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Hours Call Dispatcher Jobs (NOW HIRING)

Bartlesville, City of (OK)

Dispatcher

Bartlesville, OK · On-site

$40K/yr

Maintains records on specific times associated with each call dispatched on service cards. Monitors ... Assists callers with non-emergency situations, such as giving office hours and directions to ...

Verida Inc

After-Hours Dispatcher

Villa Rica, GA · On-site

Completes call logs and reports. * Organize, plan and optimize daily trip route assignments in a ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

Three Point Solutions, Inc.

Dispatcher

North Canton, OH · On-site

... hours. Responsibilities * Manage and monitor the Call Management System to ensure SLAs are achieved ... Dispatch calls to Flex Labor Partners and oversee them through completion. * Track technician ...

Beyond Wow Plumbing

Dispatcher

Austin, TX · On-site

... level for each service call, minimizing unnecessary costs and building customer confidence ... What We Offer $20-$28/hour Competitive weekly pay Monthly bonus opportunities Generous referral ...

Three Point Solutions, Inc.

Dispatcher

North Canton, OH · On-site

... hours. Responsibilities * Manage and monitor the Call Management System to ensure SLAs are achieved ... Dispatch calls to Flex Labor Partners and oversee them through completion. * Track technician ...

Beyond Wow Plumbing

Dispatcher

Austin, TX · On-site

... level for each service call, minimizing unnecessary costs and building customer confidence ... What We Offer $20-$28/hour Competitive weekly pay Monthly bonus opportunities Generous referral ...

Northwest Ambulance

Dispatcher

Everett, WA · On-site

$31.50 - $34.49/hr

Evaluating call information to determine the suitable units and level of care/response ... Our wage range is $31.50 - $34.49 per hour. Shifts are either 10 or 12 hours long. Equal ...

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Hours Call Dispatcher information

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How much do hours call dispatcher jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for hours call dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

Is it hard to get hired as a hours call dispatcher?

Getting hired as a hours call dispatcher can vary depending on the employer and location, but generally requires good communication skills, the ability to handle stressful situations, and familiarity with dispatch software. Some positions may also require a high school diploma or equivalent and a clean background check. Competition can be moderate, and having relevant experience or certifications can improve chances of employment.

What hours do hours call dispatchers usually work?

Hours call dispatchers typically work in shifts that can include nights, weekends, and holidays to provide 24/7 coverage. Their schedules often involve rotating shifts or fixed shifts depending on the employer's needs and the industry they serve, such as transportation or emergency services.

What cities are hiring for Hours Call Dispatcher jobs?

Cities with the most Hours Call Dispatcher job openings:

What are popular job titles related to Hours Call Dispatcher jobs?

For Hours Call Dispatcher jobs, the most frequently searched job titles are:

Call Center Dispatcher 1/Router - Wed.-Sun. 11a-8p WPB

West Palm Beach, FL • On-site

Warrior Service Company LLC
Health Care and Social Assistance • 11 - 50 employees
Learn more about Warrior Service Company LLCexternal

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Key responsibilities

  • Assign work to technicians and coordinate schedule dates with customers, creating detailed routes up to two weeks in advance.

  • Answer calls, address customer inquiries, resolve complaints, and record interactions in the CRM platform.

  • Schedule technicians, prepare and monitor daily work lists, create work orders, and relay information between technicians and clients.

Job description

Call Center Customer Service Dispatcher 1/Router

Palm Springs, FL

Wednesday to Sunday 11a-8p


As a Call Center Customer Service Rep Dispatcher, you will be responsible for assigning work to technicians and coordinating schedule dates with our customers; scheduling like that of a truck driver scheduler, where you plan routes well in advance. The role we need to fill involves creating detailed routes up to two weeks in advance for veterans on our reports, ensuring efficient service delivery. This position is critical to our success and will require strong administrative and communication skills. Also important with this position, is the ability to execute day-to-day tasks that will allow for delivery of outstanding service to our clients while meeting realistic margin and revenue expectations.

  • You will make initial contact to the new patients to confirm their address, phone number, and acquire an emergency/secondary backup contact number.
  • You will contact the patients with emergency orders within 4 hours and schedules the home visit/delivery within 8 hours.
  • You will answer calls and address them; accordingly, otherwise transfer them to the relevant department.
  • You will provide patients (Veterans and other retail customers) and VA Officials with courteous customer service in person, over the phone, or via emailing in.
  • You will provide timely resolution of customer complaints, concerns, and inquiries and record them in the complaint log.
  • You will record adequate notes in the Customer Relationship Management platform of Salesforce. Please don’t forget to set reminder notifications in Salesforce to do the required follow ups.
  • Schedule technicians directly and indirectly according to client specifications and requests
  • Arrange for necessary repairs to restore service and comfort to clients
  • Communicate and relay information from technicians in the field to clients in real-time
  • Prepare and monitor daily work lists
  • Create work orders through our software and monitor through to completion
  • Take incoming calls from clients and technicians in the field documenting service repair completion details
  • Monitor electronic mailboxes for new service calls, requests for updates, and system-generated messages
  • Operate in multiple software applications both internal and client driven
  • Build and maintain strong, long-lasting client relationships
  • You will call the patients with completed service appointments of the assigned service territories of the previous day to conduct Patient Survey for Quality Assurance.
  • Communicate with the Technicians/Drivers to resolve any scheduling or home delivery concerns.
  • You should respond effectively to customers rejecting their orders, determining the reason, and offering possible alternatives.
  • You will prepare reports and correspondence as instructed by the supervisor.
  • You should process and provide adequate response to the daily emails to the main order intake, as well as the assigned work email.


Work Location:

  • On-Site in Palm Springs, FL. Reliably commute or planning to relocate before starting work (Required)


Schedule: 

  • Wednesday to Sunday 11a-8p


Pay: 

  • $20.00 - $22.00 per hour


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance


Position Requirements:

  • 1 year of routing/dispatching experience with customer service (preferred)
  • 1 year contact center or call center work experience (required)
  • 1 year of advanced scheduling experience
  • 1 year of heavy inbound/outbound phone and email inquiries that requires clear communication with both veterans and team members
  • 1 year of work experience managing both proactive scheduling and communication
  • 1 year working in a metrics-driven environment
  • Technical Skills: Proficiency in scheduling and CRM software; familiarity with Salesforce is a plus.
  • Professional etiquette with communication verbally and in writing
  • Quick learner and willingness to be trained
  • Ability to express empathy and integrity
  • Results-driven mentality
  • Ability to pass a background check and drug test


Shift:

  • 8-hour shift


Work setting:

  • In-person in Palm Springs, FL
  • Office environment

Monday to Friday 11a-8p
40 hours per week