Human Computer Interaction Intern Jobs in Reno, NV

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Responsibilities:

• Performs research and analysis and provides recommendations to enhance benefit program effectiveness.
• Creates and implements Wellness programs and initiatives to engage Team Members in healthy choices and effective benefit utilization management.
• Acts as liaison with various insurance carriers/brokers and fosters effective relationships with client representatives. Reviews contracts, determines cost effectiveness, and makes recommendations on plan design for company-sponsored group benefit programs. Maintains benefit related vendor and contract files.
• Coordinates with the Risk team to coordinate any leave or injury status report, including return to work initiatives.
• Oversees the administration of 401k plan.
• In addition to the Benefits staff, serves as a contact for Atlantis Casino Resort Spa and Monarch Casino Black Hawk Team Members regarding group health plan enrollments and answers questions related to health plan benefits. Strives to ensure team member understanding of benefit programs by regularly communicating with team members/dependents as situations arise.
• Responsible for return to work initiatives for Team Members on FMLA and LOA. Provides recommendations and guidance to management on return to work strategies. Approves LOA cases.
• Coordinates annual open enrollment meetings and processes. Plans and organizes semi-annual Wellness Events.
• Oversees operational and transactional tasks required to administer employee benefits and COBRA enrollment, including claims resolution, monthly vendor billing, preparing invoices for payment, and processing all status and enrollment changes using vendor websites and internal database systems. Resolves invoice and billing discrepancies with vendor representatives.
• Prepares and maintains monthly Team Member eligibility reports, status changes and terminations.
• Oversees the Leave of Absence administrative function.
• Leads administration for the benefits platform.Provides back-up support to the Human Resources functions, including ADAAA compliance.
• Performs other incidental and related duties as required and assigned.
• Ensures compliance with ERISA, ACA, HIPPA, COBRA and other state and federal regulations
• Other duties as assigned.

TECHNICAL/PROFESSIONAL KNOWLEDGE (Knowledge/Skills, Education, and Experience)

• Ability to establish and maintain effective relationships with Department Managers, Team Members, and the general public
• Knowledge of the principles and practices of Benefits Administration and Human Resource functions
• Ability to present facts and recommendations effectively in oral and written form
• Must be computer proficient, with strong knowledge of MS Office products. and HRIS administration
• Workday experience and knowledge preferred
• Demonstrates original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work and creating efficiencies
• Develops innovative approaches and ideas. Presents ideas and information in a manner that gets others' attention
• Displays willingness to make decisions. Exhibits sound and reasonable judgment. Supports and explains reasoning for decisions. Includes appropriate people in decision-making process (specifically HR Department and Payroll Management). Makes timely decisions
• Minimum of 5 years’ experience in Human Resources & Benefits Administration function
• Minimum of 2 years supervisory experience
• Bilingual in English/Spanish helpful

DESIRED COMPETENCIES

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with ethical integrity; Upholds organizational values.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

WORK ENVIRONMENT

• The incumbent in this position works on-site at the casino and interfaces with external/internal customers, Team Members, and vendors on a regular basis. The position’s work schedule varies and may include Saturday/Sunday and evening work depending on the needs of the operation.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.