Tampa, FL · On-site
$14 - $16/hr
... with Humana's customers Educate customers, providers and employers about Humana's products and ... High School Diploma/GED Bilingual English/Spanish Call center CSR experience (in the last 4 years ...
Tampa, FL · On-site
$14 - $16/hr
... with Humana's customers Educate customers, providers and employers about Humana's products and ... High School Diploma/GED Bilingual English/Spanish Call center CSR experience (in the last 4 years ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
Tampa, FL · Hybrid
... our customers. Join our rapidly expanding team of dedicated data scientists, engineers, policy ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
Tampa, FL · Hybrid
... our customers. Join our rapidly expanding team of dedicated data scientists, engineers, policy ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
Tampa, FL · Hybrid
... our customers. Join our rapidly expanding team of dedicated data scientists, engineers, policy ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
Tampa, FL · Hybrid
... our customers. Join our rapidly expanding team of dedicated data scientists, engineers, policy ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
New
After all, a health services company that has multiple ways to improve the lives of its customers ... Together, you'll help bring Humana's strategy to life: Deliver on the fundamentals, differentiate ...
New
$8.36 - $9.68
2% of jobs
$9.68 - $10.99
4% of jobs
$10.99 - $12.31
11% of jobs
$13.04 is the 25th percentile. Wages below this are outliers.
$12.31 - $13.63
15% of jobs
The median wage is $14.84 / hr.
$13.63 - $14.94
20% of jobs
$14.94 - $16.26
15% of jobs
$17.16 is the 75th percentile. Wages above this are outliers.
$16.26 - $17.58
13% of jobs
$17.58 - $18.89
7% of jobs
$18.89 - $20.21
6% of jobs
$20.21 - $21.53
4% of jobs
$21.52 - $22.84
3% of jobs
$8
$15
$22
As a Humana Customer Service representative, your day-to-day tasks may include answering incoming calls or emails from members, assisting them with claims, benefits, and policy questions, and troubleshooting account issues. You’ll often work alongside other team members in a collaborative environment, sharing best practices and ensuring consistent service standards. The role involves effective time management to meet response goals, accurate documentation of interactions, and continuous learning about Humana’s evolving products and services. Candidates who enjoy helping others and thrive in dynamic settings tend to find this work especially rewarding.
To excel in a Humana Customer Service role, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is often required. Patience, active listening, and empathy are critical soft skills for building trust with members and addressing their needs. These competencies are essential for delivering high-quality service, resolving inquiries efficiently, and ensuring member satisfaction.
A Humana Customer Service job involves assisting members with their healthcare insurance needs, including answering questions about policies, benefits, billing, and claims. Representatives provide support via phone, chat, or email to ensure a positive customer experience. This role requires strong communication skills, problem-solving abilities, and knowledge of Humana’s healthcare plans. Employees often receive training on company policies and healthcare regulations to better assist customers.
$14 - $16/hr
Contractor
Re-posted 18 days ago
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description/Day to Day Duties:
Care Specialist for our call center to directly respond to questions, handle issues and provide guidance to both internal and external customers.
Receive, document and resolve customer inquiries by using established best practices
Build lasting relationships with Humana's customers
Educate customers, providers and employers about Humana's products and services over the telephone
Comply with HIPPA and CMS regulations
Schedule medical appointments and transportation for patients and/or care givers when needed
Minimum Education/Qualifications/Licensures:
High School Diploma/GED
Bilingual English/Spanish
Call center CSR experience (in the last 4 years)
MS applications knowledge
Length of Assignment: 09/28/2015-02/19/2016
Shift: Must have the ability to work an 8 hr. shift between 8 am to 8 pm Monday through Sunday (Saturday OR Sunday), 5 days per week, with the flexibility to work overtime based on business needs
Start: September 28, 2015
Pay rate: $14-$16 / hour (based on experience)
Sourced by ZipRecruiter
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Recruiting and staffing services
201 - 500 Employees
Maitland, FL, US
2003
