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Payroll & Human Resources Specialist - Margaritaville Fort Myers Beach Resort
Fins up! Margaritaville Resort Fort Myers Beach is seeking applications from seasoned professionals for the exciting role of HR Generalist.
Nestled in the heart of Southwest Florida's vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.
At Margaritaville Beach Resort Fort Myers Beach, we are not a traditional Human Resources department. We are a people-first team that believes in partnership, support, hospitality, and creating an outstanding experience for both our guests and team members.
We are seeking a highly organized, forward-thinking, and detail-oriented Payroll & Human Resources Specialist to join our team. This critical role serves as a key support partner in payroll processing, HR administration, UKG systems management, onboarding, compliance, and team member engagement initiatives.
This position is ideal for someone who thrives in a fast-paced hospitality environment, takes initiative, embraces change, and enjoys building relationships while maintaining the highest level of professionalism and confidentiality.
Key Responsibilities
Payroll & Workforce Management
• Responsible for all pre-payroll processing utilizing UKG Workforce Management (WFM).
• Review, audit, and process timekeeping records for accuracy and compliance.
• Review and approve daily tips through Toast POS and import tip data into UKG.
• Partner with department leaders to ensure proper approvals, corrections, and payroll accuracy.
• Assist with payroll audits, reporting, and troubleshooting payroll-related concerns.
UKG Administration & Systems Support
• Assist with implementation and administration of UKG HR solutions and modules.
• Serve as a resource and subject matter expert for UKG Pro and Workforce Management systems.
• Assist with developing training materials, user guides, and process documentation.
• Support managers and team members with UKG navigation, troubleshooting, and best practices.
• Partner with leadership on continuous improvement of HR systems and processes.
Human Resources Administration
• Coordinate and administer performance evaluations and tracking processes.
• Assist with onboarding, orientation, benefits administration, and employee documentation.
• Support HR communications, team member events, recognition programs, and community partnerships.
• Maintain employee files and HR records with strict confidentiality and accuracy.
• Assist with policy administration and serve as a trusted resource regarding company policies and procedures.
Recruiting & Onboarding Support
• Serve as backup support for Talent Acquisition functions including:
• Offer letters
• Background screenings
• Motor vehicle record checks (MVRs)
• I-9 processing
• E-Verify processing
• Assist with onboarding coordination and new hire experiences.
What We Are Looking For
We are looking for someone who:
• Takes initiative and anticipates needs before being asked.
• Demonstrates professionalism, warmth, and a welcoming presence.
• Thrives in a collaborative, ever-changing environment.
• Possesses exceptional attention to detail and organizational skills.
• Understands that confidentiality and accuracy are non-negotiable.
• Leads with kindness, partnership, accountability, and hospitality.
• Enjoys being a trusted support resource for both leaders and team members.
Qualifications
• Bachelor's degree in Human Resources, Business Administration, or related experience preferred.
• SHRM-CP certification or equivalent experience preferred but not required.
• Minimum of 3-5 years of Payroll/HR Generalist experience within a hospitality environment.
• Previous experience with UKG Pro and UKG Workforce Management required.
• Experience with Toast POS systems strongly preferred.
• Deep understanding of Florida labor laws and employment regulations.
• Excellent documentation and recordkeeping skills.
• Strong problem-solving, critical thinking, and decision-making abilities.
• Ability to multitask and adapt within a fast-paced environment.
• Superior verbal and written communication skills.
• Bilingual candidates are encouraged to apply.
About TPI Hospitality
TPI Hospitality is an established and growing hospitality company with a people-first culture built on partnership, empowerment, and opportunity.

• A culture of empowerment that creates success for yourself and those around you
• Multiple exciting hotel and restaurant projects currently underway
• Over 30 hotels and restaurants located throughout Minnesota and Florida.
• Opportunities for career advancement and internal growth
• Twelve-time Best Places to Work nominee by the Business Journal.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.