50 - $13.75/hr

Bake our delicious cookies to perfection & a scoop of ice cream * Ensure fast, warm, and correct ... With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as ...

Insomnia Cookies

Cookie Crew

Blacksburg, VA · On-site

$10.50 - $13.75/hr

Bake our delicious cookies to perfection & a scoop of ice cream * Ensure fast, warm, and correct ... With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as ...

Insomnia Cookies

Cookie Crew

Norfolk, VA · On-site

$11.50 - $15.25/hr

Not only are you the point person at the front of the store for interacting with our customers, but ... a scoop of ice cream Ensure fast, warm, and correct delivery orders are packaged and sent out ...

Insomnia Cookies

Car Delivery Driver

Blacksburg, VA · On-site

$14.50 - $18.25/hr

WHAT WILL I DO AS A DELIVERY DRIVER? • Check orders for quality and accuracy before they leave the store. • Deliver our cookies, milk and ice cream to our loyal fan base, in a timely and safe ...

Insomnia Cookies

Car Delivery Driver

Harrisonburg, VA · On-site

$15.50 - $19.50/hr

WHAT WILL I DO AS A DELIVERY DRIVER? • Check orders for quality and accuracy before they leave the store. • Deliver our cookies, milk and ice cream to our loyal fan base, in a timely and safe ...

Insomnia Cookies

Cookie Delivery Driver

Norfolk, VA · On-site

$16.25 - $20.25/hr

WHAT WILL I DO AS A DELIVERY DRIVER? • Check orders for quality and accuracy before they leave the store. • Deliver our cookies, milk and ice cream to our loyal fan base, in a timely and safe ...

Insomnia Cookies

Car Delivery Driver

Harrisonburg, VA · On-site

$15.50 - $19.50/hr

WHAT WILL I DO AS A DELIVERY DRIVER? • Check orders for quality and accuracy before they leave the store. • Deliver our cookies, milk and ice cream to our loyal fan base, in a timely and safe ...

Insomnia Cookies

Cookie Delivery Driver

Richmond, VA · On-site

$16.50 - $20.75/hr

WHAT WILL I DO AS A DELIVERY DRIVER? • Check orders for quality and accuracy before they leave the store. • Deliver our cookies, milk and ice cream to our loyal fan base, in a timely and safe ...

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All JobsIce Cream Store JobsIce Cream Store Jobs in Virginia

Ice Cream Store information

See Virginia salary details

$10

$14

$16

How much do ice cream store jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ice cream store in Virginia is $14.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $14.76 per hour, depending on experience, location, and employer.

What does an ice cream store employee do?

An ice cream store employee is responsible for serving ice cream and other frozen treats to customers, maintaining a clean and welcoming environment, and handling cash or electronic payments. They may also prepare specialty items like sundaes, milkshakes, or cones, and ensure that all products meet health and safety standards. Additionally, employees often restock supplies, assist with inventory, and provide friendly customer service to ensure a positive experience for visitors.

What are the key skills and qualifications needed to thrive as an ice cream store employee?

To thrive as an Ice Cream Store Employee, you need customer service skills, basic math abilities for handling transactions, and familiarity with food safety guidelines. Experience operating point-of-sale (POS) systems and knowledge of safe food handling certifications are often preferred. Friendliness, teamwork, and strong communication make an employee stand out in this role. These skills ensure efficient service, customer satisfaction, and a safe, welcoming environment for patrons.

What are some common challenges faced by employees working in an ice cream store, and how can they be addressed?

Employees in an ice cream store often encounter challenges such as managing long lines during peak hours, maintaining product quality in varying temperatures, and ensuring excellent customer service. To overcome these, it's important to develop strong multitasking skills, follow food safety protocols, and communicate effectively with both team members and customers. Many stores provide training on efficient service and teamwork, and a positive attitude helps create a welcoming environment for guests.

What is the difference between Ice Cream Store vs Ice Cream Server?

AspectIce Cream StoreIce Cream Server
Primary RoleOperates or manages an ice cream shop, overseeing daily operationsServes ice cream to customers, takes orders, and handles transactions
Required CredentialsMay require business or management experience; no formal certification neededHigh school diploma often preferred; customer service skills emphasized
Work EnvironmentRetail setting, often indoors, involving management tasksCustomer-facing, fast-paced retail environment
Industry UsageUsed for business owners or managers of ice cream shopsUsed for frontline staff serving customers in ice cream shops

In summary, an Ice Cream Store typically refers to the business or management side of an ice cream shop, while an Ice Cream Server is a frontline employee responsible for serving customers. Both roles are essential in the ice cream industry but differ in responsibilities and credentials.

Ice Cream Store jobs near you
Infographic showing various Ice Cream Store job openings in Virginia as of August 2026, with employment types broken down into 61% Full Time, 38% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $30,077 per year, or $14.5 per hour.

Shift Leader-Bon Air

Gelati Celesti

Richmond, VA • On-site

$16 - $19/hr

Part-time

Re-posted 27 days ago

Job description

Gelati Celesti Ice Cream is looking for a talented Full Time Shift Leader to join our Bon Air team!
About Us
We think we have the best job in the world, and we absolutely love what we do. Since day one, Gelati Celesti has been about handcrafting premium ice cream and serving it with genuine warmth. We enjoy indulging in our ice cream as much as we do scooping it for others, and with every scoop we serve, we offer our customers a sweet moment of joy.
Our Culture
Joy is at the heart of everything we do, and it starts with our team. We believe great ice cream is made even better by the people behind the counter, which is why we work hard to build a workplace that is upbeat, supportive, and sincerely caring. As a Shift Leader, you'll help set that tone every day: celebrating wins with your team, communicating openly and positively, coaching in the moment, and making sure every team member and every customer feels welcome. If you lead with kindness, energy, and a genuine love of connecting with people, you'll fit right in.
About the Role
As a Shift Leader, you will lead store operations when the Assistant Manager or General Manager is not present. We'll expect you to lead by example with a positive attitude and good old-fashioned hard work, focusing on product quality, strong team leadership, and supreme customer service. We're looking for someone with a natural ability to connect with people, who enthusiastically guides their team to deliver a moment of joy to each and every customer.
This is a year-round position, and we're looking for someone ready to grow with us beyond the summer rush.
Responsibilities include but are not limited to:
  • Leading, motivating, and supporting your team during each shift
  • Modeling and communicating our culture: setting a positive tone, giving in-the-moment feedback, and keeping the team informed and engaged
  • Ordering product and maintaining accurate inventory
  • Enforcing food safety regulations and health standards in a clean, organized work area
  • Maintaining an effective and positive environment while staying current on changes, new menu items, and procedures
  • Delivering supreme customer service and resolving customer concerns with care

Requirements:
  • 1 year of management or leadership experience in a retail environment preferred
  • Year-round availability required - this is not a seasonal position
  • Must have opening AND closing availability, including daytime, evening, weekend, and holiday shifts
  • Reliable transportation
  • Ability to stand and walk for long periods, with constant moving, bending, lifting, reaching, and turning during all shifts
  • Ability to reach and grasp with hands; talk and hear from far away and in close proximity; taste and smell
  • Ability to climb, balance, stoop, kneel, and crouch; lift and move up to 30 pounds regularly and occasionally up to 50 pounds or more

Estimated hourly wage with tips is $16-$19
For more information, visit
Gelati Celesti is proud to be an equal opportunity employer.

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