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Hourly Level 2 It Support Jobs in Baton Rouge, LA

TrustIT

Level 2 IT Support for MSP

Baton Rouge, LA · On-site

$19 - $26/hr

Join Trust IT's team in Baton Rouge, where we solve tech problems through innovation and teamwork ... Hourly compensation with clear paths to raise and promotion * Support in learning business ...

U.S. Navy

IT Support Specialist

Maringouin, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Brusly, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Fordoche, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Prairieville, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Denham Springs, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Baton Rouge, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

White Castle, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Baker, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Pierre Part, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Walker, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Independence, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Slaughter, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Baton Rouge, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Port Vincent, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Plaquemine, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

U.S. Navy

IT Support Specialist

Watson, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

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All JobsHourly Level 2 It Support JobsHourly Level 2 It Support Jobs in Baton Rouge, LA

Hourly Level 2 It Support information

See Baton Rouge, LA salary details

$13

$24

$35

How much do hourly level 2 it support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for hourly level 2 it support in Baton Rouge, LA is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $27.26 per hour, depending on experience, location, and employer.

What is an hourly Level 2 IT Support?

An Hourly Level 2 IT Support specialist is an IT professional who provides intermediate technical support to users, usually resolving issues that cannot be solved by Level 1 support. They handle more complex problems related to software, hardware, and network troubleshooting, often requiring deeper technical knowledge and analytical skills. Typically, they may also escalate issues to higher-level support if necessary, document solutions, and assist in maintaining IT systems. Working hourly means they are paid based on the number of hours they work, rather than a fixed salary.

What are the key skills and qualifications needed to thrive as an hourly Level 2 IT Support?

To thrive as an Hourly Level 2 IT Support, you need strong troubleshooting skills, a solid understanding of operating systems and networks, and typically a relevant associate degree or technical certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Experience with ticketing systems, remote support tools, and diagnostic utilities is usually required. Excellent communication, patience, and problem-solving abilities distinguish effective professionals in this role. These skills ensure timely resolution of complex technical issues and high-quality support for end users.

How does an hourly Level 2 IT Support role typically interact with other IT team members and end users?

As an Hourly Level 2 IT Support specialist, you'll frequently collaborate with Level 1 technicians by addressing issues that require deeper technical expertise and guiding them on more complex troubleshooting. You'll also interact directly with end users to resolve escalated tickets, often requiring clear communication to explain solutions or gather additional information. Working closely with system administrators or network engineers may be necessary for issues that cross into their domains, fostering a team-oriented environment. Strong interpersonal skills and a collaborative mindset are essential for success in this role.

What is the difference between Hourly Level 2 It Support vs Hourly Help Desk Technician?

AspectHourly Level 2 It SupportHourly Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ often preferred
Work EnvironmentOn-site or remote, more complex issuesHelp desk, front-line support, basic troubleshooting
Job ResponsibilitiesAdvanced troubleshooting, network issues, system repairsPassword resets, software installs, basic user support

Hourly Level 2 It Support typically handles more complex technical issues requiring advanced skills and certifications, working in environments that demand deeper technical knowledge. In contrast, Hourly Help Desk Technicians focus on initial user support and basic troubleshooting. Both roles are essential in IT support but differ in complexity and scope.

What are the most commonly searched types of Level 2 It Support jobs in Baton Rouge, LA?

The most popular types of Level 2 It Support jobs in Baton Rouge, LA are:

Hourly Level 2 It Support jobs near you
Infographic showing various Hourly Level 2 It Support job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,069 per year, or $24.1 per hour.

Level 2 IT Support for MSP

TrustIT

Baton Rouge, LA • On-site

$19 - $26/hr

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description

  • $57,500 - $67,500
  • We're looking to add a skilled IT Support Technician to our established MSP team, with responsibilities split between remote support and in-person work
  • This position includes on-location duties at our Baton Rouge office
  • For applicants living outside the area, relocation assistance may be offered
Passionate about IT and ready for a rewarding challenge? Join Trust IT's team in Baton Rouge, where we solve tech problems through innovation and teamwork.
You'll grow your skills, earn certifications, and advance in a supportive, fast-paced environment focused on learning and development.
We're looking for motivated, customer-focused technicians who perform well under pressure and are eager to grow.
At Trust IT, each day brings new opportunities to learn, collaborate, and make an impact. You'll be supported by teammates and encouraged to help others grow too.
Why Trust IT?
  • Competitive pay that values your time and talent
  • Hourly compensation with clear paths to raise and promotion
  • Support in learning business processes and building client relationships
  • Flexible hybrid work after onboarding
A Few Other Things You'll Like:
  • Great compensation
  • Eight Paid Holidays
  • Paid Time Off
  • Simple IRA
  • Relocation funds available for the right candidate
  • Work directly with the business owner
  • A clear roadmap for your career and the dedicated support to help you achieve it
  • Flex scheduling
  • Financial support for approved certifications
  • QSEHRA Healthcare Program
  • Cell phone reimbursement
  • Mileage reimbursement
  • Quarterly Bonus
Here's A Few Things You Won't Miss
  • Politics
  • Being micro-managed
  • Unrealistic expectations
  • Feeling overwhelmed, exhausted, and drained

Job Duties:
  • This position centers on delivering in-person and project-based IT support to clients in your local area. You'll regularly visit client sites to diagnose and fix issues involving computers, networks, servers, internet connectivity, and related systems.
  • When not scheduled for on-site visits, you'll provide remote support services and manage client projects. Strong communication skills and a professional, friendly approach with clients are key to thriving in this role.
  • You'll be expected to log all support actions-both remote and on-site-in our ticketing system and ensure client information stays current.
  • You'll also support our deployment team with setting up servers, networks, workstations, and other technical projects that require additional help.
Requirements:
  • Outstanding Customer Service Skills - While we are a technology-focused business, building strong client relationships is our top priority
  • Experience: At least 3 years in an IT support role, with MSP experience strongly preferred
  • Technical Skills: Proficiency in configuring firewalls, switches, wireless systems, and VLANs
  • Are you interested in this position?If so, after completing this application, send a separate email to jeffrey.hanson@trustitllc.com with Subject = Info Request.In the body of the email, let me know 1) Your favorite color 2) Why you think we're asking this question. There are no wrong answers
  • Basic Knowledge: Familiarity with Windows Servers, Active Directory, Group Policy, and Microsoft 365 administration
  • Virtualization: A foundational understanding of technologies like Hyper-V.
  • Desktop Support Expertise: Skilled in desktop hardware repair, drive replacement, disk imaging, operating system installations, malware removal, and troubleshooting email systems
  • Work Ethic: A self-motivated individual who can thrive independently or collaboratively, and maintain confidence when working with clients, even in challenging situations
  • Work Location: Baton Rouge, LA and two hours surrounding, and remote from home

Work Remotely:
After you're fully self-sufficient and experienced with our processes, tools sets and clients, you'll have the flexibility to work from home on some days, but there will be scheduled days where you're required to work from our office.
Interested?
Click the Apply Now button at the top of the page to submit your application! Once you've applied, you'll receive an email with a link to complete a role-specific assessment. If you're selected to move forward, we'll send you additional details outlining the next steps in the hiring process.
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