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Hourly Ramp Agent Jobs in Modesto, CA (NOW HIRING)

Wipro

Customer Service Agent

Ripon, CA · On-site

$25K - $50K/mo

Job Title: Customer Service Agent City: Atlanta State/Province: California Posting Start Date: 4/21/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and ...

Greener Solutions

Be Seen First

Client Service Representative

Stockton, CA · On-site

$20 - $25/hr

As a Call Center Agent / Dispatcher, you will be responsible for handling inbound and outbound calls from customers and team members in a professional and efficient manner. Your primary goal will be ...

U-Haul

Customer Service Representative

Modesto, CA · On-site

$16.50 - $18.50/hr

Compensation Range: $16.50 to $18.50 Hourly Location: 837 Kansas Av, Modesto, California 95351 United States of America Are you a people person? Do you love helping others? U-Haul is in search of ...

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Hourly Ramp Agent information

See Modesto, CA salary details

$10

$17

$22

How much do hourly ramp agent jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for hourly ramp agent in Modesto, CA is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.28 per hour, depending on experience, location, and employer.

How many hours does a ramp agent work?

A ramp agent typically works full-time hours, which can range from 30 to 40 hours per week, often including early mornings, evenings, weekends, and holidays due to the 24/7 nature of airline operations. Overtime may be required during busy periods or to cover shift changes, and schedules can vary depending on the employer and location.

What is the difference between Hourly Ramp Agent vs Baggage Handler?

AspectHourly Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety trainingHigh school diploma, safety training
Work EnvironmentAirport ramp, aircraft servicingAirport baggage claim, cargo areas
Employer & IndustryAirlines, ground service companiesAirlines, ground handling services
Job DutiesAircraft marshalling, safety checksBaggage loading/unloading, cargo handling

Both roles involve working on the airport ramp and require safety training. The main difference is that Hourly Ramp Agents focus on aircraft servicing and marshalling, while Baggage Handlers specialize in baggage and cargo handling. They often work together but have distinct responsibilities within airport ground operations.

What are the key skills and qualifications needed to thrive as an Hourly Ramp Agent, and why are they important?

To thrive as an Hourly Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent. Familiarity with ground support equipment, baggage handling systems, and safety protocols is typically required, and OSHA or airport safety certifications can be advantageous. Strong teamwork, communication, and time-management skills help ensure smooth coordination during tight turnaround times. These abilities are crucial for maintaining safety, efficiency, and timely operations in a fast-paced airport environment.

What are hourly ramp agents?

Hourly ramp agents are ground crew members at airports responsible for handling aircraft on the tarmac. Their duties include loading and unloading baggage, guiding planes in and out of gates, operating ground support equipment, and ensuring the safe and timely movement of aircraft. They typically work in shifts and are paid by the hour. Ramp agents play a crucial role in maintaining airport efficiency and safety, often working outdoors in various weather conditions.

What are some common challenges Hourly Ramp Agents face during their shifts, and how can they be managed?

Hourly Ramp Agents often work in fast-paced and physically demanding environments, frequently exposed to varying weather conditions and tight turnaround times for aircraft. Managing these challenges involves adhering strictly to safety protocols, maintaining clear communication with team members, and using proper lifting techniques to prevent injuries. Building familiarity with airline procedures and equipment, as well as being adaptable to changing schedules, can help new agents adjust and perform efficiently. Teamwork and attention to detail are crucial for successfully handling the dynamic nature of ramp operations.

What job makes $10,000 a month without a degree?

An hourly ramp agent typically does not earn $10,000 a month without a degree; most ramp agent roles pay hourly wages that total significantly less. High earnings in logistics or transportation jobs often require specialized skills, experience, or management positions, which may involve certifications or advanced training. Achieving such income levels usually involves roles with higher responsibility, overtime, or supervisory duties beyond entry-level ramp agent positions.

Is it hard to get hired as a ramp agent?

Getting hired as a ramp agent can be competitive, as employers often seek candidates with physical stamina, attention to safety procedures, and the ability to work in a fast-paced environment. Prior experience or certifications such as OSHA training can improve chances, but many positions are entry-level and require a background check and drug screening. Availability for shift work and physical fitness are also important factors in the hiring process.

How much do ramp agents usually make?

Ramp agents typically earn an hourly wage ranging from $12 to $20, depending on experience, location, and employer. Many also receive benefits such as overtime pay and shift differentials for night or weekend work.
What are the most commonly searched types of Ramp Agent jobs in Modesto, CA? The most popular types of Ramp Agent jobs in Modesto, CA are:
What cities near Modesto, CA are hiring for Hourly Ramp Agent jobs? Cities near Modesto, CA with the most Hourly Ramp Agent job openings:
Hourly Ramp Agent jobs near you
Infographic showing various Hourly Ramp Agent job openings in Modesto, CA as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $36,659 per year, or $17.6 per hour.
Customer Care Agent

Customer Care Agent

Ashley Global Retail, LLC

Lathrop, CA

$16.90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 280 frontline employees who took The Breakroom Quiz

33rd of 46 rated furniture manufacturers

Job description

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley
Our Local Customer Care Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and customer communication across our Fulfillment Centers. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries—any delivery that was not landed 100% and requires customer recovery. The team also manages our VIP process, which includes inspecting products and sending photos to customers to help manage expectations. Additionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey.
What You’ll Do
Delivery Recovery & Issue Resolution

  • Handle hot delivery recoveries by identifying and addressing immediate challenges on the delivery route.
  • Monitor active recoveries in real-time to ensure timely resolution of delivery delays or product issues.
  • Resolve delivery issues before customer escalation by proactively identifying potential problems and implementing solutions.
  • Coordinate with Regional Fulfillment Centers (RFCs) to arrange same-day and next-day recovery deliveries.
  • Track recovery requests accurately across various RFC-specific systems and databases.
  • Notify customers promptly of any delivery issues or delays discovered during the load-out or routing process.
  1. VIP & Escalation Support
  • Provide elevated, white-glove service for VIP customers and complex, high-priority orders.
  • Handle escalated delivery issues with empathy, professionalism, and a focus on immediate resolution.
  • Coordinate closely with Store Operations and RFC personnel to align on solutions for escalated cases.
  • Process recovery requests strictly within established response time windows to minimize customer wait times.
  • Navigate multiple systems simultaneously, including Package AI, Storis, and Salesforce, to track orders and document resolutions.
  • Document VIP processes accurately while maintaining strict adherence to Standard Operating Procedures (SOPs).
  1. Cross-Functional Operations & Multi-Channel Support
  • Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.
  • Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges.
  • Execute escalation management protocols effectively when issues exceed standard resolution parameters.
  • Maintain a proactive service model focused on issue prevention rather than just reaction.
  • Apply comprehensive knowledge of company return policies, exchange processes, and warranty claims to assist customers.
  • Demonstrate a strong understanding of delivery logistics, routing, and recovery operations.
  1. Store & Customer Partnership
  • Serve as the critical link between retail stores and customers, ensuring unresolved issues are addressed with expert attention.
  • Restore customer confidence and provide world-class experiences, especially in situations where service gaps have occurred.
  • Own every customer issue from start to finish, demonstrating an unwavering commitment to exceptional service and follow-through.
  • Complete any additional tasks or special projects assigned by management to support operational goals.
  • Complete any additional tasks assigned by management.

What You Bring
  • Legally authorized to work in the US
  • At least 18 years old
  • 1-2 years' experience in fast-paced environments, bilingual preferred
  • Excellent phone etiquette, while expressing patience and professionalism with a customer-focused mindset
  • Strong problem-solving skills, attention to detail while working in a fast-paced environment
  • Experience with chat, phone and email support; including proficient in computer systems and programs such as Microsoft office and CRM systems
  • Maintain reliable attendance
  • Thrive in a team environment
What’s In It for You
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
  • Extended health, dental benefits, and vision insurance
  • Employee Discount from 10% - 30%
  • Life/Disability Insurance
  • Flex Spending Account
  • 401K

  • Paid Time Off

Compensation: This position pays an hourly rate of $16.90- $16.90
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), 80 hours paid vacation and 40 hours of California Paid Sick Leave.
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business needs.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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