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I3 Jobs in Florida (NOW HIRING)

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All JobsI3 JobsI3 Jobs in Florida

I3 information

See Florida salary details

$26.2K

$64.3K

$108.7K

How much do i3 jobs pay per year?

As of Aug 13, 2026, the average yearly pay for i3 in Florida is $64,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $75,100.00 per year, depending on experience, location, and employer.

What is an i3?

I3 is not a standardized job title across most industries, but in some organizations, particularly in information technology or research, 'I3' may refer to a specific job grade or level within a company's internal job classification system. For example, in tech companies, I3 might denote an intermediate or mid-level individual contributor role. The specific responsibilities and expectations can vary significantly between companies, so it's important to refer to the organization's job framework or HR documentation for precise details about what an I3 position entails.

What is the difference between I3 vs Network Security Specialist?

AspectI3Network Security Specialist
Required CertificationsSecurity+, CISSP (preferred)Security+, CISSP, CEH
Work EnvironmentGovernment agencies, defense contractorsCorporate IT departments, cybersecurity firms
Industry UsagePrimarily government and defenseBroad industry application including finance, healthcare
Common Search/ComparisonYesYes

The I3 (Intelligence, Information, and Infrastructure) role often overlaps with Network Security Specialists in certifications and work environment, but I3 roles tend to focus more on intelligence analysis and infrastructure protection within government sectors. Network Security Specialists typically work across various industries to safeguard organizational networks. Both roles require similar certifications, but their primary focus and employer types differ.

What are some typical challenges someone in an i3 (Information Security Analyst III) position might face, and how can they effectively manage them?

Professionals in an I3 (Information Security Analyst III) role often encounter challenges such as balancing proactive threat detection with responding to real-time incidents and ensuring compliance with evolving security regulations. Managing these challenges involves staying current with the latest security technologies, collaborating closely with IT and compliance teams, and continuously refining incident response processes. Effective communication skills are also key, as you'll often need to explain complex security issues to non-technical stakeholders. Leveraging ongoing training and building strong relationships with cross-functional teams can help you excel in this dynamic environment.

What are the key skills and qualifications needed to thrive as an i3 engineer, and why are they important?

To thrive as an I3 engineer (Information, Integration, and Innovation), you typically need a strong background in computer science, data integration, and systems engineering, often supported by a relevant degree or certifications. Familiarity with data integration platforms, API management tools, and cloud computing systems is commonly required. Excellent problem-solving, communication, and collaboration skills are crucial to effectively manage complex projects and interact with cross-functional teams. These skills and qualifications enable I3 engineers to build robust, scalable solutions that drive organizational innovation and efficiency.
What are the most commonly searched types of I3 jobs in Florida? The most popular types of I3 jobs in Florida are:
What are popular job titles related to I3 jobs in Florida? For I3 jobs in Florida, the most frequently searched job titles are:
What job categories do people searching I3 jobs in Florida look for? The top searched job categories for I3 jobs in Florida are:
What cities in Florida are hiring for I3 jobs? Cities in Florida with the most I3 job openings:
I3 jobs near you
Infographic showing various I3 job openings in Florida as of August 2026, with employment types broken down into 46% Full Time, 4% Part Time, and 50% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $64,325 per year, or $30.9 per hour.

Senior I3 Telecom Engineer - Fulltime/Permanent

Fabergent

Tampa, FL • On-site

Full-time

Re-posted 19 days ago

Job description

Company Description

Regardless of the size of your HR staff, it always feels like you're spending too much time searching for qualified candidates and reviewing resumes. We meet our clients' IT staffing challenges by leveraging the collective experience and expertise of our recruitment team and consultant base.


Job Description

Description:

Purpose of the Position

I3 Senior Telecommunications Engineer position is responsible for the 24/7 support and assistance with implementation of all Telecom and Contact Center related services. This hands-on position will be required to make technical decisions and work closely with cross functional IT and Operational groups.

Our ideal candidate will be a technically competent, hands-on self-starter with strong communication skills and work with other groups in a growing company. Must maintain work efficiencies and responds to a changing environment. The candidate must analyze outcomes, and adjust strategies, and tactics in situations where current approaches are ineffective. The candidate must be able to work with multiple project teams simultaneously and thrive in fast-paced, dynamic environment.

Primary Duties and Responsibilities

Supports Telecom Department goals and objectives

Provide quality Contact Center support with a high degree of customer service, technical expertise, and timeliness. Research, resolve, and respond to questions received via telephone calls, email, web, and web chats in a timely manner, in accordance with current standards and SLA's.

Provide second level support for all Contact Center, Telecommunication and carrier related issues. Work with minimal supervision and be able to debug, diagnose, and resolve problems reported to the Telecom department

Provide Telecom and Contact Center systems administration. Perform agent configuration, moves, add and changes.

Sets appropriate customer expectations and fulfill customer commitments.

Translate operational / business unit needs into technical requirements. Has the ability to make technical analysis and provide recommendations to stakeholders.

Provide feedback for potential design changes, identify opportunities to gain efficiencies and / or improved delivery of service thru process automation and self-service applications.

Ability to be on call and function in a 24/7 Environment. Perform onsite and remote maintenance after hours. Apply software patches and upgrades for Production, Lab and DR Telephony Systems.

Work in a team environment as a member of Contact Center / Telephony related projects.

Maintains databases, documentation and conducts periodic audits with operations to ensure agent data, hours of operations, and expected customer experiences are correct.

Conducts appropriate change control documentation and performs configuration updates, maintenance and support for various telecommunications applications.

Troubleshoots / coordinates with vendors on Contact Center telephony issues.

Ability to mentor / coach business units on successful use of I3 and Contact Center telephony applications in a Contact Center environment to meet KPI's

Job Competencies: Achieve results; Accountability; Maximize customer experience; Adaptability; Information gathering; Planning and organizing; Technical experience.

Education/Experience

Minimum of three years I3 SIP Telephony experience.

Minimum of three years' experience in high volume, blended, multi-site Contact Center.

Minimum of two years' experience providing Tier 2, I3 support.

Experience with Interaction Dialer / Scripter.

Experience with Handler development.

Familiarity with I3: Interaction Web Portal / Marque; Interaction Feedback / Post Call Survey; Interaction Mobilizer; Interaction Optimizer; Interaction Monitor; Interaction Process Automation; e-FAQ; and Interaction Analyzer.

Experience with integration / interoperability with the following technologies: Workforce Management; Multichannel Analytics; Call and screen recording / Quality Management; Enterprise wide data warehouse reporting; Mobile / Smart phone applications; Customer Chat; Knowledge Base Management; Social Media Mining; SMS integration; Video Chat integration; Lync Integration; System Monitoring, and Reader boards.

Working knowledge of Server 2003 / 2008, SQL Server and Microsoft Office Suite: Excel, Word, Visio, Access and PowerPoint.

Associate Degree and or equivalent work experience in a technical discipline.

I3 Certifications.

Associated Knowledge, Skills & Abilities

Flexibility to work evenings and weekends as needed.

Experience in the post-secondary education field, preferably for profit.

Exposure to student information systems such as CampusVue, or Banner.

Experience with AudioCodes or similar media gateways.

Experience with Integration of CRM systems into the CIC platform.

Knowledge of VoIP, IVR, Video Conferencing, mobile technologies, and CTI systems.

Knowledge of Autonomy and Loquendo, telephony integrations.

Experience with I3: Administrator; Attendant;

Experience creating and writing Crystal Reports. .

Advanced Knowledge of analog, digital, optical, and VoIP Telephony services

Qualifications

Education/Experience

Minimum of three years I3 SIP Telephony experience.

Minimum of three years' experience in high volume, blended, multi-site Contact Center.

Minimum of two years' experience providing Tier 2, I3 support.

Experience with Interaction Dialer / Scripter.

Experience with Handler development.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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