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Hrsd Jobs in Texas (NOW HIRING)

Servicenow HRSD ADMIN

Austin, TX · On-site

$55 - $58/hr

ServiceNow HRSD Admin Location: Austin, Texas Onsite Only Rate: $55-$58/hr Role Summary Support the HR Business team in day-to-day HR Service Delivery (HRSD) operations and improvements. Act as the ...

ServiceNow Application Developer

Austin, TX · On-site

$53.50 - $73.50/hr

The role focuses on developing applications for the HRSD module and integrating REST services. Responsibilities : • Highly skilled ServiceNow application developer who has worked on HRSD as well as ...

Work you'll do As a ServiceNow HRSD Senior Consultant you will be responsible for: * Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design, build, test ...

Work you'll do As a ServiceNow HRSD Senior Consultant you will be responsible for: * Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design, build, test ...

Work you'll do As a ServiceNow HRSD Senior Consultant you will be responsible for: * Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design, build, test ...

ServiceNow Developer

Dallas, TX · On-site

$120K - $130K/yr

The ideal candidate will have at least 5 years of relevant experience and hold certifications in Certified Application Developer (CAD) and CSM, HRSD, ITAM, or ITSM implementation. This role requires ...

Responsibilities : • Strong Project Management experience • Minimum 4 to 5 yrs of ServiceNow implementation experience • Should be well versed with HRSD & ITSM modules • Past Apple experience ...

... ITOM, ITAM, HRSD, SecOps, GRC, and CSM. • Design and implement governance models, KPIs, and process improvement frameworks. • Facilitate client workshops to gather requirements, align ...

Sr Software Engineer

Irving, TX

$117K - $155K/yr

Design, develop, and maintain ServiceNow solutions across ITSM and HRSD. * Build custom applications on the ServiceNow Platform using App Studio. * Design and architect ServiceNow integrations using ...

ServiceNow Developer

Austin, TX · On-site

$53.50 - $73.50/hr

Preferred : • Experience in HRSD module of ServiceNow is a plus Company : Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont ...

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Hrsd information

See Texas salary details

$55.4K

$90.7K

$132.8K

How much do hrsd jobs pay per year?

As of Sep 2, 2026, the average yearly pay for hrsd in Texas is $90,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,400.00 and $112,700.00 per year, depending on experience, location, and employer.

What is HRSD?

HRSD jobs refer to positions within Human Resources Service Delivery, a function that manages and optimizes HR processes such as payroll, benefits administration, employee onboarding, and HR support services. Professionals in HRSD ensure efficient delivery of HR services to employees and often use technology to streamline operations. These roles are crucial in maintaining employee satisfaction and compliance with HR policies. HRSD jobs can be found in various industries and typically require strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an HRSD professional?

To thrive as an HRSD professional, you need a solid understanding of HR processes, employee relations, and business operations, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and platforms like ServiceNow HRSD is often required, along with relevant HR certifications such as SHRM or HRCI. Strong interpersonal skills, attention to detail, and the ability to resolve issues efficiently help distinguish top performers in this role. These skills ensure effective HR service delivery, compliance, and a positive employee experience within the organization.

What are some common challenges faced by HRSD professionals, and how can they be addressed?

HRSD (Human Resources Service Delivery) professionals often encounter challenges such as managing high volumes of employee inquiries, navigating complex HR technologies, and ensuring consistency in HR processes across different teams or locations. To address these issues, strong communication skills, a solid understanding of HR systems, and a proactive approach to process improvement are key. Collaborating closely with IT and other HR specialists can also help streamline workflows and enhance the employee experience.

What is the difference between Hrsd vs HR Specialist?

AspectHrsdHR Specialist
Required CredentialsHigh School diploma or equivalent; some roles may require certificationsBachelor's degree in Human Resources or related field; certifications like PHR or SHRM-CP often preferred
Work EnvironmentOffice settings, HR departments, or remoteOffice-based, HR departments, or remote
Employer & Industry UsageCommonly used in healthcare, social services, or government sectorsWidely used across industries including corporate, healthcare, and non-profit

While both Hrsd and HR Specialist roles involve human resources functions, Hrsd positions often focus on entry-level tasks with fewer certifications, whereas HR Specialists typically require a bachelor's degree and relevant certifications. HR Specialists usually handle more complex HR functions, making them more versatile across industries.

What cities in Texas are hiring for Hrsd jobs?

Cities in Texas with the most Hrsd job openings:

Infographic showing various Hrsd job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 3% Part Time, and 10% Contract. Highlights an 67% Physical, 10% Hybrid, and 23% Remote job distribution, with an average salary of $90,678 per year, or $43.6 per hour.

Servicenow HRSD ADMIN

E-Solutions

Austin, TX • On-site

$55 - $58/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

ServiceNow HRSD Admin

Location: Austin, Texas Onsite Only

Rate: $55-$58/hr

Role Summary

Support the HR Business team in day-to-day HR Service Delivery (HRSD) operations and improvements. Act as the primary liaison with the ServiceNow platform team to scope, design, and deliver HRSD features, case workflows, integrations, and enhancements aligned to HR policies and compliance.

Key Responsibilities

HRSD Operations & Business Support

  • Serve as the HRSD subject matter expert (SME) for HR Business stakeholders—translate HR process needs into platform requirements and configurations.
  • Triage, analyze, and resolve HRSD issues (cases, requests, tasks) and coordinate root-cause fixes.
  • Manage and optimize HR case lifecycle: intake, categorization, assignment, SLAs, escalations, and closure.
  • Maintain and improve HR Knowledge Base (articles, lifecycles, feedback loops) to drive case deflection and self-service adoption.
  • Support HR portals/catalogs, service items, and HR workflows to ensure intuitive employee experience.

Platform Liaison & Delivery

  • Partner with the ServiceNow platform team to deliver enhancements: requirement gathering, backlog grooming, solution design, configuration, testing, and release coordination.
  • Write clear functional specs, user stories, acceptance criteria, and test cases; participate in demos and UAT.
  • Validate platform changes against HR policies, security, compliance, and data privacy (PII/PHI) requirements.
  • Coordinate deployments with change management processes; ensure proper documentation, versioning, and rollback plans.

Configuration & Administration (HRSD)

  • Configure and maintain HR services, HR profiles, lifecycle events, HR case/workflow models, COE definitions, and data models.
  • Administer HRSD security: user/role assignments, entitlements, COE scopes, data segmentation, and HR data access controls.
  • Maintain HR catalog items, forms (UI policies, client scripts), and automation (flows, workflows, decision tables).
  • Monitor platform health for HRSD (queue backlogs, SLAs, performance dashboards, integration errors).

Reporting & Insights

  • Build and maintain HRSD dashboards and reports (volumes, SLA attainment, turnaround time, KPIs).
  • Provide insights and recommendations to reduce case volumes, improve resolution time, and enhance employee experience.

Stakeholder Management & Enablement

  • Act as the point of contact for HR service owners and HR operations leads.
  • Conduct knowledge transfer, training, and playbooks for HR agents and super users.
  • Facilitate workshops for process discovery, continuous improvement, and roadmap planning.
Qualifications

Must-have

  • 3–7 years supporting HR processes and systems, with 2+ years hands-on in ServiceNow HRSD (case management, COEs, lifecycle events, HR services, security).
  • Experience translating business needs into ServiceNow configurations, flows/workflows, and catalog/forms.
  • Strong understanding of HR data privacy, access controls, and compliance requirements.
  • Proficiency in backlog management, user stories, UAT, and change/release management.
  • Strong communication and stakeholder management skills across HR, IT, and InfoSec.

Nice-to-have

  • Exposure to integrations with Workday / SAP SuccessFactors / Oracle HCM (via IntegrationHub, MID Server, APIs).
  • Experience with Knowledge Management, Virtual Agent, Employee Center / EC Pro, and document generation (e.g., DocGen).
  • ServiceNow certifications (e.g., CSA, CAD, HRSD-specific certs), ITIL foundation.
  • Familiarity with analytics/dashboards, performance SLAs, and operational metrics.