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Hydro Quebec Customer Service Jobs (NOW HIRING)

AIMS Companies

Hydro Worker

El Paso, TX · On-site

$17/hr

Hydro Workers in El Paso, TX. (Surrounding areas are encouraged to apply) You will be responsible ... Customer service and communication skills * Problem-solving and decision-making ability Work ...

PacifiCorp

Hydro Communications Technician

Ariel, WA

$70.62/hr

... of customer service excellence, environmental sustainability, inclusion & belonging ... Requirements A Hydro Communications Technician is a supervising Employee who: * is qualified as a ...

PacifiCorp

Hydro Control Operator

WA · On-site

$63.11/hr

... of customer service excellence, environmental sustainability, inclusion & belonging ... Responsibilities A Hydro Control Operator (HCO) is an Operator on shift at the Merwin project who ...

RICE Hydro

Shipping & Receiving

Carson City, NV

$16.75 - $19.50/hr

The RICE Hydro staff is dedicated to the same outstanding requirements that have always remained. It is the number one goal to satisfy customer needs with top-notch customer service, by allowing ...

AIMS

Hydro Worker

El Paso, TX · On-site

$17/hr

Hydro Workers in El Paso, TX. (Surrounding areas are encouraged to apply) You will be responsible ... Customer service and communication skills * Problem-solving and decision-making ability Work ...

PacifiCorp

Hydro Control Operator

Ariel, WA

$63.11/hr

... of customer service excellence, environmental sustainability, inclusion & belonging ... Responsibilities A Hydro Control Operator (HCO) is an Operator on shift at the Merwin project who ...

PacifiCorp

Hydro Communications Technician

WA · On-site

$70.62/hr

... of customer service excellence, environmental sustainability, inclusion & belonging ... Requirements A Hydro Communications Technician is a supervising Employee who: * is qualified as a ...

PacifiCorp

Hydro Communications Technician

Ariel, WA · On-site

$70.62/hr

... of customer service excellence, environmental sustainability, inclusion & belonging ... Requirements A Hydro Communications Technician is a supervising Employee who: * is qualified as a ...

PacifiCorp

Hydro Control Operator

Ariel, WA · On-site

$63.11/hr

... of customer service excellence, environmental sustainability, inclusion & belonging ... Responsibilities A Hydro Control Operator (HCO) is an Operator on shift at the Merwin project who ...

Hydro, Inc.

Field Services Technician

Chicago, IL

$36.06 - $40.87/hr

Demonstrates patience and ability to work with the Customer under any and all circumstances * Understands while on-site, the field service technical advisor is the immediate link to Hydro companies ...

Aerotek

Hydro Truck Operator

Evansville, IN · On-site

$19.25 - $24.50/hr

Hydro Truck Operator The Hydro Truck Operator plays a critical role in safely operating hydro/combo ... Strong customer service mindset with the ability to interact professionally on job sites while ...

Porta Kleen

Hydro Excavator Operator

Fairfield, OH

$19.25 - $25.50/hr

Drive your career forward as a Hydro Vac Operator--operate cutting-edge equipment, expose utilities ... Communicate with customers on-site to ensure service expectations are met * Maintain a clean and ...

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All JobsHydro Quebec Customer Service Jobs

Hydro Quebec Customer Service information

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$9

$18

$26

How much do hydro quebec customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for hydro quebec customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Hydro Quebec Customer Service representatives, and how can they be addressed?

Hydro Quebec Customer Service representatives often handle high call volumes and must assist customers with billing inquiries, service interruptions, and account management. A common challenge is managing difficult conversations, especially during power outages or billing disputes. Successful representatives use active listening, empathy, and clear communication to resolve issues efficiently. Ongoing training and support from team leaders help staff stay updated on procedures and maintain a positive work environment.

What is the difference between Hydro Quebec Customer Service vs Hydro Quebec Meter Reader?

AspectHydro Quebec Customer ServiceHydro Quebec Meter Reader
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; training on meter reading
Work EnvironmentOffice-based, customer interactionFieldwork, outdoor environment
Employer & Industry UsageCustomer support within utility industryField role within utility industry

Hydro Quebec Customer Service representatives primarily handle customer inquiries and support via phone or in person, working mainly in office settings. In contrast, Hydro Quebec Meter Readers work outdoors, physically reading meters at customer sites. Both roles require similar educational backgrounds but differ in work environment and daily tasks, serving different functions within Hydro Quebec's operations.

What does a Hydro Quebec Customer Service representative do?

A Hydro Quebec Customer Service representative assists customers with inquiries related to electricity accounts, billing, service interruptions, and new service requests. They provide information about energy-saving programs, manage payment arrangements, and help resolve issues or complaints. These representatives communicate with customers via phone, email, or online chat to ensure a positive customer experience and accurate resolution of concerns.

What are the key skills and qualifications needed to thrive as a Hydro Quebec Customer Service Representative, and why are they important?

To thrive as a Hydro Quebec Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, billing software, and knowledge of Hydro Quebec's services are typically required. Patience, active listening, and the ability to remain calm under pressure are vital soft skills for delivering excellent service. These skills ensure efficient resolution of customer inquiries, promote positive client experiences, and uphold the company's reputation.
Infographic showing various Hydro Quebec Customer Service job openings in the United States as of June 2026, with employment types broken down into 17% Temporary, and 83% Contract. Highlights an 86% Physical, 11% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual (English & Québec French) - Customer Service Representative

Bilingual (English & Québec French) - Customer Service Representative

Sunbelt Rentals, Inc.

Fort Mill, SC • On-site

$17.75 - $23.72/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Sunbelt Rentals rating

7.5

Company rating: 7.5 out of 10

Based on 306 frontline employees who took The Breakroom Quiz

78th of 140 rated vehicle equipment hire

Job description

Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Due to the markets and customers supported by this position, fluency in both English and Québec French is required. Applicants must be able to read, write, and speak both languages at a professional level.
Position Responsibilities:
  • Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-ups
  • Serves as the after hours point of contact for deliveries and service requests, resulting in 24/7/365 service to our customers
  • Always displays a positive and enthusiastic attitude with our customers
  • Provides responsive, exemplary customer service to current and potential customers, regardless of the reason for contacting Sunbelt Rentals
  • Continues to develop and grow with the business segments to ensure that the leadership staff is knowledgeable of any and all opportunities that might arise
  • Focusing on departmental improvements, focusing on the future state of all existing processes and procedures
  • Responsible to maintain the established departmental Key Performance Indicators for overall departmental success as well as the success of the individual
  • Other duties as assigned by the Team Leader and/or Manager

Requirements:
Education & Experience:
  • 0-2 years of customer service experience in either a call center environment or a dedicated customer service department
  • Must possess a professional, friendly attitude and strong telephone handling skills to be able to quickly develop a rapport with customers over the phone
  • Excellent interpersonal, written, and oral communication skills
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Strong PC systems and typing skills (CRM, email, chat)
  • Must be a strong team player and enjoy supporting others to "get things done"
  • Must display a positive, enthusiastic, helpful and professional attitude all times
  • Working knowledge of Sunbelt's point of sale system, Wynne or AS400 (preferred)
  • Previous equipment rental or construction industry experience (preferred)

Physical Demands:
Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt's safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.
Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected ground
Base Pay Range: $17.75 - 23.72
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
  • Health, Dental and Vision plans
  • 401(k) Match
  • Volunteer time off
  • Short-term and long-term disability
  • Accident, Life and Travel insurance, as well as flexible spending
  • Tuition Reimbursement Options
  • Employee Assistance Program (EAP)
  • Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
  • 12-25 vacation days depending on years of service
  • 5 sick days
  • 6 holidays
  • 2 half day holidays
  • 2 floating holidays
  • 1 inclusion day
  • 1 volunteer day

Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.

What Sunbelt Rentals employees say

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Hours and flexibility

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About Sunbelt Rentals

Sourced by ZipRecruiter

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

Industry

Consumer goods and commercial equipment rental services

Company size

10,000+ Employees

Headquarters location

Fort Mill, SC, US

Year founded

1983

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