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Housing Program Coordinator Jobs in Washington (NOW HIRING)

Placemakr

Housing Coordinator

Washington, DC

$31.25/hr

Reporting directly to the Housing Program Manager, you'll serve as the operational owner of the ... Housing Coordinators should expect to spend the majority of time actively supporting operations ...

Placemakr

Housing Coordinator

Washington, DC

$31.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting directly to the Housing Program Manager, you'll serve as the operational owner of the ... Housing Coordinators should expect to spend the majority of time actively supporting operations ...

Inspired Options Inc

Program Coordinator

Columbia, MD · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Program Coordinator is responsible for the supervision of up to8 licensed residential units (housing up to 16 adults with intellectual /developmental disabilities), house managers, and direct ...

Mano Lani

Housing Management Expert

Arlington, VA · On-site

Analyze housing program performance, financial sustainability, occupancy trends, utilization data ... accurate, coordinated, and suitable for senior leadership review.Requirements Required ...

Inspired Options Inc

Program Coordinator

Columbia, MD · On-site

$48K - $53K/yr

  • Medical

  • Dental

  • Vision

  • Life

... to8 licensed residential units (housing up to 16 adults with intellectual /developmental ... Major Responsibilities/Activities Program Managers will oversee the coordination and management ...

ACDS Inc

MPDU INTAKE COORDINATOR

Annapolis, MD · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role serves as the primary point of contact for applicants, ensuring compliance with Moderately Priced Dwelling Unit (MPDU) and related housing program requirements. The Intake Coordinator will ...

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Housing Program Coordinator information

What are the key skills and qualifications needed to thrive as a housing program coordinator, and why are they important?

To thrive as a Housing Program Coordinator, you need a background in social work, public administration, or a related field, along with experience in housing programs and case management. Familiarity with client management databases, housing regulations, and grant reporting systems is typically required. Strong organizational, communication, and problem-solving skills help build relationships with clients and coordinate services effectively. These competencies are crucial to ensuring efficient program delivery, compliance, and positive outcomes for individuals seeking housing assistance.

What is the difference between Housing Program Coordinator vs Housing Case Manager?

AspectHousing Program CoordinatorHousing Case Manager
CredentialsRelevant certifications (e.g., housing or social services)Similar certifications, often with additional case management training
Work EnvironmentNonprofit agencies, government programs, housing authoritiesSocial service agencies, community organizations, shelters
Employer & IndustryPublic and private housing programs, social servicesHealthcare, social services, housing support
Primary FocusOverseeing housing programs, coordinating servicesProviding direct support and case management to clients

While both roles involve working within housing and social services, the Housing Program Coordinator primarily manages and oversees housing programs, whereas the Housing Case Manager focuses on direct client support and case management. Understanding these distinctions helps job seekers identify the right role for their skills and career goals.

What does a housing program coordinator do?

A Housing Program Coordinator is responsible for overseeing and managing housing assistance programs, often within government agencies or non-profit organizations. Their duties typically include assessing client eligibility, coordinating housing placements, ensuring compliance with regulations, and collaborating with landlords, service providers, and community partners. They play a critical role in helping individuals and families secure stable housing by providing support, resources, and advocacy. The role may also involve data tracking, reporting, and program evaluation to ensure services are effective and meet community needs.

What are some typical challenges faced by a housing program coordinator, and how can they be effectively managed?

Housing Program Coordinators often navigate challenges such as balancing the needs of diverse clients, managing limited resources, and ensuring compliance with housing regulations. They may also need to coordinate with multiple stakeholders, including government agencies, service providers, and property managers. Effective communication, strong organizational skills, and staying up-to-date on housing policies are essential for managing these challenges. Building strong community partnerships and maintaining detailed documentation can also help coordinators deliver successful housing outcomes.

What are the most commonly searched types of Housing Program jobs in Washington?

The most popular types of Housing Program jobs in Washington are:

What cities in Washington are hiring for Housing Program Coordinator jobs?

Cities in Washington with the most Housing Program Coordinator job openings:

Housing Program Coordinator jobs near you

Assistant Director, Housing Programs

PathForward

Arlington, VA • On-site

$58K - $62K/yr

Full-time

Posted 3 days ago

New

Job description

Assistant Director, Housing Programs

Position Summary:

Reporting to the Vice President of Housing, the Housing Program Operations Manager is responsible for supporting the day-to-day operations of multiple off-site Permanent Supportive Housing (PSH) programs. This manager-level role works closely with the Assistant Directors of Housing and the VP of Housing to ensure consistent staffing coverage, effective site coordination, client engagement, supply management, documentation compliance, and high-quality operational support across assigned housing locations. The Housing Program Operations Manager supervises and provides operational guidance to Life Skills Coaches and House Monitors, develops and maintains staff schedules, and helps ensure that each site is safe, organized, well supplied, and responsive to client needs. This position requires flexibility to work varied shifts, including evenings, weekends, holidays, and emergency coverage when staffing needs arise. The role also supports PathForward’s furniture donation coordination function by communicating with donors, scheduling donation opportunities, identifying client furniture needs, and coordinating the distribution of donated items to clients as appropriate.

Key Responsibilities

Essential Duties and Responsibilities:

  • Maintain and support implementation of PathForward housing program standard operating procedures, site expectations, client guidelines, and safety protocols to promote consistency, compliance, organization, and high-quality service delivery across assigned PSH sites.
  • Coordinate day-to-day operations for multiple off-site Permanent Supportive Housing programs, including Susan’s Place, Fisher House, Sibert House, Arlington Mill, and any other assigned housing locations.
  • Monitor site operations and client engagement to ensure housing locations remain safe, supportive, respectful, trauma-informed, and focused on housing stability.
  • Meet with staff and/or clients to answer questions, help de-escalate concerns, support conflict resolution, and elevate grievances or complex issues to the appropriate housing leadership or case management staff.
  • Provide immediate and professional response to safety concerns, emergencies, client crises, or disturbances at assigned housing sites while following PathForward policies, emergency protocols, and direction from the Vice President of Housing or designated housing leadership.
  • Support staff in helping clients understand and follow housing program expectations, lease-related requirements, visitor policies, community standards, and individualized housing stability goals.
  • Ensure client move-in and move-out procedures are completed consistently, including coordination with housing staff, case management staff, landlord partners, maintenance providers, and appropriate documentation systems such as HMIS.
  • Oversee and coordinate staff schedules for Life Skills Coaches and House Monitors, including shift assignments, call-out response, coverage planning, and emergency staffing support when replacements cannot be found.
  • Work various shifts as needed, including evenings, weekends, overnights, holidays, or emergency coverage, to maintain site operations and client support.
  • Ensure staff complete daily site logs, incident/observation reports, case notes, shift summaries, and other required documentation accurately and in a timely manner.
  • Communicate relevant observations, client needs, safety concerns, facility issues, maintenance needs, and staffing updates to the Vice President of Housing, Assistant Directors of Housing, case management staff, and other appropriate team members.
  • Monitor housing sites for cleanliness, safety, supply needs, and general upkeep; report and coordinate maintenance, cleaning, pest control, security, or facilities concerns with the appropriate internal or external partners.
  • Order, track, organize, and distribute program supplies for assigned housing sites, including household items, office supplies, cleaning materials, client support items, and programming supplies.
  • Ensure regular client events, community-building activities, and life-skills programming are planned and offered at assigned housing sites in coordination with Life Skills Coaches, House Monitors, and other program staff.
  • Assist in the development, implementation, maintenance, and periodic review of housing program documentation, including housing operations procedures, emergency plans, client guidelines, site expectations, and other relevant housing documents.
  • Enter, update, review, or support completion of HMIS, ETO, and other program documentation required to meet County, State, Federal, grant, contract, and agency reporting requirements.
  • Coordinate PathForward’s furniture donation support function by communicating with donors, scheduling donation availability, identifying client furniture needs, coordinating logistics, and supporting distribution of donated items to clients.
  • Participate in housing program meetings, staff meetings, agency meetings, trainings, and relevant community or inter-agency groups that support housing stability, client advocacy, and services for individuals experiencing homelessness or housing instability.
  • Adhere to PathForward policies, procedures, confidentiality standards, safety protocols, documentation expectations, and professional conduct standards.
  • Complete all other duties as assigned by the Vice President of Housing.

Supervisory Responsibilities:

  • Supervise Life Skills Coaches and House Monitors assigned to off-site PSH programs.
  • Develop, maintain, and adjust staff schedules to ensure all assigned sites have appropriate coverage.
  • Provide orientation, training, coaching, and ongoing support to assigned staff.
  • Monitor staff performance and provide feedback, coaching, corrective guidance, and documentation in collaboration with the Vice President of Housing and Human Resources as needed.
  • Review and approve staff timesheets in accordance with agency procedures.
  • Help ensure staff understand and follow housing program policies, safety expectations, documentation standards, and client confidentiality requirements.
  • Participate in hiring, onboarding, performance evaluations, and disciplinary processes for assigned staff in partnership with the Vice President of Housing, Assistant Directors of Housing, and Human Resources.
  • Serve as a point of contact for urgent staffing issues and provide guidance to staff during assigned on-call or coverage periods.

Qualifications and Skills

  • Must be highly motivated, self-directed, and team oriented.
  • Strong scheduling and organizational skills.
  • Ability to manage multiple sites and competing priorities.
  • Ability to communicate effectively with clients, staff, donors, vendors, landlords, community partners, and internal leadership.
  • Sound judgment, professionalism, and flexibility.
  • Cultural humility and a strong commitment to client dignity, confidentiality, and housing stability.
  • Ability to maintain accurate records and client confidentiality.

Experience and Education Requirements

  • Bachelor’s degree in social work, human services, nonprofit management, public administration, or a related field preferred; an equivalent combination of education and relevant experience may be considered.
  • Experience working with individuals experiencing homelessness, housing instability, behavioral health challenges, or other complex service needs is strongly preferred.
  • Supervisory experience required.
  • Valid driver’s license, reliable transportation, and current automobile insurance are required.
  • CPR/First Aid certification must be obtained and maintained after hire.

Physical Requirements:

  • Work is performed primarily at off-site PSH housing locations, PathForward offices, and community settings.
  • Must be able to travel between multiple housing sites and respond to staffing or operational needs as assigned.
  • Must have a valid driver’s license and reliable personal transportation to use if PathForward vehicles are not available.
  • Must be able to lift up to 100 lbs to assist with moving supplies and donated household items as needed.
  • Work is subject to frequent interruption and may require responding to urgent staffing, safety, client, or facility concerns.
  • Subject to a flexible schedule that may include mornings, evenings, overnights, weekends, holidays, and emergency shift coverage.
  • Subject to work in a variety of weather conditions while traveling between sites or coordinating donations.