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Hr Program Manager Jobs in Cleveland, OH (NOW HIRING)

Nestle

2027 Supply Chain Development Program

Solon, OH · On-site

$132K/yr

... HR, and Finance. * Job Shadowing: Gain in-depth understanding of various roles within the Field by ... Add value to the DC or Factory while honing your project management, stakeholder management, and ...

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All JobsHr Program JobsHr Program Manager JobsHr Program Manager Jobs in Cleveland, OH

Hr Program Manager information

See Cleveland, OH salary details

$37.3K

$104K

$151.9K

How much do hr program manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for hr program manager in Cleveland, OH is $104,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $128,200.00 per year, depending on experience, location, and employer.

What is an HR program manager?

HR Program Managers are professionals responsible for designing, implementing, and overseeing human resources programs within an organization. They manage initiatives such as employee development, diversity and inclusion, performance management, and organizational change. Their role involves collaborating with various departments to ensure HR programs align with business goals, tracking program effectiveness, and ensuring compliance with relevant policies and laws. Effective HR Program Managers combine project management skills with deep knowledge of HR best practices to drive organizational success.

How does an HR program manager typically collaborate with other departments to implement new HR initiatives?

As an HR Program Manager, you will work closely with department heads, line managers, and cross-functional teams to ensure the successful rollout of HR programs, such as talent development or employee engagement initiatives. This often involves conducting needs assessments, aligning program objectives with business goals, and facilitating communication between HR and other departments. Regular meetings, workshops, and feedback sessions are common practices to ensure all stakeholders are involved and informed. Effective collaboration helps drive adoption and ensures that HR initiatives deliver measurable value across the organization.

What are the key skills and qualifications needed to thrive as an HR program manager, and why are they important?

To thrive as an HR Program Manager, you need expertise in human resources practices, organizational development, and project management, often supported by a bachelor's degree in HR or a related field and relevant experience. Familiarity with HR information systems (HRIS), project management software, and certifications like SHRM-CP or PMP are typically required. Strong leadership, communication, and problem-solving skills help you manage programs effectively and foster positive workplace culture. These skills are crucial for designing and implementing HR initiatives that align with business goals and ensure organizational success.

What is the difference between Hr Program Manager vs Hr Business Partner?

AspectHr Program ManagerHr Business Partner
Primary FocusManaging HR programs and initiatives across departmentsAligning HR strategies with business goals and consulting with leadership
ResponsibilitiesProgram development, implementation, and oversightStrategic partnership, employee relations, and organizational development
Work EnvironmentProject-based, cross-departmental teamsCollaborative with senior management and business units
Required CredentialsBachelor’s or Master’s in HR, Business, or related field; HR certificationsBachelor’s or Master’s in HR, Business, or related field; HR certifications

While both roles require HR expertise and similar credentials, the Hr Program Manager focuses on managing specific HR programs and initiatives, whereas the Hr Business Partner works closely with leadership to align HR strategies with business objectives. The Program Manager handles project execution, while the Business Partner emphasizes strategic consulting and organizational development.

What cities near Cleveland, OH are hiring for Hr Program Manager jobs?

Cities near Cleveland, OH with the most Hr Program Manager job openings:

Hr Program Manager jobs near you
Infographic showing various Hr Program Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,059 per year, or $50 per hour.

Program Manager, Business Operations & Strategic Initiatives

MRI Software

Cleveland, OH • On-site

Full-time

Re-posted 12 days ago

Key responsibilities

  • Lead the design, execution, and oversight of strategic, transformational, or value-creation projects across the organization.

  • Collaborate with cross-functional teams to define project scope, objectives, and deliverables, and ensure effective communication throughout the project lifecycle.

  • Identify opportunities for process optimization and implement solutions to enhance efficiency, productivity, and scalability within business operations.

MRI Software rating

6.7

Company rating: 6.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

209th of 247 rated software companies

Job description

The Program Manager, Business Operations & Strategic Initiatives serves as a high-impact, cross-functional leader and strategic partner driving critical initiatives that advance value creation, operational excellence, and alignment with MRI's strategic objectives. This role partners with leaders across Support, Client Success, Professional Services, Sales, Marketing, Product, IT, Finance, and other business functions to ensure alignment, execution, adoption, and successful delivery of critical initiatives.
A key area of focus will be partnering with leadership to improve operational effectiveness, enhance client experience, drive process improvements, and coordinate initiatives that increase organizational efficiency and scalability.
The ideal candidate combines strong program management expertise, organizational change leadership, operational acumen, and stakeholder management skills with experience working in client-facing, support-focused, or service delivery environments.
You Will:
  • Strategic Program & Project Management: Lead the design, execution, and oversight of strategic, transformational, or value-creation projects across the organization (e.g. cost optimization, growth initiatives, M&A integration, systems implementation, process transformation). Act as project manager, project sponsor, or program manager: define business outcomes, scope, timelines, milestones, resource plans, stakeholder engagement, risk management, and governance.

  • Stakeholder Engagement: Collaborate with cross-functional teams, including senior leadership, to define project scope, objectives, and deliverables, and ensure effective communication throughout the project lifecycle. Coordinate cross-functional workstreams, ensuring alignment among teams (finance, operations, product, marketing, HR, IT) and escalation to senior leadership as needed.

  • Process Improvement: Identify opportunities for process optimization and implement solutions that enhance efficiency, productivity, and scalability within business operations.

  • Risk Management: Proactively identify and address potential risks and issues, developing mitigation strategies to ensure project success.

  • Performance Tracking: Establish and monitor key performance indicators (KPIs) to track project progress and impact, providing regular updates to key stakeholders.

  • Resource Allocation: Efficiently allocate resources, including personnel and budget, to ensure optimal project execution and successful outcomes.

  • Documentation and Reporting: Maintain comprehensive project documentation and prepare detailed reports for executive review and decision-making.

  • Drive adoption of KPIs, dashboards, reporting frameworks, and under required data-driven decision making within the organization.

  • Lead change management efforts, managing resistance, ensuring communications, training, and stakeholder buy-in.

  • Mentor or manage junior team members supporting strategic initiatives or project work.

Qualifications & Experience:
Required
  • Bachelor's degree in Business, Management, Technology, Operations, a related field, or equivalent related experience.

  • 5+ years of program management, project management, or business operations experience.

  • Experience leading complex, cross-functional initiatives involving multiple stakeholders and business functions.

  • Experience supporting or partnering with Customer Support, Technical Support, Customer Success, Service Operations, or Professional Services organizations.

  • Experience leading organizational change management, stakeholder engagement, or business adoption activities.

  • Strong communication, facilitation, and relationship-management skills.

  • Experience creating executive presentations, status reporting, and program dashboards.

  • Demonstrated ability to influence and drive results without direct authority.

  • Strong organizational, analytical, and problem-solving skills.

Preferred
  • PMP, Prosci, Agile, Lean Six Sigma, or related certification.

  • Experience in SaaS, software, or technology organizations.

  • Background in support operations, service delivery, customer success, or operational excellence.

  • Experience with business transformation or large-scale organizational initiatives.

  • Experience leading AI initiatives, including identifying use cases, driving adoption, and coordinating cross-functional implementation efforts.

  • Familiarity with CRM, customer support, or service management platforms.

  • Experience applying formal change management methodologies such as ADKAR or Prosci.

Key Competencies
  • Program Management

  • Organizational Change Management

  • Stakeholder Engagement

  • Executive Communication

  • Business Process Improvement

  • Operational Excellence

  • Customer-Focused Mindset

  • Relationship Building

  • Strategic Thinking

  • Risk Management

  • Influence Without Authority

  • Continuous Improvement

Ideal Candidate Profile
  • The ideal candidate is an organized, results-oriented program leader who thrives in complex environments and excels at bringing teams together to achieve common goals. They possess strong communication and relationship-building skills, are comfortable working across functions, and have experience leading initiatives that improve business operations, customer outcomes, and organizational effectiveness.

  • The successful candidate brings a blend of program management expertise, organizational change leadership, and operational experience. They understand how to balance strategic priorities with practical execution and recognize that successful programs require both delivery excellence and stakeholder adoption.

About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!

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