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Housing Associate Jobs in Florida (NOW HIRING)

Cityoforlando

Planner I/II/III (Housing)

Orlando, FL

$30.06 - $39.83/hr

Responsibilities include planning and implementing the City's housing policy and development ... Two (2) years of direct experience for an associate degree; * Four (4) years of direct experience ...

City of Orlando

Planner I/II/III (Housing)

Orlando, FL · On-site

$30.06 - $39.83/hr

Responsibilities include planning and implementing the City's housing policy and development ... Two (2) years of direct experience for an associate degree; * Four (4) years of direct experience ...

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Housing Associate information

What is a housing associate?

Housing Associates are professionals who assist with the management, administration, and support of housing programs or residential properties. They often work in public housing agencies, property management firms, or nonprofit organizations to help residents with applications, address tenant concerns, and ensure compliance with housing regulations. Their duties may include processing paperwork, conducting property inspections, and serving as a point of contact between tenants and landlords. Housing Associates play a key role in maintaining safe, affordable, and well-managed housing communities.

What are some common challenges faced by housing associates in managing tenant relations?

Housing Associates often navigate a variety of tenant concerns, ranging from maintenance requests to lease disputes. One common challenge is balancing the needs of tenants with organizational policies and property regulations, all while maintaining positive relationships and ensuring compliance. Effective communication and strong problem-solving skills are essential, as Housing Associates frequently mediate between tenants and property management. Additionally, they must stay organized to track requests and follow up promptly, fostering trust and satisfaction among residents.

What are the key skills and qualifications needed to thrive as a housing associate, and why are they important?

To thrive as a Housing Associate, you need strong organizational abilities, attention to detail, and a background in property management or housing services, often supported by a relevant degree or experience. Familiarity with property management software, housing regulations, and lease administration systems is typically required. Excellent interpersonal skills, problem-solving, and clear communication help in dealing with tenants, landlords, and service providers. These competencies ensure effective housing operations, compliance with legal standards, and positive relationships within the housing community.

What is the difference between Housing Associate vs Housing Coordinator?

AspectHousing AssociateHousing Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; certifications in housing or social services beneficial
Work EnvironmentOffice settings, community centers, or fieldwork assisting clientsOffice-based with client interactions, site visits, and program coordination
Employer & Industry UsageNonprofits, government agencies, housing providersHousing agencies, social service organizations, property management
Common Search & Comparison IntentUnderstanding entry-level housing rolesLooking for roles involving housing program coordination

Housing Associates typically focus on assisting clients with housing needs, providing support, and managing case files. Housing Coordinators often oversee housing programs, coordinate services, and liaise with stakeholders. Both roles are vital in housing services but differ mainly in scope and responsibilities.

What are the most commonly searched types of Housing jobs in Florida? The most popular types of Housing jobs in Florida are:
Housing Associate jobs near you

Reservation Group Housing Coordinator

Rosen Hotels & Resorts

Orlando, FL • On-site

$16 - $20.50/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 3 days ago

Rosen Hotels & Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Summary:
The Reservation Group Housing Coordinator is responsible for the smooth and efficient reservation process for convention and catering groups. A Group Housing Coordinator is the client's main contact regarding room reservations. This individual must assist in executing the sales contract to the fullest potential while exceeding the client's expectations. The Reservation Group Housing Coordinator is responsible for providing exceptional guest service by managing the reservation process for convention and catering groups at Rosen Hotels & Resorts. This role serves as the primary point of contact for clients, handling both individual and group room reservations via telephone and online bookings. The coordinator ensures accuracy in room availability and rates, assists with executing sales contracts, and strives to exceed client expectations.
Responsibilities:
  • Create and maintain relationships with Sales, Convention Services, Front Desk, and clients.
  • Verify blocks are accurate between Visual One, and 3rd party housing sites for assigned groups. Manage all sub-block inventory in Visual One. Create/Manage Synxis reservation links.
  • Manage room block inventory and forward pick-up reports to Meeting Planners, Sales Managers, & Convention Services Managers. Ensure all group information in the system is accurate and up to date. Ensure all upgrades, staff, comps, and sub-blocks are blocked/canceled accordingly.
  • Send an introductory letter to the meeting planner to confirm the terms of the contract such as method of booking, billing, cut-off date, and upgrades. Follow up with phone calls.
  • Maintain accuracy of pick-up by checking delegate lists for duplicate reservations, non-guaranteed reservations, and multiple room bookings.
  • Monitor cut-off dates, and communicate in writing before that date, to the meeting planner and CSM. Verify correct billing is in place for all reservations and communicate information to Group Billing.
  • Assist CSM/Meeting planner on overflow situations.
  • Communicate with the Manager and Reservations Agents any pertinent, updated information on groups. Responsible for receiving and entering rooming lists for each group, before their cut-off date.
  • Respond to internal and external clients within 24 hours of receiving.
  • Communicate updated information to the Front Office and Convention Services.
  • Attend site visits and pre-convention meetings.
  • Attend weekly Pickup meetings for convention properties and provide accurate and up-to-date information regarding groups.
  • Must be able to maintain a flexible work schedule and be punctual.
  • Comply with the company's drug-free and tobacco/nicotine-free policy
  • All other duties as assigned.
Experience/Qualifications:
  • 1+ years of related experience and/or training.
  • Knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
  • Able to type at least 35 wpm.
  • Knowledge of a property management system is required, while knowledge of Visual One PMS is an advantage.
  • Previous Group Housing experience is preferred.
  • Must have strong organizational skills and excellent time management skills.
  • The individual should possess exceptional detail in follow-up.
  • Ability to lift- up to 25 lbs. infrequently.
  • Must be able to legally work in the USA.
Education and Certification(s)/License(s):
  • High school diploma or equivalent is preferred.
Discover Life at Rosen:
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida's most respected hospitality companies to work for.
Benefits Our Associates Enjoy:
  • Affordable Health and Dental Insurance
  • On-site Medical Center
  • Competitive Compensation
  • Holiday Pay
  • Birthday Pay
  • Paid Vacation and Personal Days
  • Tuition Reimbursement and Higher Education Scholarships
  • 401(k) Retirement Savings Plan
  • Childcare Financial Assistance
  • Hospitality and Dining Discounts
  • Access to our Family Outreach Center
  • Excellent Career Growth Opportunities
  • And much more

We are proud to be an equal-opportunity employer and a drug and nicotine-free workforce.

What Rosen Hotels & Resorts employees say

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