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Hourly Remote Customer Service Representative Jobs in Columbus, MS

InsuraTec

Sales Representative (Remote)

Columbus, MS · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

HMG Careers

Remote Benefits Sales Rep

Columbus, MS · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Columbus, MS · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Columbus, MS · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

ABB

Protection and Control Engineer

MS · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

LIBERTY NATIONAL

Sales Representative

Columbus, MS · Remote

We empower our customers to Make Tomorrow Better by offering products that help secure their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...

ABB

Senior Technical Business Developer - Grid Automation

MS · Remote

$106K - $139K/yr

This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ... Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt ...

ABB

Senior Project Engineer

MS · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Group Account Manager

MS · Remote

$163K - $261K/yr

... customer problems. You will also showcase your expertise by giving input on market price ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

ABB

Commercial Proposal Engineer

MS · Remote

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

ABB

Global Product Manager - Transformers

MS · Remote

If remote, candidates should be located near a major metro area. This role is contributing to the ... Translate customer insights into product and portfolio direction through direct engagement with ...

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How much do hourly remote customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for hourly remote customer service representative in Columbus, MS is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is an hourly remote customer service representative?

An Hourly Remote Customer Service Representative is a professional who assists customers with inquiries, complaints, or support needs from a remote location, typically working from home and being paid an hourly wage. Their responsibilities often include answering phone calls, responding to emails or chat messages, and helping resolve issues related to products or services. This role requires strong communication skills, proficiency with computers and customer service software, and the ability to work independently. Many companies hire remote representatives to provide flexible support across different time zones. The position offers the convenience of working from any location with reliable internet access.

What are the key skills and qualifications needed to thrive as an hourly remote customer service representative?

To thrive as an Hourly Remote Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office tools like email and chat platforms is typically required. Strong soft skills such as patience, empathy, and self-motivation help you connect with customers and work independently from home. These skills ensure efficient issue resolution, positive customer experiences, and reliable performance in a remote work environment.

What are some common challenges faced by hourly remote customer service representatives, and how can they be overcome?

Hourly remote customer service representatives often face challenges such as managing distractions in a home environment, staying motivated during repetitive tasks, and communicating effectively without in-person cues. To overcome these, it's important to establish a dedicated workspace, set clear boundaries with household members, and use productivity tools to stay organized. Regular check-ins with team leaders and actively participating in virtual team meetings can also help maintain a sense of connection and ensure you are aligned with company goals.

What are the most commonly searched types of Remote Customer Service Representative jobs in Columbus, MS?

The most popular types of Remote Customer Service Representative jobs in Columbus, MS are:

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For Hourly Remote Customer Service Representative jobs in Columbus, MS, the most frequently searched job titles are:

What job categories do people searching Hourly Remote Customer Service Representative jobs in Columbus, MS look for?

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What cities near Columbus, MS are hiring for Hourly Remote Customer Service Representative jobs?

Cities near Columbus, MS with the most Hourly Remote Customer Service Representative job openings:

Hourly Remote Customer Service Representative jobs near you

Remote Customer Service Representative

MCI Military Recruitment

Columbus, MS • Remote

$14/hr

Full-time

Re-posted 20 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling 

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers