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Hrsd Jobs in California (NOW HIRING)

Amicis Global

ServiceNow HRSD BSA

Mountain View, CA · On-site

$80 - $90/hr

ServiceNow HRSD BSA Duration: 6 months Location: Sunnyvale, CA Top Skills: * ServiceNow HRSD, Configurable Workspace, Now Assist Job Summary: * We are seeking a skilled HRSD Business Systems Analyst ...

Amicis Global

ServiceNow HRSD

Mountain View, CA · On-site

$65 - $80/hr

ServiceNow HRSD Duration: 6 months Location: Mountain View, CA Top Skills: * ServiceNow Configurable Workspace, Now Assist Job Title: ServiceNow Developer * Experience Required: 6+ Years Job Summary:

Deloitte

ServiceNow HRSD Senior Consultant

Fresno, CA · On-site

Work you'll do As a ServiceNow HRSD Senior Consultant you will be responsible for: * Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design, build, test ...

Spark Tek Inc

Delivery Director - ServiceNow

San Jose, CA · On-site

$248K/yr

ServiceNow CIS (ITSM, ITOM, HRSD, etc.), ITIL v4, PMP, SAFe, or PMI-ACP • ServiceNow CTA/CMA (highly valuable but optional) Company : Spark Tek Inc offers IT solutions and consultancy services ...

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All JobsHrsd JobsHrsd Jobs in California

Hrsd information

See California salary details

$58.7K

$96.1K

$140.6K

How much do hrsd jobs pay per year?

As of Sep 4, 2026, the average yearly pay for hrsd in California is $96,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $119,400.00 per year, depending on experience, location, and employer.

What is HRSD?

HRSD jobs refer to positions within Human Resources Service Delivery, a function that manages and optimizes HR processes such as payroll, benefits administration, employee onboarding, and HR support services. Professionals in HRSD ensure efficient delivery of HR services to employees and often use technology to streamline operations. These roles are crucial in maintaining employee satisfaction and compliance with HR policies. HRSD jobs can be found in various industries and typically require strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an HRSD professional?

To thrive as an HRSD professional, you need a solid understanding of HR processes, employee relations, and business operations, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and platforms like ServiceNow HRSD is often required, along with relevant HR certifications such as SHRM or HRCI. Strong interpersonal skills, attention to detail, and the ability to resolve issues efficiently help distinguish top performers in this role. These skills ensure effective HR service delivery, compliance, and a positive employee experience within the organization.

What are some common challenges faced by HRSD professionals, and how can they be addressed?

HRSD (Human Resources Service Delivery) professionals often encounter challenges such as managing high volumes of employee inquiries, navigating complex HR technologies, and ensuring consistency in HR processes across different teams or locations. To address these issues, strong communication skills, a solid understanding of HR systems, and a proactive approach to process improvement are key. Collaborating closely with IT and other HR specialists can also help streamline workflows and enhance the employee experience.

What is the difference between Hrsd vs HR Specialist?

AspectHrsdHR Specialist
Required CredentialsHigh School diploma or equivalent; some roles may require certificationsBachelor's degree in Human Resources or related field; certifications like PHR or SHRM-CP often preferred
Work EnvironmentOffice settings, HR departments, or remoteOffice-based, HR departments, or remote
Employer & Industry UsageCommonly used in healthcare, social services, or government sectorsWidely used across industries including corporate, healthcare, and non-profit

While both Hrsd and HR Specialist roles involve human resources functions, Hrsd positions often focus on entry-level tasks with fewer certifications, whereas HR Specialists typically require a bachelor's degree and relevant certifications. HR Specialists usually handle more complex HR functions, making them more versatile across industries.

What are popular job titles related to Hrsd jobs in California?

For Hrsd jobs in California, the most frequently searched job titles are:

What job categories do people searching Hrsd jobs in California look for?

The top searched job categories for Hrsd jobs in California are:

What cities in California are hiring for Hrsd jobs?

Cities in California with the most Hrsd job openings:

Hrsd jobs near you
Infographic showing various Hrsd job openings in California as of August 2026, with employment types broken down into 86% Full Time, 4% Part Time, and 10% Contract. Highlights an 77% Physical, 4% Hybrid, and 19% Remote job distribution, with an average salary of $96,056 per year, or $46.2 per hour.

ServiceNow HRSD BSA

Amicis Global

Mountain View, CA • On-site

$80 - $90/hr

Contractor

Re-posted 18 days ago

Job description

Title: ServiceNow HRSD BSA
Duration: 6 months
Location: Sunnyvale, CA
Top Skills:
• ServiceNow HRSD, Configurable Workspace, Now Assist
Job Summary:
• We are seeking a skilled HRSD Business Systems Analyst (BSA) to partner closely with the ServiceNow HRSD Architect and act as the bridge between HR business stakeholders and IT/ServiceNow development teams. The HRSD BSA will gather and analyze requirements, collaborate on designing HRSD solutions, and ensure successful delivery of HR service management initiatives such as Configurable Workspace, Now Assist, Case & Knowledge Management, Employee Center Pro, and Workday integrations.
• In addition to project delivery, the BSA will support Business-As-Usual (BAU) activities, including minor enhancements, defect fixes, incident triage, and process improvements to ensure the ongoing stability and efficiency of HRSD services
Key Responsibilities:
Requirements Gathering & Analysis:
• Collaborate with HR stakeholders/ People Systems team to elicit, document, and prioritize requirements for HRSD modules, with a focus on Configurable Workspace, Now Assist, Case & Knowledge Management, and Employee Center Pro.
• Identify gaps in current HR processes and recommend solutions leveraging ServiceNow HRSD capabilities.
Solution Design & Collaboration:
• Partner with the ServiceNow HRSD Architect and development teams to design scalable, efficient HRSD solutions.
• Translate business needs into functional specifications, user stories, acceptance criteria, and process flows.
Project Delivery Support:
• Assist in sprint planning, backlog grooming, and prioritization of stories with HR business stakeholders.
• Support SIT (System Integration Testing) and UAT (User Acceptance Testing) including test case preparation, execution, and validation for both new functionality and upgrade initiatives.
Configurable Workspace Implementation:
• Support design, testing, and rollout of HR Agent Workspaces (Configurable), ensuring workflows are intuitive, efficient, and aligned with HR operational needs.
• Now Assist Implementation:
• Collaborate on configuring and optimizing Now Assist for HR fulfillers to improve case handling efficiency and knowledge recommendations.
Business-As-Usual (BAU) Support:
• Support ongoing HRSD operations, including minor enhancements, defect fixes, and incident triage.
• Monitor and ensure adherence to SLAs for incident resolution and defect turnaround.
• Recommend process improvements and automation opportunities to reduce manual effort and improve HR service efficiency.
Integration & Data Support:
• Work with teams to support Workday HCM and other HR system integrations.
• Ensure data accuracy and consistency across HRSD modules and integrated systems.
Stakeholder Communication:
• Act as a liaison between HR, IT, and development teams to ensure alignment on requirements, timelines, and priorities.
• Facilitate workshops, demos, and training sessions as needed to ensure adoption of HRSD solutions.
Continuous Improvement:
• Identify opportunities to enhance HRSD processes, tools, and agent experiences.
• Stay updated on ServiceNow HRSD best practices, new releases, and emerging capabilities relevant to HR fulfillers.
Required Skills & Qualifications:
• 6+ years of experience as a Business Systems Analyst or similar role, preferably in ServiceNow HRSD environments.
• Strong understanding of HR processes such as HR case resolution, knowledge management, and Employee Relations
• Hands-on experience with Configurable Workspace, Now Assist, Case & Knowledge Management, and Employee Center Pro.
• Familiarity with Workday HCM or other HR system integrations.
• Understanding of ServiceNow platform concepts, data model, tables, workflows, and security model.
• Ability to gather, analyze, and document business requirements, functional specifications, user stories, and acceptance criteria.
• Strong analytical and problem-solving skills, with attention to detail.
• Experience supporting Business-As-Usual (BAU) operations, including defect triage, minor enhancements, and incident resolution.
• Experience working in Agile environments, including sprint planning, backlog management, and stakeholder prioritization.
• Ability to collaborate effectively with HR stakeholders, IT teams, developers, and architects.
• Strong facilitation skills for workshops, demos, and training sessions.
• Excellent written and verbal communication skills, with the ability to translate technical concepts to business users and vice versa.
• Ability to influence and negotiate priorities with multiple stakeholders.
• Knowledge of ServiceNow upgrade processes and best practices.
• Experience with reporting and analytics within ServiceNow HRSD is a plus.
Soft Skills:
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to quality.
Preferred Certifications:
• ServiceNow Certified System Administrator (CSA)
• ServiceNow HRSD Implementation Specialist
• Agile or Scrum certification (CSM/PSM).