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Hrsd Jobs in Florida (NOW HIRING)

You will primarily focus on managing and maintaining ServiceNow HRSD and connected applications. You will hold a critical role in supporting CSL's growth and successful utilization of the HRSD module.

ServiceNow Architect

Tampa, FL · On-site

$67.25 - $84.75/hr

ITSM, ITOM, ITBM, GRC, HRSD, HAM/SAM * AIOps and Predictive Intelligence Implementation * Cloud Integrations: AWS / Azure * Agile Project Management & Scrum Leadership * Service Mapping, CMDB, and ...

AI Agent Developer, ServiceNow

Miami, FL · On-site

$51.75 - $71/hr

Configure and extend Virtual Agent conversations and Now Assist for HRSD experiences, including out-of-the-box HR agents for onboarding ramp-up plans and offboarding knowledge transfer. * Test ...

AI Agent Developer, ServiceNow

Miami, FL · On-site

$51.75 - $71/hr

Configure and extend Virtual Agent conversations and Now Assist for HRSD experiences, including out-of-the-box HR agents for onboarding ramp-up plans and offboarding knowledge transfer. * Test ...

AI Agent Developer, ServiceNow

Miami, FL · On-site

$51.75 - $71/hr

Configure and extend Virtual Agent conversations and Now Assist for HRSD experiences, including out-of-the-box HR agents for onboarding ramp-up plans and offboarding knowledge transfer. Test, iterate ...

ServiceNow Developer

Shalimar, FL · On-site

$44.50 - $61.25/hr

The position will support ServiceNow modules including ITSM, HRSD, Employee Center, CSM, Field Service Management (FSM), and Enterprise Asset Management (EAM), while partnering with Human Resources ...

ServiceNow Developer

Shalimar, FL · On-site

$44.50 - $61.25/hr

The position will support ServiceNow modules including ITSM, HRSD, Employee Center, CSM, Field Service Management (FSM), and Enterprise Asset Management (EAM), while partnering with Human Resources ...

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Showing results 1-20

Hrsd information

See Florida salary details

$44.5K

$72.7K

$106.5K

How much do hrsd jobs pay per year?

As of Aug 23, 2026, the average yearly pay for hrsd in Florida is $72,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $90,400.00 per year, depending on experience, location, and employer.

What is HRSD?

HRSD jobs refer to positions within Human Resources Service Delivery, a function that manages and optimizes HR processes such as payroll, benefits administration, employee onboarding, and HR support services. Professionals in HRSD ensure efficient delivery of HR services to employees and often use technology to streamline operations. These roles are crucial in maintaining employee satisfaction and compliance with HR policies. HRSD jobs can be found in various industries and typically require strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an HRSD professional?

To thrive as an HRSD professional, you need a solid understanding of HR processes, employee relations, and business operations, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and platforms like ServiceNow HRSD is often required, along with relevant HR certifications such as SHRM or HRCI. Strong interpersonal skills, attention to detail, and the ability to resolve issues efficiently help distinguish top performers in this role. These skills ensure effective HR service delivery, compliance, and a positive employee experience within the organization.

What are some common challenges faced by HRSD professionals, and how can they be addressed?

HRSD (Human Resources Service Delivery) professionals often encounter challenges such as managing high volumes of employee inquiries, navigating complex HR technologies, and ensuring consistency in HR processes across different teams or locations. To address these issues, strong communication skills, a solid understanding of HR systems, and a proactive approach to process improvement are key. Collaborating closely with IT and other HR specialists can also help streamline workflows and enhance the employee experience.

What is the difference between Hrsd vs HR Specialist?

AspectHrsdHR Specialist
Required CredentialsHigh School diploma or equivalent; some roles may require certificationsBachelor's degree in Human Resources or related field; certifications like PHR or SHRM-CP often preferred
Work EnvironmentOffice settings, HR departments, or remoteOffice-based, HR departments, or remote
Employer & Industry UsageCommonly used in healthcare, social services, or government sectorsWidely used across industries including corporate, healthcare, and non-profit

While both Hrsd and HR Specialist roles involve human resources functions, Hrsd positions often focus on entry-level tasks with fewer certifications, whereas HR Specialists typically require a bachelor's degree and relevant certifications. HR Specialists usually handle more complex HR functions, making them more versatile across industries.

What cities in Florida are hiring for Hrsd jobs?

Cities in Florida with the most Hrsd job openings:

Infographic showing various Hrsd job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 3% Part Time, and 9% Contract. Highlights an 67% Physical, 10% Hybrid, and 23% Remote job distribution, with an average salary of $72,734 per year, or $35 per hour.

ServiceNow HRSD Analyst

CSL

Boca Raton, FL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

The Opportunity:

Reporting to the Associate Director, HR Technology , as the ServiceNow Human Resources Service Delivery (HRSD) Analyst, you will bring experience in the ServiceNow platform. You will be supporting HR Operations and COE’s requirement gathering and solutioning to help us grow our Internal ServiceNow HRSD platform within the organization. You will be a key contributor on the HR Technology team. You will primarily focus on managing and maintaining ServiceNow HRSD and connected applications. You will hold a critical role in supporting CSL’s growth and successful utilization of the HRSD module.

This is a hybrid role, requiring three (3) days of onsite work weekly. #LI-hybrid

The Role:
  • Work with the global HR community and core ServiceNow team to assess current state processes, identify and define ServiceNow HRSD solution requirements, determine and define integration requirements and concepts, and assist with overall architecture and implementation plans.
  • End to End solution consulting in Service Catalog, Case Management, Employee Document Management, Knowledge Management, and Group and Security setup.
  • Lead ServiceNow’s Employee Documents Management - maintain security, categorization, and preform manual loads.
  • Excellent working knowledge of ServiceNow Dashboards/Reporting functionality, fulfilling HR’s reporting and data analysis needs.
  • UX experience with ServiceNow Employee Center Pro, maintaining campaigns, alerts, and widgets.
  • Own HR ancillary system support and manage vendors – NICE, DocuSign, Escriba.
  • Excellently manage the trusted relationship with our stakeholders to deliver on requirements.
  • Ensure and maintain a strong partnership with IT on the overall ServiceNow platform strategy and architecture.
  • Gather and document end-user requirements by working with cross functional teams. Prototype and configure based on project requirements.
  • Partners closely with HR Technology and IT testing leads on updates/upgrades per CSL enhancement or vendors upgrades. Identify test scenarios/use cases, help develop test scripts and execute UAT with the project team.
  • Keep current on new ServiceNow HRSD releases, enhancements, and communicate potential process improvements as well as ensuring HR solution designs are in-line with the overall ServiceNow platform, e.g., ITSM.
  • Create related system documentation and partner with HR Communications/Change team on user Training Resources.
Your Skills & Abilities:
  • Bachelor’s Degree in Computer Science or a related field.
  • Minimum 2 years of ServiceNow HRSD experience.
  • 1-2 years HRIS experience.
  • Broad knowledge of ServiceNow HRSD.
  • Strong knowledge of workflows & flow design.
  • Experience in HR Call Center support with Case Management. Voice/Chat functionality a plus.
  • Knowledge of ServiceNow HRSD Dashboards & Reporting.
  • Hands on experience with ServiceNow upgrades.
  • Good vendor management skills.
  • Enjoys working in a fast-paced, ever-changing environment working with cutting-edge technology.
  • Enjoys providing technical consulting and working with internal stakeholders.
  • Virtual agent experience a plus.
  • Strong people skills, customer-centric attitude, ability to deal with cultural diversity.
  • Self-directed and able to manage changing priorities and expectations to align to business objectives.

Commonwealth Serum Laboratories logo

About Commonwealth Serum Laboratories

Sourced by ZipRecruiter

Commonwealth Serum Laboratories (CSL) is a global leader in biotechnology, based in King of Prussia, Pennsylvania. The company originates from Australia, founded in 1916 by the Australian government to service the country’s health needs. Since then, CSL has expanded operations to become a multinational specialty biotechnology company that researches, develops, and manufactures vaccines and plasma protein biotherapies. Their mission is underpinned by focused, patient-driven values. Our commitment to saving lives and protecting people's health by providing safe and effective products is a testament to the difference we are making. One of their considerate achievements includes establishing one of the largest influenza vaccine providers in the world through their brand Seqirus.

Industry

Scientific research and development services

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US