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Ibm System Support Analyst Jobs (NOW HIRING)

CYNET SYSTEMS

System Support Analyst

Indianapolis, IN · On-site

$41/hr

As a System Support Analyst within the Magnol. * Ai team, candidates will be responsible for managing service operations that support digital health software and data systems. * This includes ...

Tristar Insurance

System Support Analyst

California, MO · On-site

$60 - $80/hr

Position Summary The System Support Analyst is responsible for providing high-quality technical assistance to users, ensuring operational efficiency, and maintaining a seamless user experience. The ...

Home by AMES

$60 - $80/hr

WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...

Tristar Insurance

System Support Analyst

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users, ensuring operational efficiency, and maintaining a seamless user experience. The successful ...

Tristar Insurance

System Support Analyst

Long Beach, CA · On-site +1

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users, ensuring operational efficiency, and maintaining a seamless user experience. The successful ...

Uprite Services

System Support Analyst (L1)

Houston, TX · On-site

$18.50 - $21.50/hr

System Support Analyst Location: Houston Department: Service Desk Reports To: Service ManagerAre you an End User Support guru who thrives in a fast-paced, team-oriented environment? At Uprite ...

Nelson

Deltek System Support Analyst

The Deltek Vision System Support Analyst will play an integral role in our firm by providing system subject matter expertise, supporting end users, maintaining data integrity, identifying ...

NELSON Worldwide, LLC

$80 - $100/hr

The Deltek Vision System Support Analyst will play an integral role in our firm by providing system subject matter expertise, supporting end users, maintaining data integrity, identifying ...

New

Stem Xpert

TRADING SYSTEM SUPPORT ANALYST

Boston, MA · On-site

... systems methodologies and the operations/product area Electronic Trading Support Ensure ... Analysis of internal operations, seeking ways to improve work flows through automation. Minimizing ...

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Ibm System Support Analyst information

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As of Sep 9, 2026, the average hourly pay for ibm system support analyst in the United States is $32.30, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $39.90 per hour, depending on experience, location, and employer.

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System Support Analyst

Indianapolis, IN • On-site

CYNET SYSTEMS
IT Services • 501 - 1,000 employees
Learn more about CYNET SYSTEMSexternal

$41/hr

Contractor

Re-posted yesterday

Job description

Job Description:
Responsibilities:
  • As a System Support Analyst within the Magnol.
  • Ai team, candidates will be responsible for managing service operations that support digital health software and data systems. 
  • This includes monitoring and completing CAPA (Corrective and Preventive Action) items, coordinating access management and account secret rotations, supporting operational needs, initiating change requests, generating usage and change metrics, and maintaining validation documentation. 
  • Candidates will also utilize Jira tools to track tasks, ensure requirements, tasks are accurately captures,  and use ServiceNow to capture and timely resolution of service-related issues. 
  • The role requires a detail-oriented and proactive approach to ensure compliance, service continuity, and audit readiness.
  • Monitor and complete CAPA items, including:
  • Access management and periodic access reviews
  • Coordination of account secret rotations
  • Maintain and update validation documentation to ensure alignment with regulatory and quality standards.
  • Provide operational support to the Magnol.ai team across service workflows.
  • Create and manage change requests for system updates and improvements.
  • Generate and analyze usage and change metrics to support service performance and reporting.
  • Use Jira /ServiceNow tools to manage service tasks, track CAPA progress, and coordinate change requests.
  • Collaborate with internal teams to support compliance, security, and continuous improvement initiatives.
Qualifications:
  • 1-3 years of experience required.
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Experience in service management within regulated or enterprise environments.
  • Familiarity with CAPA processes, access control, and change management.
  • Knowledge of validation documentation practices and audit requirements.
  • Experience in cloud resource provisioning and configuration in multi-cloud environments (AWS, Azure), with strong understanding of networking, identity management, and application deployment workflows.
  • Proficiency in Jira or similar task management tools.
  • Strong analytical skills and experience with metric reporting tools.
  • Excellent communication and coordination abilities.
  • Ability to work independently and collaboratively across technical and operational teams.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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