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Humana Customer Service Representative Jobs in California

Mr. Appliance

Customer Service Representative

La Jolla, CA · On-site

$20 - $25/hr

We are looking for Customer Service Representatives for our office. Apply today! If you value working with people you actually like, having fun while you work, and protecting your free time, this is ...

MSI

Customer Service Representative (CSR)

Los Angeles, CA · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

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Humana Customer Service Representative information

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How much do humana customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for humana customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a Humana customer service representative?

A Humana Customer Service Representative helps members by answering questions about health insurance plans, benefits, claims, and billing. They provide support via phone, chat, or email, ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and knowledge of Humana's policies. Representatives also assist with enrollment, policy changes, and resolving customer concerns. The job involves handling a high volume of inquiries while maintaining professionalism and empathy.

What are the key skills and qualifications needed to thrive as a Humana customer service representative?

To thrive as a Humana Customer Service Representative, you should possess strong communication skills, proficiency in problem-solving, and a high school diploma or equivalent, with experience in customer service preferred. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Exceptional empathy, patience, and active listening enable representatives to assist members effectively, especially in sensitive healthcare situations. These skills are crucial for accurately resolving inquiries, ensuring customer satisfaction, and upholding Humana’s reputation for quality service.

What are some of the typical challenges Humana customer service representatives face in their daily work?

Humana Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare questions, and assisting members who may be experiencing stress or confusion about their benefits. Balancing efficiency with providing personalized, compassionate support is a key aspect of the role. Representatives are trained to handle sensitive information and escalate issues when needed, ensuring members receive accurate and timely assistance. These challenges help develop strong problem-solving and multitasking abilities, preparing you for advancement within customer service or other healthcare roles.

What are the most commonly searched types of Humana Customer Service Representative jobs in California?

The most popular types of Humana Customer Service Representative jobs in California are:

What are popular job titles related to Humana Customer Service Representative jobs in California?

For Humana Customer Service Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Humana Customer Service Representative jobs in California look for?

The top searched job categories for Humana Customer Service Representative jobs in California are:

Humana Customer Service Representative jobs near you
Infographic showing various Humana Customer Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Representative

Airport Marina Honda

Los Angeles, CA • On-site

$17.25 - $23.50/hr

Full-time

Re-posted 11 days ago

Job description

Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative.

  • The ideal candidate will be professional and positive, with a very friendly and outgoing attitude.
  • The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service customers.
  • Must be comfortable talking with all levels of customers, and be computer literate. Good with clerical duties and phone follow-up calls.
  • A person with experience in car dealerships, hotels, restaurants and concierge backgrounds would excel and do very well in this position.

The Customer Service Rep position has a pay scale consisting of the following elemenets and ranges.  Wages include base hourly compensation of 16.78 an hour.  The position also pays a bonus on individual performance that may range from $0.00 (if benchmarks are not met) without any fixed upper limit.