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Hourly Remote Bank Customer Service Jobs (NOW HIRING)

Customer Service Representative

Tempe, AZ ยท Remote

$15.25 - $20.75/hr

... customer service for financial/banking customers that consistently meets or exceeds Company ... remote interpreting solutions, including over-the-phone interpretation (OPI), video remote ...

Customer Service Representative

Tempe, AZ ยท Remote

$15.25 - $20.75/hr

... customer service for financial/banking customers that consistently meets or exceeds Company ... remote interpreting solutions, including over-the-phone interpretation (OPI), video remote ...

$45/hr

... hourly remote capacity. In this position, you will be responsible for designing, implementing, and supervising behavior analytic services for clients with autism and related disorders. Occasional ...

Be Seen First

Professional Search Group OC is partnering with a leading financial-services solutions provider to ... This position is a temporary role, fully remote, and candidates must reside in California. About ...

Be Seen First

Professional Search Group OC is partnering with a leading financial-services solutions provider to ... This position is a temporary role, fully remote, and candidates must reside in California. About ...

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Hourly Remote Bank Customer Service information

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How much do hourly remote bank customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hourly remote bank customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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What cities are hiring for Hourly Remote Bank Customer Service jobs? Cities with the most Hourly Remote Bank Customer Service job openings:
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CSP Customer Service Representative (Temp)

Union Bank & Trust Company

Lincoln, NE โ€ข On-site, Remote

$14 - $19/hr

Temporary

Posted 28 days ago


Job description

Position Summary: UBT is seeking temporary customer service representatives to assist the College Savings Plan customer service team. The contract will be available through September 11th 2026. Opportunity for a permanent position dependent on open positions and candidate performance.

Essential Functions:

  • Provide phone assistance to investorsโ€™ and Financial Advisorsโ€™ inquiries. Be able to discuss investment options, market performance, account information, and 529 tax and estate planning rules and regulations as outlined by IRS and State law.
  • Process transactions from callers accurately and in a timely manner, including contributions, withdrawals, and investment changes, while following Federal and State laws pertaining to 529 Plans, including tax benefits and penalties.
  • Accurately and clearly convey Federal and State tax laws pertaining to all seven of our 529 Plans regarding possible tax deductions and credits, tax penalties for non-qualified withdrawals, Federal exceptions, gift tax and accelerated gifting, and rollovers into Roth IRAs.
  • Assist with every facet of 529 College Savings account information, verification, proper tax coding, account processes, account creation and changes, rollovers, and mailings.
  • Navigate callers through their online access and assist in troubleshooting website difficulties.
  • Utilize an array of different resources and tools to research and gather information to resolve client issues and answer more complex inquiries.
  • Follow up with advisors and investors regarding incomplete account paperwork, information, and requests.
  • Acquire knowledge of PowerAgent Operator and Worx, Director, eStreamOne, Plaid, and Microsoft products such as OneNote, Word, Sharepoint, and Outlook.
  • Participate in ongoing product knowledge and customer service training to enhance skills, stay current on 529 updates and processing procedures, and provide the best possible service to our investors.
  • Understand, identify, and evaluate potential risks to client accounts and take necessary steps to ensure the account is protected against fraud, theft, and security breaches.
  • Prioritize and manage daily tasks, workflows, and projects to ensure regular progress and timely completion, and regularly report progress and status to leadership.
  • Understand and adhere to all bank policies, laws, and regulations applicable to their role. Complete compliance training and follow internal processes and controls as required.
  • Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
  • Regular and reliable attendance is an essential function of this position.
  • Perform other job-related duties or special projects as assigned.

Qualifications:

  • High School Diploma or GED Equivalent required.
  • At least 2 years of Customer Service or Call Center experience strongly preferred.
  • Working knowledge of investments and/or 529 Plan rules and regulations, or prior banking experience preferred.
  • Proficient in Microsoft Word, Excel, Outlook, and in working with other financial software.

Preferred Talents:

  • Accurate and detailed
  • Effective communicator both verbal and written- promotes Union Bankโ€™s customer service philosophy
  • Positive and people focused
  • Organized and time efficient
  • Self-directed and takes initiative
  • Deadline driven
  • Critical thinking

Working Environment:

Sedentary work, occasional lifting and/or carrying up to 20 pounds.

Indoor work not exposed to outdoor elements or hazards.

This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding.

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.