Human Resource Development Associate Jobs in Quebec

HR Generalist, Talent & Employee Relations 

---

Get to Know SwiftConnect

At SwiftConnect, we are the trailblazers in the realm of connected access enablement. Our passion lies in crafting seamless and elegant interactions for our customers, ensuring their users digital pass is always at fingertips - be it on their phone, watch, or anywhere it needs to be. We specialize in powering the next generation of connected access experiences, serving the needs of commercial real estate owners and enterprises spanning various leading industries.

Our cutting-edge platform seamlessly integrates with existing mobile platforms, credential technologies, and business systems delivering authorized access to everything, everywhere, all through a centralized access management system.

At the heart of our mission is the desire to connect people with the right place at the right time. Behind our cutting-edge solutions, you'll find a tech-savvy team relentlessly driven by the company's mission. We're problem-solvers with unshakable grit and an entrepreneurial mindset that keeps us ahead of the curve. When you step into the world of SwiftConnect, you're not just applying for a job; you're seizing the opportunity to redefine the future by helping people navigate their world better.

The Perfect Match

The HR Generalist, Talent and Employee Relations owns the full recruitment cycle for SwiftConnect and provides hands-on support across employee relations matters, including performance management documentation, workplace investigations, and coordination with outside counsel. This role partners closely with the VP of HR and HRBP, and plays a key part in supporting our team through a major acquisition and global growth, including direct support to newly acquired employees. You are a self starter who can independently manage a full recruitment pipeline while also bringing sound judgment and discretion to sensitive employee matters.

Your Impact

Talent Acquisition

• Own the full recruitment cycle end to end, from intake with hiring managers through offer negotiation and close

• Build and manage sourcing strategy for open roles, including passive sourcing where needed

• Design and coordinate interview processes, including structured interview guides and debrief facilitation

• Manage the candidate experience from first contact through onboarding handoff

• Prepare offer letters and support compensation discussions in partnership with the VP of HR

• Maintain ATS records and report on recruitment metrics such as time to fill, pipeline health, and source effectiveness

Employee Relations:

• Support the VP of HR and HRBP in facilitating performance enablement initiatives, including performance plan documentation, goal setting, and tracking milestone progress

• Partner with managers on initial intake and guidance for workplace matters, ensuring consistent and fair application of company policies

• Coach and empower managers on effective communication, continuous feedback, and performance alignment

• Promote a fair, compliant, and inclusive work environment by assisting leadership with objective issue resolution and employee guidance 

• Support HR leadership on sensitive workplace matters, maintaining high confidentiality and aligning solutions with company policies and local labor laws 

• Maintain accurate, confidential employee relations case files

• Assess workplace scenarios thoughtfully, escalating complex or high-risk matters to HR leadership with clear context and recommended next steps

• Support the growing talent pool as the company expands globally, including recruitment and employee onboarding.

• Identify workplace trends and feedback to help HR leadership proactively enhance employee engagement, retention, and team health 

Interim Coverage

• Provide backup coverage for day to day HR operations, including onboarding logistics, benefits enrollment support, and HRIS updates

General HR Support:

• Participate as a secondary point of contact for employee HR inquiries

• Support compliance efforts by flagging concerns related to employment laws and internal policies

• Contribute to HR reporting and administrative tasks 

• Provide input on policy development, particularly where it intersects with recruitment or employee relations

• Support employee engagement initiatives, such as contributing ideas or helping execute events

• Contribute to other HR projects and initiatives as the team expands globally

The Winning Formula 

• 4 to 6 years of experience in an HR generalist, recruiter, or employee relations role, ideally including full cycle recruitment ownership

• Bachelor's degree in Human Resources Management or equivalent certifications

• Demonstrated experience drafting sensitive HR documentation such as PIPs or investigation notes

• Strong judgment and discretion when handling confidential employee matters and privileged legal correspondence

• Excellent organizational and communication skills

• Familiarity with HRIS and ATS systems

• Ability to work independently and manage competing priorities in a fast paced environment

• Experience supporting global or multi country teams is an asset

• Familiar with systems such as Google Drive, Slack, Zoom 

• Bilingualism (French & English) is a must 

Benefits

• Vacation Days: 4 weeks + 1 week when the office is closed during the holidays (discretionary)

• Sick/Personal Days: Flexible

• 100% remote or hybrid: you choose (our office is located in Downtown Montreal)

• Group Insurance (Canada Life): As of first day

• Employee Assistance Program: As of first day

• Telemedicine (Dialogue): As of first day

• Group RRSP (Desjardins): As of first day - with employer contribution in a DPSP (matching up to 4% of base salary)

• Borrowed IT Material: Laptop (this will be sent to you prior to your first day)

• WFH Allowance: one-time allowance of $500 CAD for material to help upgrade your home office

• Telecom Allowance: 50$/month for phone and internet (deposited directly into your pay)

• Employee Stock Options

Why Join Us

• Join a CRE-Tech pioneer that leads the connected access enablement industry

• Work with state-of-the-art technology that shapes the future of connected access experiences

• Play a crucial role within the HR team and have a direct impact on how people interact with spaces and places

• Chart your career growth path with us as our company expands, creating potential advancement opportunities

• Immerse yourself in an environment that fosters creativity, encourages fresh ideas, and celebrates innovation

• Receive a competitive salary and benefits package to recognize your contributions

Join us and become part of a team that doesn't just meet expectations; we exceed them. Elevate your career, make a meaningful impact, and celebrate your contributions.

************************************************

Generaliste Ressources Humaines, Acquisition de talents et relations avec les employes

---

Decouvrez SwiftConnect

Chez SwiftConnect, nous sommes des pionniers dans le domaine de la facilitation de l'acces connecte. Notre passion reside dans la creation d'interactions fluides et elegantes pour nos clients, garantissant que le laissez-passer numerique de leurs utilisateurs est toujours a portee de main, que ce soit sur leur telephone, leur montre, ou n'importe ou il doit etre. Nous nous specialisons dans l'alimentation de la prochaine generation d'experiences d'acces connecte, repondant aux besoins des proprietaires immobiliers commerciaux et des entreprises dans diverses industries de premier plan.

Notre plateforme de pointe s'integre de maniere transparente aux plates-formes mobiles existantes, aux technologies de credentialing et aux systemes commerciaux, offrant un acces autorise a tout, partout, le tout grace a un systeme centralise de gestion des acces.

Au cur de notre mission se trouve le desir de connecter les personnes au bon endroit au bon moment. Derriere nos solutions de pointe, vous trouverez une equipe technophile animee par la mission de l'entreprise. Nous sommes des resolveurs de problemes avec une determination inebranlable et un etat d'esprit entrepreneurial qui nous maintient en avance sur la courbe. Lorsque vous entrez dans le monde de SwiftConnect, vous ne postulez pas seulement pour un emploi; vous saisissez l'opportunite de redefinir l'avenir en aidant les gens a mieux naviguer dans leur monde.

La Combinaison Parfaite

Le/La generaliste RH, Acquisition de talents et Relations avec les employes assume l'ensemble du cycle de recrutement pour SwiftConnect et offre un soutien concret dans les dossiers de relations avec les employes, notamment la documentation liee a la gestion du rendement, les enquetes en milieu de travail et la coordination avec les avocats externes. Cette personne collabore etroitement avec la vice-presidente des RH et la ou le partenaire d'affaires RH, et joue un role cle dans l'accompagnement de notre equipe pendant une acquisition majeure et une croissance a l'echelle mondiale, y compris le soutien direct aux employes nouvellement acquis. Vous etes une personne autonome, capable de gerer de facon independante un cycle complet de recrutement tout en faisant preuve de jugement et de discretion dans les dossiers sensibles touchant les employes.

Votre Impact

Acquisition de talents

• Assumer l'ensemble du cycle de recrutement, de la rencontre initiale avec les gestionnaires d'embauche jusqu'a la negociation et la conclusion de l'offre

• Elaborer et gerer la strategie de sourcing pour les postes ouverts, y compris le sourcing passif au besoin

• Concevoir et coordonner les processus d'entrevue, y compris les guides d'entrevue structures et l'animation des rencontres de bilan

• Gerer l'experience candidat, du premier contact jusqu'au transfert vers l'integration

• Preparer les lettres d'offre et appuyer les discussions salariales en collaboration avec la vice-presidente des RH

• Tenir a jour les dossiers dans le systeme de suivi des candidatures (ATS) et produire des rapports sur les indicateurs de recrutement, tels que le delai de dotation, la sante du bassin de candidatures et l'efficacite des sources

Relations avec les employes

• Appuyer la vice-presidente des RH et la ou le partenaire d'affaires RH dans l'animation des initiatives liees a l'amelioration du rendement, y compris la documentation des plans de rendement, l'etablissement d'objectifs et le suivi des etapes cles

• Collaborer avec les gestionnaires des la prise en charge initiale et les conseiller dans les dossiers lies au milieu de travail, en veillant a une application uniforme et equitable des politiques de l'entreprise

• Accompagner et outiller les gestionnaires en matiere de communication efficace, de retroaction continue et d'alignement du rendement

• Favoriser un milieu de travail equitable, conforme et inclusif en soutenant la direction dans le reglement objectif des enjeux et l'accompagnement des employes

• Soutenir la direction des RH dans les dossiers sensibles en milieu de travail, en maintenant un haut niveau de confidentialite et en assurant l'harmonisation des solutions avec les politiques de l'entreprise et les lois du travail locales

• Tenir a jour des dossiers precis et confidentiels sur les relations avec les employes

• Analyser les situations en milieu de travail avec discernement et transmettre les dossiers complexes ou a risque eleve a la direction des RH, en fournissant un contexte clair et des recommandations

• Soutenir la croissance du bassin de talents a mesure que l'entreprise se developpe a l'echelle mondiale, y compris le recrutement et l'integration des employes

• Reperer les tendances et les commentaires en milieu de travail afin d'aider la direction des RH a ameliorer de facon proactive l'engagement, la retention et la sante des equipes

Couverture interimaire

• Assurer une couverture de releve pour les operations RH quotidiennes, y compris la logistique d'integration, le soutien a l'inscription aux avantages sociaux et les mises a jour du systeme d'information RH (SIRH)

Soutien RH general

• Agir comme point de contact secondaire pour les demandes RH des employes

• Appuyer les efforts de conformite en signalant les enjeux lies aux lois sur l'emploi et aux politiques internes

• Contribuer aux rapports RH et aux taches administratives

• Fournir des recommandations sur l'elaboration de politiques, notamment lorsqu'elles touchent le recrutement ou les relations avec les employes

• Appuyer les initiatives d'engagement des employes, par exemple en proposant des idees ou en participant a l'organisation d'evenements

• Contribuer a d'autres projets et initiatives RH a mesure que l'equipe se developpe a l'echelle mondiale

La Formule Gagnante

• De 4 a 6 ans d'experience dans un role de generaliste RH, de recruteur(-euse) ou de relations avec les employes, idealement incluant la gestion complete du cycle de recrutement

• Baccalaureat en gestion des ressources humaines ou certifications equivalentes

• Experience demontree dans la redaction de documentation RH sensible, telle que des PAR ou d...