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Hourly Remote Collection Jobs in Louisiana (NOW HIRING)

Collections Specialist - ServiceMac

Iowa, LA · On-site +1

$20.34 - $27.12/hr

What We Do The Collections Specialist is responsible for performing a variety of collection ... Pay Range: $20.34 - $27.12 Hourly, Remote This hiring range is a reasonable estimate of the base ...

$20.34 - $27.12/hr

What We Do The Collections Specialist is responsible for performing a variety of collection ... Pay Range: $20.34 - $27.12 Hourly, Remote This hiring range is a reasonable estimate of the base ...

$23.37 - $31.15/hr

Perform outbound and inbound collection calls to resolve delinquent accounts. * Analyze borrower ... Pay Range: $23.37 - $31.15 Hourly, Remote This hiring range is a reasonable estimate of the base ...

$28 - $33.65/hr

This role plays a critical part in coordinating document collection, managing ediscovery processes ... Remote - Various Locations Listed Approximate hourly range for this Role: $28.00 - $33.65 USD Our ...

$28 - $33.65/hr

This role plays a critical part in coordinating document collection, managing ediscovery processes ... Remote - Various Locations Listed Approximate hourly range for this Role: $28.00 - $33.65 USD Our ...

$14/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...

Home Loans Collector

New Orleans, LA · On-site +1

$23.78 - $24.76/hr

As an individual contributor, the Collector handles inbound/outbound collection calls, documents ... In office, on site; not hybrid or remote Credit Human provides employees with many benefits from ...

Customer Service Representative

Harvey, LA · On-site +1

$14.50 - $20/hr

Additionally, while performing duties, the employee may be required to sit, stoop, lift up to 15 pounds, type, communicate effectively, manage conflict, work evenings and/or weekends, attend remote ...

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Hourly Remote Collection information

What is the difference between Hourly Remote Collection vs Hourly Remote Accounts Receivable Clerk?

AspectHourly Remote CollectionHourly Remote Accounts Receivable Clerk
Primary RoleCollects overdue payments and manages delinquent accountsProcesses invoices, tracks payments, and maintains accounts receivable records
Required SkillsDebt collection, negotiation, communicationData entry, accounting software, attention to detail
Work EnvironmentRemote, often with finance or collections teamsRemote, typically within finance or accounting departments
Common CertificationsNone required but beneficial (e.g., Certified Collections Professional)Basic accounting or bookkeeping certifications optional

Hourly Remote Collection focuses on recovering overdue payments and managing delinquent accounts, while Hourly Remote Accounts Receivable Clerk handles invoicing, payment processing, and maintaining receivable records. Both roles are remote and involve finance-related tasks, but their core functions differ in focus and responsibilities.

What are popular job titles related to Hourly Remote Collection jobs in Louisiana? For Hourly Remote Collection jobs in Louisiana, the most frequently searched job titles are:
What job categories do people searching Hourly Remote Collection jobs in Louisiana look for? The top searched job categories for Hourly Remote Collection jobs in Louisiana are:
What cities in Louisiana are hiring for Hourly Remote Collection jobs? Cities in Louisiana with the most Hourly Remote Collection job openings:

Collections Specialist - ServiceMac

First American

Iowa, LA • On-site, Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoThe Collections Specialist is responsible for performing a variety of collection activities to resolve delinquent mortgage accounts. You will conduct both inbound and outbound customer outreach, gather and analyze borrower information, negotiate payment arrangements, and ensure accounts remain compliant with investor, regulatory, and company requirements.
This role requires strong judgment, problem solving skills, and the ability to navigate sensitive or difficult customer situations with professionalism. You will maintain detailed documentation, resolve escalated issues, and provide exceptional service while managing multiple priorities in a fast paced en
The Collections Specialist is responsible for performing a variety of collection activities to resolve delinquent mortgage accounts. You will conduct both inbound and outbound customer outreach, gather and analyze borrower information, negotiate payment arrangements, and ensure accounts remain compliant with investor, regulatory, and company requirements.
This role requires strong judgment, problem solving skills, and the ability to navigate sensitive or difficult customer situations with professionalism. You will maintain detailed documentation, resolve escalated issues, and provide exceptional service while managing multiple priorities in a fast paced environment.WHAT YOU'LL DO
  • Perform inbound and outbound collection calls across all stages of delinquency.

  • Research, identify, and resolve issues contributing to customer delinquency.

  • Maintain accurate and detailed records of all customer interactions and account activities.

  • Provide exceptional customer service by resolving complex account issues, discrepancies, and disputes.

  • Review accounts to ensure compliance with internal policies, investor requirements, and applicable regulatory standards.

  • Analyze borrower financials to determine appropriate payment arrangements or retention options.

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

  • High School diploma or equivalent.

  • Typically requires 1-3 years of mortgage service experience and highvolume collections experience.

  • Goaloriented with the ability to thrive in a fastpaced environment.

  • Strong verbal and written communication skills.

  • Ability to manage multiple priorities with strong attention to detail.

  • Call center experience preferred.

Knowledge, Skills, and Abilities (KSAs)

  • Knowledge of collections procedures and best practices.

  • Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcyprocedures/regulations.

  • Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes.

  • Strong negotiation, active listening, and communication skills.

  • Ability to analyze and interpret moderate to highcomplexity issues and make sound decisions.

  • Strong problemsolving, timemanagement, and organizational skills.

  • Ability to thrive in a fastpaced, collaborative environment.

  • Strong attention to detail with the ability to meet goals and deadlines.

  • Ability to interact and communicate effectively with individuals at all levels of the organization.

Working hours are 11am-8p, EST with a rotating Saturday 9am-3pm EST.

Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.

Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.