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Human Services Manager Jobs in Florida (NOW HIRING)

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Human Services Manager information

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$37.4K

$75.6K

$115.5K

How much do human services manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for human services manager in Florida is $75,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $88,600.00 per year, depending on experience, location, and employer.

What is a human services manager?

Human Services Managers are professionals who oversee programs and organizations that provide social services to individuals and communities. They are responsible for planning, directing, and coordinating activities in agencies that offer support such as mental health counseling, housing, child welfare, and community assistance. Their duties include managing staff, ensuring compliance with regulations, evaluating program effectiveness, and securing funding. Human Services Managers play a vital role in helping people access resources and improve their quality of life.

What does a human services manager do?

The responsibilities of a human services manager include overseeing operations at a human services agency. In this career, your job duties may consist of managing resources for your agency or service center, ensuring that the social workers and support staff are meeting client needs, and establishing practices and procedures for assessing each case and providing the necessary assistance and social work services. Your job also involves creating and maintaining a budget and ensuring that the agency follows all regulations governing human services agencies.

What are the key skills and qualifications needed to thrive as a human services manager, and why are they important?

To thrive as a Human Services Manager, you need expertise in social services, program management, and a relevant degree such as social work, public administration, or a related field. Familiarity with case management software, data reporting systems, and often state licensure or certification is typically required. Strong leadership, conflict resolution, and interpersonal communication skills help build effective teams and support clients. These competencies are crucial for ensuring efficient service delivery, compliance, and positive outcomes for both clients and staff.

What are some common challenges faced by human services managers in overseeing multidisciplinary teams?

Human Services Managers often lead teams composed of social workers, counselors, and support staff, each bringing unique perspectives and priorities. A common challenge is ensuring effective communication and collaboration among diverse professionals, especially when managing complex client cases. Balancing administrative duties with the need to provide support and supervision to staff can also be demanding. Managers must foster a positive team culture while navigating limited resources and high caseloads, making adaptability and strong leadership essential.

What is the difference between Human Services Manager vs Social Services Coordinator?

AspectHuman Services ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; often requires experience in managementBachelor's degree in social work, psychology, or related field; some roles may require certification
Work EnvironmentAdministrative offices, community agencies, healthcare facilitiesCommunity settings, client homes, agencies
Employer & Industry UsageNonprofits, government agencies, healthcare organizationsSocial service agencies, community programs, nonprofits
Common Search & ComparisonOften compared due to overlapping responsibilities in managing social programsFocuses more on direct client interaction and program coordination

The main difference is that Human Services Managers oversee and coordinate social service programs at an administrative level, while Social Services Coordinators focus more on direct client services and program implementation. Both roles require similar educational backgrounds but differ in scope and responsibilities.

What degree do you need to be a human services manager?

A human services manager typically needs a bachelor's degree in social work, psychology, sociology, or a related field. Many employers prefer candidates with a master's degree in social work (MSW) or a related advanced degree, along with relevant experience and strong leadership skills.
More about Human Services Manager jobs

What are the most commonly searched types of Human Services jobs in Florida?

The most popular types of Human Services jobs in Florida are:

What cities in Florida are hiring for Human Services Manager jobs?

Cities in Florida with the most Human Services Manager job openings:

Human Services Manager jobs near you
Infographic showing various Human Services Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $75,558 per year, or $36.3 per hour.

Human Services Eligibility Case Manager 1

Pinellas County Government

Saint Petersburg, FL

Full-time

Retirement

Posted 5 days ago

Pinellas County rating

7.9

Company rating: 7.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

416th of 851 rated public administrative organizations

Job description

Human Services Eligibility Case Manager (Human Services Case Manager 1)

Location: 647 1st Ave N, St. Petersburg, FL 33701.

Schedule: Monday - Friday; 8:00 a.m. - 5:00 p.m. Hybrid schedule including office, outposts, and some remote work.

We have a great opportunity for an experienced case manager who thrives in a fast-paced environment!

Pinellas County Human Services is committed to helping our community thrive. We connect residents to essential resources-including healthcare, housing support, financial assistance, and more-to promote stability and self-sufficiency. Our goal is to set the standard for public service through compassionate, respectful, and high-quality support.

Within our Community Connections Division, we partner with the Florida Department of Health to deliver the Pinellas County Health Program, providing prevention-focused healthcare, mental health and substance use services, specialty care referrals, and case management for eligible residents.

Our Case Managers work in various outposts throughout the county to increase accessibility to our services. Employees in this class exercise considerable independent judgement in obtaining health and social services for clients. A high degree of public contact is exercised, requiring professionalism, tact and poise.This position requires an ability to relate professionally to a wide range of diverse residents applying for public assistance.

Why Join Us?

  • Meaningful work that directly supports your community
  • Opportunities to grow and develop your career
  • Supportive, mission-driven team environment
  • Variety in your day with both office and field work
  • Competitive benefits and stability in public service


What Will You Do?

  • Screen and interview applicants in person and over the phone, and responds to questions regarding availability of, and eligibility for benefits.
  • Process applications to determine eligibility for medical assistance, advises applicants of needed documentation, and refers ineligible applicants to alternate community resources for assistance.
  • Provide information and referral services to clients.
  • Work with community partners and other agencies to assist clients in accessing services and programs.
  • Answer phone calls from the general public to provide information and resources.
  • Maintains an active caseload for eligibility and short-term case management.
  • Enters accurate and timely notes, and scans documentation and forms in appropriate databases.
  • Applies policies and procedures of the department's eligibility determination process.
  • Perform data entry and record keeping.
  • Prepare and prints medical ID cards and issues to clients.
  • Attend meetings and trainings.
  • Perform other related job duties as assigned.

What Do You Need?

Experience: Technical and professional experience in social/human services case management or related field.

Degree: Social Work, Psychology, Sociology, or a related field.

  • 5 years of experience as described above; or
  • Associate's degree and three (3) years of experience as described above; or
  • Bachelor's degree and one (1) year of experience as described above; or
  • Master's or higher-level degree as described above.
  • An equivalent combination of education, training, and/or experience.
  • A valid Florida Driver License, in good standing, will be required to travel to offsite locations and various trainings and meetings.
  • Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
  • Ability and willingness to travel throughout Pinellas County.
  • Participation in the Pinellas County Employee Disaster Preparedness & Response operations.
  • Remote Work Policy:This position requires employees to live within a60-mile radius of Pinellas Countyand maintain the ability to report to the assigned worksite as needed. If you relocate outside the required 60-mile radius, you must receive advance approval from the County Administrator. Failure to meet this requirement may affect your continued eligibility for the position.

Highly Desirable

  • Knowledge of services offered by the County and other local community services agencies.
  • Fluent in any languages other than English, particularly Spanish.
  • Ability to work a flexible schedule when needed.

Our benefits rank among the top in the area!

  • Looking for a strong retirement? We have you covered as members of theFlorida Retirement System (FRS) with investment and pension options.

  • We have deferred compensation programs and wellness centers to name a few perks.Check out these and more!

Want To Learn More?

Please review the full classification description with the Physical/Mental Demands and Working Conditions at the below link.

Human Services Case Manager 1

Employment Type: Full time

What Pinellas County employees say

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