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Humana Call Center Jobs in Nevada (NOW HIRING)

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Humana Call Center information

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$11

$18

$25

How much do humana call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for humana call center in Nevada is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.57 per hour, depending on experience, location, and employer.

What is a Humana Call Center representative?

A Humana Call Center job involves assisting customers with their healthcare-related inquiries, including insurance plans, benefits, claims, and billing. Representatives handle incoming calls, provide information, resolve issues, and ensure customer satisfaction. Strong communication skills, problem-solving abilities, and knowledge of Humana’s services are essential. Training is provided to help employees support members effectively.

What does a Humana Call Center representative do?

A typical day for a Humana Call Center representative involves handling incoming and outgoing calls, assisting members with questions about their health plans, benefits, and claims, and documenting interactions in internal systems. You may work both independently and as part of a team, collaborating with other departments to resolve member issues. The role often requires managing a steady volume of calls, following up with customers, and staying up-to-date on policy changes. Regular training and team meetings help ensure representatives are knowledgeable and supported. This dynamic environment provides the opportunity to build strong communication skills and gain valuable experience in the healthcare industry.

What skills and qualifications are needed to thrive as a Humana Call Center representative?

To thrive as a Humana Call Center representative, you need strong customer service skills, effective communication abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer applications is typically required, and healthcare or insurance certification can be beneficial. Patience, active listening, and problem-solving are vital soft skills to excel in this role. These skills are important because they ensure accurate information delivery, client satisfaction, and efficient issue resolution in a fast-paced environment.

Infographic showing various Humana Call Center job openings in Nevada as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,939 per year, or $18.2 per hour.

Physician (MD/DO) Value Based Care - Outpatient Primary Care - Quality and Patient Focused - Work Li

CenterWell and Conviva Senior Primary Care

Henderson, NV • On-site

Other

PTO

Re-posted 19 days ago


Job description

Join a Team That’s Redefining Senior Primary Care:
Humana’s Primary Care Organization is one of the largest and fastest-growing senior-focused, value-based care providers in the country. With over 340 centers across 15 states operating under the CenterWell and Conviva brands, we’re transforming healthcare by putting seniors at the heart of everything we do.

As a Primary Care Physician at CenterWell Senior Primary Care, you’ll be part of a collaborative, multidisciplinary team that includes nurse practitioners, pharmacists, care coaches, behavioral health specialists, and more—all working together to deliver personalized, high-quality care.

We’re not just improving healthcare—we’re improving lives. That includes yours.

Why You’ll Love Working Here

  • Team-Based Care Model: Work alongside a dedicated care team that supports patients’ physical, emotional, and social wellness.

  • More Time with Patients: See fewer patients per day and spend more time delivering meaningful care.

  • Supportive Culture: We foster a welcoming, inclusive environment where teamwork and growth are prioritized.

  • Work-Life Balance: Enjoy generous PTO, minimal call responsibilities, and CME time.

Your Role & Responsibilities

  • Provide comprehensive care to seniors in accordance with clinical standards.

  • Collaborate daily with your care team to ensure coordinated, high-quality care.

  • Manage referrals, hospital/SNF coordination, DME, and home health services.

  • Participate in daily huddles. CAs tend to lead the huddles

  • Document care accurately and efficiently with support from quality-based coders.

  • Participate in on-call rotation and support growth initiatives at your center.

  • Ensure compliance with all licensing and accreditation requirements.

  • Spend 100% of your time clinically focused on direct patient care, inclusive of patient facing time and general administrative time (charting, meetings, etc.) as it relates to direct patient care.


Use your skills to make an impact

Required:

  • Graduate of accredited MD or DO program from an accredited university

  • Board Certification or Eligible to become certified (ABMS or AOA) in Family Medicine, Internal Medicine or Geriatric Medicine

  • Current and unrestricted medical license or willing to obtain a medical license in state of practice; eligible and willing to obtain licenses in other states in the region of assignment, as required  

  • Excellent verbal and written communication skills

  • Demonstrate a high level of skill with interpersonal relationships and communications with colleagues/patients

  • Fully engaged in the concept of “Integrated team-based care” model

  • Willingness and ability to learn/adapt to practice in a value-based care setting

  • Superior patient/customer service

  • Basic computer skills, including email and EMR

  • This role is considered patient facing and is a part of our Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Preferred:

  • Active and unrestricted DEA license

  • Medicare Provider Number

  • Medicaid Provider Number

  • Minimum of two to five years directly applicable experience preferred

  • Experience managing Medicare Advantage panel of patients with understanding of Best Practice in coordinated care environment in a value-based relationship environment

  • Knowledge of Medicare guidelines and coverage

  • Knowledge of HEDIS quality indicators

Working Hours

Monday-Friday, no nights,weekends or holidays