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Human Service Professional Jobs in Washington (NOW HIRING)

Fairfax County, VA

Human Service Worker IV

Fairfax, VA · On-site

$70K - $122K/yr

As a Human Service Worker IV, you will: * Act as an expert for the following public assistance ... Access to professional growth opportunities alongside a collaborative and dedicated team. * A ...

Fairfax County

Human Service Worker IV

Fairfax, VA · Hybrid

$70K - $122K/yr

As a Human Service Worker IV, you will: Act as an expert for the following public assistance ... Access to professional growth opportunities alongside a collaborative and dedicated team. A ...

J29 Inc.

HR Generalist

Millersville, MD · On-site +1

$40K - $50K/yr

This role partners with employees and leadership to ensure effective delivery of HR services ... Professional Human Resources certification required (HRCI or SHRM), such as aPHR, PHR, SHRM-CP, or ...

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Human Service Professional information

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$18

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$39

How much do human service professional jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for human service professional in Washington is $24.02, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Human Service Professional vs Social Worker?

AspectHuman Service ProfessionalSocial Worker
Required CredentialsVaries; often a high school diploma or bachelor's degree in human services or related fieldBachelor's degree in social work (BSW) or higher; licensure may be required
Work EnvironmentCommunity agencies, healthcare settings, schools, non-profitsHospitals, government agencies, private practices, community organizations
Employer & Industry UsageUsed broadly in social services, healthcare, and community support rolesPrimarily in social services, mental health, and healthcare sectors

While both roles focus on supporting individuals and families, Human Service Professionals often have a broader scope with less formal credentials, working in diverse community settings. Social Workers typically require specific degrees and licensure, with a focus on clinical and case management services. Both roles are vital in social services but differ in education requirements and scope of practice.

What are the most commonly searched types of Human Service jobs in Washington?

The most popular types of Human Service jobs in Washington are:

Human Service Professional jobs near you
Infographic showing various Human Service Professional job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $49,954 per year, or $24 per hour.

Human Service Worker IV

Fairfax County, VA

Fairfax, VA • On-site

$70K - $122K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 7 days ago

Fairfax County rating

8.1

Company rating: 8.1 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

344th of 848 rated public administrative organizations

Job description

Salary : $70,149.87 - $122,762.22 Annually
Location : SOUTH COUNTY CENTER, 8350 RICHMOND HIGHWAY, ALEXANDRIA (LN29), VA
Job Type: FT Salary W BN
Job Number: 26-01260
Department: Family Services
Opening Date: 08/15/2026
Closing Date: 8/28/2026 11:59 PM Eastern
Pay Grade: S24
Posting Type: Open to General Public
Job Announcement
Are you passionate about making a meaningful impact in your community? At the Department of Family Services (DFS), we are committed to improving the well-being of Fairfax County residents by working together to protect, empower, and guide individuals and families toward self-sufficiency. We're searching for a dedicated Human Service Worker IV to join the Public Assistance & Employment Services Division, and lead caseworkers in delivering essential public assistance services. If you're ready to turn your expertise, leadership skills, and passion into action, this opportunity is for you!
What You'll Do:
As a Human Service Worker IV, you will:
  • Act as an expert for the following public assistance programs SNAP, Medicaid, and TANF along with the Virginia Case Management system;
  • Supervise a team of caseworkers conducting initial eligibility determinations for the following public assistance programs TANF, SNAP, and Medicaid.
  • Provide training in SNAP, Medicaid, TANF, and case management to meet the demands of daily deadlines.
  • Collaborate with the management team to ensure services are delivered effectively and consistently across our branch offices.
  • Lead staff allocation efforts to meet high-demand times and balance workloads.
  • Identify and address gaps in service delivery to enhance operations and maximize impact.
  • Develop and implement policies, procedures, and best practices to maintain full compliance with federal, state, and local regulations for TANF, SNAP, and Medicaid.
  • Review cases regularly to ensure that eligibility determinations are accurate and timely.
  • Analyze complex data, generate actionable insights, and create detailed reports to monitor program performance.
  • Leverage technology to streamline operations and ensure accurate documentation while consistently applying policies to assist those in need.
  • Conduct individual conference to provide coaching and performance-based feedback.
  • Conduct team meetings to provide division, policy, and procedural updates along with mini training sessions to support continued growth.
Why Join Us?
In PAES, we don't just offer jobs-we offer careers with purpose. You'll have:
  • The opportunity to make a tangible difference in the lives of community members.
  • A hybrid telework schedule option (after just 30 days of employment).
  • Access to professional growth opportunities alongside a collaborative and dedicated team.
  • A workplace culture that supports diversity, equity, and inclusion, where you can thrive in making an impact.

Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
  • As a member of the management team, collaborates with other supervisors and managers to ensure that staff, the community, and other human service providers work together to provide a holistic program of services;
  • Provides day-to-day guidance, direction, and mentoring to a group of professional staff on case related issues, policies and procedures, agency initiatives, and professional development;
  • Plans caseloads, assigns cases and reviews case records;
  • Ensures all program timeframes and performance outcomes are met;
  • Communicates performance expectations and monitors performance and accomplishments of staff and overall unit against the goals and objectives of the program;
  • Regularly conducts individual conferences with staff to discuss specific case problems and monitors casework progress;
  • Identifies crisis situations and provides crisis intervention as needed to address difficult or dangerous situations;
  • Interviews job applicants and makes recommendations for hiring;
  • Prepares and conducts formal and informal performance evaluations in a timely manner;
  • Handles performance and discipline issues in a timely manner and in accordance with County personnel policy;
  • Plans for and facilitates the professional growth of staff;
  • Interprets, applies, and explains complex federal, state and County policies to applicants, service providers, the general public and other interested parties;
  • Participates in inter and intra agency multidisciplinary work groups and teams;
  • Makes public presentations on programs and services;
  • Monitors and assures efficient, effective coordination of services provided to clients, identifies service delivery gaps and takes action to improve operations;
  • Evaluates the effectiveness of policies, procedures, and best practices to ensure compliance with federal, state and local regulations;
  • Prepares or oversees and presents narrative and statistical reports documenting the work of the unit and/or in relation to case activity.

Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
  • Thorough knowledge of complex federal, state and local laws governing public assistance and welfare reform;
  • Knowledge of basic human behavior and social problems;
  • Knowledge of social, economic, health and cultural factors which can serve as barriers to employment;
  • Ability to communicate effectively, both orally and in writing;
  • Ability to make mathematical computations;
  • Ability to schedule, organize, and manage workload of self and others sufficient to meet deadlines;
  • Ability to read, interpret and apply program policies and procedures;
  • Ability to use automated technology to conduct research, to establish and maintain case records, and to produce correspondence and reports;
  • Ability to interpret and analyze data;
  • Ability to handle multiple deadlines, high volume of client contact, high caseloads, and competing priorities;
  • Ability to establish and maintain effective working relationships with clients, co-workers, other human service providers and the general public;
  • Ability to work well with clients and coworkers from various socio-economic and cultural backgrounds;
  • Ability to maintain professional ethics related to confidentiality of client information;
  • Ability to work in a team environment;
  • Ability to work effectively with people under stress;
  • Ability to provide excellent customer service;
  • Ability to identify clients in crisis and intervene to stabilize the situation;
  • Ability to identify client issues requiring referral to other human service providers (e.g., substance abuse, spousal abuse);
  • Ability to supervise the work of others effectively;
  • Ability to provide ongoing, timely, and constructive feedback to staff regarding case work;
  • Ability to develop, train, mentor, and motivate staff;
  • Ability to review cases for consistency, best practice, timeliness, accuracy and appropriateness of action;
  • Ability to accept changes in work assignments and environment;
  • Ability to recognize and implement best proactive approaches to service delivery;
  • Ability to make public presentations.

Employment Standards
MINIMUM QUALIFICATIONS:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree plus four years of professional human services or related work experience.
Contingent upon the area of assignment, some positions within this class may require specific certification(s) prior to employment and/or the ability to acquire necessary certification(s) within a specified time period following employment. The certifications are identified in the position description and employment advertisement.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and child protective services check to the satisfaction of the employer.
PREFERRED QUALIFICATIONS:
  • Experience working with Public Assistance Programs such as Medicaid, SNAP, and TANF and demonstrated ability to interpret, understand, and effectively apply complex policies, regulations, and procedures with precision and confidence.
  • Experience determining eligibility for public assistance programs.
  • Experience with the initial application or Intake process for public assistance programs.
  • Supervisory experience guiding professional staff, providing constructive feedback, coaching for professional growth, and coordinating team workloads to meet deadlines and organizational goals.
  • Experience utilizing Human Services Case Management systems and Proficiency with Virginia Department of Social Services' computer systems and programs such as VaCMS, SPIDER, and MMIS.
  • Proven ability to train new employees as needed in TANF, SNAP, and Medicaid;
  • Exceptional oral and written communication skills, with the ability to convey information clearly, concisely, and professionally to diverse audiences.
  • Proven ability to excel under pressure, managing competing priorities with a calm and focused approach.
  • Strong interpersonal skills to establish and maintain collaborative, professional relationships with colleagues, stakeholders, clients, and community partners.
  • Advanced proficiency and experience in analyzing data, generating insights, and using data to make informed decisions that drive operational efficiency and results.
  • Proficiency with Microsoft Office tools.
  • Formal policy training in the following public assistance programs: TANF, Medicaid, and SNAP

PHYSICAL REQUIREMENTS:
Sufficiently mobile to attend meetings throughout the area and visit DFS offices as needed. Ability to communicate clearly and concisely, both orally and in writing. Ability to use automated technology. Ability to function well under extreme pressure. Ability to work independently and as part of a team. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include exercise.
Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including ) We encourage candidates who are bilingual in English and another language to apply for this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. EEO/AA/TTY.
#LI-JY1
Merit Positions
Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:
  • Medical/Vision/Dental Insurance Coverage
  • Group Term Life Insurance
  • Long Term Disability
  • LiveWell Program
  • Flexible Spending Programs
  • Paid Leave (annual, sick, parental, volunteer activity, and more!)
  • Paid Holidays
  • Deferred Compensation
  • Employee Assistance Program
  • Employees' Child Care Center
  • Continuous Learning Opportunities
Please click for a summary of our benefits.
NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program:
For additional details please visit the
Non-Merit Positions
  1. Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.
    • Medical/Vision/Dental Insurance Coverage
    • Flexible Spending Program
    • Deferred Compensation
  2. Temporary: scheduled to work a maximum of 900 hours in a calendar year.
    • No benefits

01
What is the highest level of education that you have completed?
  • Less than 12th grade
  • High school diploma or GED
  • Some college
  • Associate's degree
  • Bachelor's degree
  • Master's degree
  • Doctorate degree

02
If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.
  • Less than 45 quarter hours
  • 45 to less than 90 quarter hours
  • 90 to less than 135 quarter hours
  • 135 to less than 180 quarter hours
  • 180 or more quarter hours
  • Less than 30 semester hours
  • 30 to less than 60 semester hours
  • 60 to less than 90 semester hours
  • 90 to less than 120 semester hours
  • 120 or more semester hours
  • Not applicable

03
Please indicate your area(s) of study or major(s)/minor(s) towards a degree. Check all that apply.
  • Human services
  • Social work
  • Psychology
  • Counseling
  • Other (related field)
  • Other (non-related field)
  • Not Applicable

04
If you answered "Other (related field)" or "Other (non-related field)" for the previous question

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