ZipRecruiter

Log In

1

Hourly It Support Technician Jobs in Allentown, PA

Shift4

IT Technical Support Representative

Center Valley, PA · On-site

$20.25 - $28/hr

Required : • Minimum of 2 years of experience as an IT Analyst, Desktop Support Technician, or similar role providing technical support in a corporate environment. • Demonstrated experience ...

next page

Showing results 1-20

People also search for

All JobsHourly It Support Technician JobsHourly It Support Technician Jobs in Allentown, PA

Hourly It Support Technician information

See Allentown, PA salary details

$13

$24

$36

How much do hourly it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for hourly it support technician in Allentown, PA is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly IT Support Technician, and why are they important?

To thrive as an Hourly IT Support Technician, you need a solid understanding of computer hardware, operating systems, networking basics, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with help desk ticketing systems, remote desktop tools, and troubleshooting software/hardware issues is essential. Strong communication, patience, and problem-solving abilities help technicians assist users effectively and manage stressful situations. These skills ensure quick, accurate technical support, minimizing downtime and keeping business operations running smoothly.

What are some common challenges faced by Hourly IT Support Technicians, and how can they effectively address them?

Hourly IT Support Technicians often face the challenge of managing a high volume of support tickets while ensuring prompt and thorough resolutions. Balancing multiple requests, prioritizing critical issues, and communicating effectively with users who may have varying technical knowledge are daily realities. To address these challenges, technicians benefit from strong organizational skills, clear communication, and a proactive approach to problem-solving. Leveraging ticketing systems, staying up-to-date with company IT protocols, and seeking guidance from more experienced team members can also help streamline their workflow and improve service quality.

What does an Hourly IT Support Technician do?

An Hourly IT Support Technician provides technical assistance to users by troubleshooting hardware, software, and network issues on an as-needed basis. They often respond to service requests, perform system maintenance, and help resolve technical problems either remotely or in person. Their main goal is to ensure technology systems run smoothly, minimizing downtime for employees or customers. Because they are paid hourly, their schedules and workloads may vary depending on the organization’s needs.

What is the difference between Hourly IT Support Technician vs Help Desk Technician?

AspectHourly IT Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, troubleshooting hardware/software issuesHelp desk, remote support, customer service
Employer & Industry UsageIT service providers, corporate IT departmentsIT support centers, tech companies, corporate settings

The Hourly IT Support Technician and Help Desk Technician roles often overlap, especially in certifications and work environments. The main difference is that the Hourly IT Support Technician typically provides hands-on, on-site technical support, while the Help Desk Technician primarily offers remote assistance and customer service. Both roles are essential in maintaining IT operations, but their focus and work settings differ slightly.

What are the most commonly searched types of It Support Technician jobs in Allentown, PA? The most popular types of It Support Technician jobs in Allentown, PA are:
What are popular job titles related to Hourly It Support Technician jobs in Allentown, PA? For Hourly It Support Technician jobs in Allentown, PA, the most frequently searched job titles are:
What job categories do people searching Hourly It Support Technician jobs in Allentown, PA look for? The top searched job categories for Hourly It Support Technician jobs in Allentown, PA are:
What cities near Allentown, PA are hiring for Hourly It Support Technician jobs? Cities near Allentown, PA with the most Hourly It Support Technician job openings:
Hourly It Support Technician jobs near you
Infographic showing various Hourly It Support Technician job openings in Allentown, PA as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,456 per year, or $24.7 per hour.

IT Support Technician

HAT - Human Active Technology

Easton, PA

$20.50 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

IT Support Technician

Are you a tech-savvy problem solver who enjoys working in a dynamic environment? Do you thrive on troubleshooting IT issues, supporting end-users, and keeping systems running smoothly? If so, Human Active Technology (HAT) is looking for an IT Support Technician to join our team and help maintain our high standards of innovation and efficiency in the workplace.

Who We Are

HAT is a rapidly growing manufacturer of monitor mounting solutions, height-adjustable tables, and other ergonomic office products. With a strong commitment to custom manufacturing, creative solutions, and superior quality, we serve a diverse, global customer base. Headquartered in Easton, PA, we also have offices and showrooms in California, New York City, Chicago, and the Netherlands.

What You’ll Do

As an IT Support Technician, you will play a crucial role in ensuring our employees have the technology and support they need to succeed. Your responsibilities will include:

  • Providing first-level help desk support for computers, printers, networks, phone systems, Microsoft applications, and other IT-related issues.
  • Installing and configuring operating systems and software on existing and new computer systems.
  • Assisting with IT projects and tasks assigned by the System Administrator and IT Manager/Developer.
  • Maintaining excellent communication with IT leadership on all tasks, troubleshooting efforts, and system improvements.
  • Monitoring and maintaining IT system performance, ensuring system security and reliability.
  • Setting up new equipment and supporting end-users with hardware and software malfunctions.
What We’re Looking For

We’re seeking a proactive and detail-oriented individual with a strong foundation in IT support and troubleshooting. The ideal candidate will have:

  • High school diploma or equivalent required.
  • Continuing education in Information Technologies preferred
  • Experience with:
    • Linux and Microsoft 365 products (preferred but not required).
    • Microsoft Windows 8, 10, 11
    • Microsoft Office 2007, 2010, 2016
    • Networking (client/peripheral)
    • Basic Windows Domain functions
    • Operating System installations and updates
    • Analytical and problem-solving skills
  • Ability to follow internal IT procedures and guidelines while troubleshooting and resolving basic IT issues.
  • Strong organizational and communication skills to effectively support end-users.
Why Join HAT?
  • Be part of an innovative and growing company with a reputation for excellence.
  • Work with state-of-the-art technology in a collaborative and supportive environment.
  • Enjoy a competitive salary with opportunities for professional growth and advancement.
  • Comprehensive health, dental, and vision insurance to support your well-being.
  • Disability and supplemental insurance options for added financial security.
  • 401(k) retirement plan with company contributions to help you plan for the future.
  • Generous paid time off, including vacation, personal days, and holidays.
  • Join a team that values hard work, creativity, and continuous learning in a dynamic environment.

At HAT, we believe in creating a work environment that fosters collaboration, problem-solving, and career development. If you're ready to be part of a team that is shaping the future of ergonomic office solutions, apply today!

Apply