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Ice Cream Shops Jobs in Michigan (NOW HIRING)

Dunkin

Cake Decorator

Houghton, MI · On-site

$12 - $15.25/hr

Becoming a cake decorator with Baskin-Robbins ice cream shops is an excellent opportunity to build your current decorating skills and show off your talent. We do not only have ice cream cones, but ...

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Ice Cream Shops information

What is an ice cream shop?

Ice cream shops are retail establishments that specialize in selling ice cream and related frozen desserts such as gelato, sorbet, and frozen yogurt. They often offer a variety of flavors, cones, cups, and toppings for customers to choose from. In addition to traditional scoops, many ice cream shops also serve sundaes, milkshakes, and other specialty treats. These shops can be stand-alone businesses or part of larger chains and are popular destinations for people seeking a sweet treat or dessert experience.

What are the key skills and qualifications needed to thrive in an ice cream shop, and why are they important?

To thrive in an ice cream shop, you need strong customer service skills, basic math ability for handling transactions, and a high school diploma or equivalent is often preferred. Familiarity with point-of-sale (POS) systems, food safety certifications, and equipment like freezers and scooping tools is valuable. Soft skills such as friendliness, teamwork, and the ability to work efficiently under pressure help you stand out in this role. These skills are important for ensuring excellent customer experiences, safe food handling, and smooth shop operations.

What are some common challenges faced by employees working in ice cream shops, and how can they be managed?

Employees in ice cream shops often encounter challenges such as handling high customer volume during peak hours, maintaining food safety and cleanliness standards, and mastering efficient multitasking (like scooping, assembling orders, and operating the register simultaneously). To manage these challenges, clear communication with teammates, staying organized behind the counter, and proactively restocking supplies are essential. Many shops also provide training on customer service and sanitation procedures to help staff feel confident and supported.

What is the difference between Ice Cream Shops vs Ice Cream Makers?

AspectIce Cream ShopsIce Cream Makers
Required CredentialsNone or basic food handling permitsFood safety certifications, culinary training
Work EnvironmentRetail storefronts, customer service focusManufacturing facilities, production settings
Employer & Industry UsageOwned by retail businesses, food service industryManufacturers, food production industry
Common Search & ComparisonYesYes

Ice Cream Shops primarily operate as retail outlets serving customers directly, focusing on customer service and sales. Ice Cream Makers are involved in the production process, creating ice cream in manufacturing settings. While both roles relate to ice cream, the shops focus on sales and service, whereas makers focus on production and recipe development.

What type of job is working in an ice cream shop?

Working in an ice cream shop typically involves roles such as server, cashier, or ice cream scooper, requiring customer service skills and the ability to operate point-of-sale systems. Employees often handle tasks like serving customers, preparing ice cream, maintaining cleanliness, and working in a fast-paced environment, often during evenings and weekends.

What are popular job titles related to Ice Cream Shops jobs in Michigan?

For Ice Cream Shops jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Ice Cream Shops jobs in Michigan look for?

The top searched job categories for Ice Cream Shops jobs in Michigan are:

What cities in Michigan are hiring for Ice Cream Shops jobs?

Cities in Michigan with the most Ice Cream Shops job openings:

Ice Cream Shops jobs near you
Infographic showing various Ice Cream Shops job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Dunkin' - Cake Decorator - Houghton - Urgently Hiring (49916)

Dunkin'

Chassell, MI • On-site

$12 - $15.25/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,249 frontline employees who took The Breakroom Quiz

79th of 107 rated fast food restaurants

Job description

Cake Decorator
Baskin-Robbins is the industry leader in ice cream and frozen desserts. Becoming a cake decorator with Baskin-Robbins ice cream shops is an excellent opportunity to build your current decorating skills and show off your talent. We do not only have ice cream cones, but also sundaes, drinks, and ice cream cakes. We sell FUN! We need high-energy people who know how to smile and fit into our high-energy atmosphere. Cake Decorators mainly work with customers to take cake orders and keep the cakery up to brand standards in a friendly and efficient manner. In addition, cake decorators' jobs with Baskin-Robbins keep the store clean and sanitary, especially their workstations. We need people unafraid to show their "ice cream side."
We are seeking creative and experienced cake decorators who can provide every guest with an exceptional experience. This is a position that requires someone who can work independently and meet the needs of the position. The schedule is very flexible! The cake decorator makes their own hours with the expectation that the displays are kept stocked and the orders are made on time.
Requirements:
Extremely punctual. Our cake delivery to guest depends on the cake decorator Self-motivator Clean and Organized. Cake Decorator duties include assembling and decorating all Baskin Robbins cakes/products to fill the cake freezer with all required cakes and decorating any cakes for customer order. Cleaning up of workstation at end of shift including washing all equipment, cleaning cake production area and leaving freezer and stock area clean and organized.
Creative. Needs to be able to meet the needs of the guest who are ordering cakes for their special occasion. Attention to detail and steady hands all works to sell cakes to customers and satisfy their orders. Work to make cakes that are visually pleasing as well as delicious. Cakes that could be ordered are wedding cakes, birthday cakes, graduation or any special occasion in the guests lives.
Responsibilities

  • Manage the production of cake and prepared ice cream treats and take pride in maintaining a beautiful and well stocked display case.
  • Maintain a clean, stocked and organized work area
  • Adhere to all Baskin-Robbins dessert decorating quality standards, as well as safety and sanitation regulations.
  • Prepare specialty cake orders.
  • Manage cake, icing and decoration inventory.
  • Review videos on new cake and ice cream items as added.
  • Prepare all cakes and ice cream treats to Baskin-Robbins specifications and standards.
  • Helping out in the front of the store if it gets busy and your assistance is required.
  • Managing inventory and rotating products If you have a passion for creating beautiful and delicious cakes, we would love to hear from you. Join our team as a Cake Decorator and showcase your talent in the food industry. Apply now! Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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