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Humana Rn Work From Home Jobs in Virginia (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the home) * Hard wired ethernet internet connection with minimum speeds of 50 Mbps ...

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Humana Rn Work From Home information

What are the typical responsibilities and work structure for a Humana RN working from home?

As a Humana RN working from home, your daily responsibilities often include telephonic outreach to members, conducting health assessments, providing education on condition management, and coordinating care with other healthcare professionals. You may collaborate closely with interdisciplinary teams such as case managers, social workers, and physicians to ensure comprehensive support for patients. The work is generally structured around set shifts, with clear productivity and quality standards, but offers flexibility in managing your schedule. Remote RNs use secure digital platforms for documentation and communication, making time management and self-motivation essential skills.

What is a Humana RN Work From Home job?

A Humana RN Work From Home job is a remote nursing position with Humana, a health insurance company. Registered Nurses (RNs) in these roles typically provide telephonic case management, care coordination, health assessments, and patient education to members. They use digital tools to monitor patient progress, collaborate with healthcare teams, and ensure members receive appropriate care, all from a home office. This position allows nurses to leverage their clinical expertise in a non-traditional, technology-driven work environment.

What are the key skills and qualifications needed to thrive as a Humana RN Work From Home, and why are they important?

To thrive as a Humana RN Work From Home, you need an active RN license, clinical experience, and a solid understanding of care management and telehealth protocols. Familiarity with telemedicine platforms, electronic health records (EHRs), and case management software is typically required. Strong communication, self-motivation, and organizational skills help you effectively support patients remotely and collaborate with healthcare teams. These capabilities are crucial for delivering high-quality patient care and meeting organizational goals in a remote work environment.

What is the difference between Humana Rn Work From Home vs Humana Licensed Practical Nurse (LPN) Work From Home?

AspectHumana Rn Work From HomeHumana Licensed Practical Nurse (LPN) Work From Home
Required CredentialsRegistered Nurse (RN) licenseLicensed Practical Nurse (LPN) license
Work EnvironmentRemote, home-basedRemote, home-based
Employer & Industry UsageHealthcare insurance, managed care

Humana Rn Work From Home and Humana Licensed Practical Nurse (LPN) Work From Home roles both involve remote healthcare support, but RNs require a registered nurse license, while LPNs need an LPN license. Both positions are home-based and serve the healthcare insurance industry, with differences primarily in licensing requirements and scope of practice.

What are popular job titles related to Humana Rn Work From Home jobs in Virginia? For Humana Rn Work From Home jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Humana Rn Work From Home jobs in Virginia look for? The top searched job categories for Humana Rn Work From Home jobs in Virginia are:
What cities in Virginia are hiring for Humana Rn Work From Home jobs? Cities in Virginia with the most Humana Rn Work From Home job openings:
Humana Rn Work From Home jobs near you
Infographic showing various Humana Rn Work From Home job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
Customer Service - Work at Home

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Posted 4 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)