San Antonio, TX · On-site
$17 - $22.75/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text ... Resolve moderate-to-complex inquiries via email/chat. * Execute policy endorsements and audits ...
San Antonio, TX · On-site
$17 - $22.75/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text ... Resolve moderate-to-complex inquiries via email/chat. * Execute policy endorsements and audits ...
San Antonio, TX · Hybrid
$17 - $22.50/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat ... Resolve moderate-to-complex inquiries via email/chat. * Execute policy endorsements and audits ...
San Antonio, TX · Hybrid
$17 - $22.50/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat ... Resolve moderate-to-complex inquiries via email/chat. * Execute policy endorsements and audits ...
$15 - $20.25/hr
Refer customers to local dealers for extra support when needed. * Respond to e-mail/chat communication from leadership/Customers. * Must be able to work independently, as well as within a team.
Quick apply
$15 - $20.25/hr
Refer customers to local dealers for extra support when needed. * Respond to e-mail/chat communication from leadership/Customers. * Must be able to work independently, as well as within a team.
Roanoke, TX · On-site
$18 - $24/hr
Lead Client Support Agent The Lead Client Support Agent (all channels of engagement) handles the ... Resolve moderate-to-complex inquiries via email/chat/ call/ text. * Execute policy endorsements and ...
New
Roanoke, TX · On-site
$18 - $24/hr
Lead Client Support Agent The Lead Client Support Agent (all channels of engagement) handles the ... Resolve moderate-to-complex inquiries via email/chat/ call/ text. * Execute policy endorsements and ...
New
San Antonio, TX · Hybrid
$17 - $22.50/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat ... Resolve moderate-to-complex inquiries via email/chat. * Execute policy endorsements and audits ...
San Antonio, TX · Hybrid
$17 - $22.50/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat ... Resolve moderate-to-complex inquiries via email/chat. * Execute policy endorsements and audits ...
San Antonio, TX · Hybrid
$17 - $22.50/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat ... Resolve moderate-to-complex inquiries via email/chat. * Execute policy endorsements and audits ...
San Antonio, TX · Hybrid
$17 - $22.50/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat ... Resolve moderate-to-complex inquiries via email/chat. * Execute policy endorsements and audits ...
Lewisville, TX · On-site
$14.75 - $20/hr
Refer customers to local dealers for extra support when needed. * Respond to e-mail/chat communication from leadership/Customers. * Must be able to work independently, as well as within a team.
Lewisville, TX · On-site
$14.75 - $20/hr
Refer customers to local dealers for extra support when needed. * Respond to e-mail/chat communication from leadership/Customers. * Must be able to work independently, as well as within a team.
As a Customer Support Specialist, Chat and Email, you'll be on the front lines supporting customers while helping improve the way we serve them every day. Provide Exceptional Customer Support ...
As a Customer Support Specialist, Chat and Email, you'll be on the front lines supporting customers while helping improve the way we serve them every day. Provide Exceptional Customer Support ...
$15.75 - $21.50/hr
Deliver friendly, knowledgeable phone, email, and chat support to our customers * Guide customers through product features, troubleshooting, and best practices * Collaborate cross-functionally with ...
$15.75 - $21.50/hr
Deliver friendly, knowledgeable phone, email, and chat support to our customers * Guide customers through product features, troubleshooting, and best practices * Collaborate cross-functionally with ...
Dallas, TX · On-site
$49K - $60K/yr
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Dallas, TX · On-site
$49K - $60K/yr
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
San Antonio, TX · On-site
Provide Tier 1 and Tier 2 technical support via phone, email, chat, and remote support tools ... Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a ...
New
San Antonio, TX · On-site
Provide Tier 1 and Tier 2 technical support via phone, email, chat, and remote support tools ... Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a ...
New
Dallas, TX · On-site +1
$14.75 - $20/hr
Provides technical support to customers via phone, chat, email, and other channels * Educating teachers and administrators on how to use products * Create and update cases with customer inquiries via ...
Dallas, TX · On-site +1
$14.75 - $20/hr
Provides technical support to customers via phone, chat, email, and other channels * Educating teachers and administrators on how to use products * Create and update cases with customer inquiries via ...
Austin, TX · On-site
$55K - $60K/yr
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Austin, TX · On-site
$55K - $60K/yr
Experience supporting remote users over phone, email, chat and text * Experience supporting enterprise systems and applications with a 24/7 user base * Experience using and troubleshooting both ...
Lewisville, TX · On-site
$14.75 - $20/hr
Refer customers to local dealers for extra support when needed. * Respond to e-mail/chat communication from leadership/Customers. * Must be able to work independently, as well as within a team.
Lewisville, TX · On-site
$14.75 - $20/hr
Refer customers to local dealers for extra support when needed. * Respond to e-mail/chat communication from leadership/Customers. * Must be able to work independently, as well as within a team.
Lewisville, TX · On-site
$15 - $20.25/hr
Refer customers to local dealers for extra support when needed. Respond to e-mail/chat communication from leadership/Customers. Must be able to work independently, as well as within a team. Strong ...
Lewisville, TX · On-site
$15 - $20.25/hr
Refer customers to local dealers for extra support when needed. Respond to e-mail/chat communication from leadership/Customers. Must be able to work independently, as well as within a team. Strong ...
San Antonio, TX · On-site
Provide Tier 1 and Tier 2 technical support via phone, email, chat, and remote support tools ... Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a ...
San Antonio, TX · On-site
Provide Tier 1 and Tier 2 technical support via phone, email, chat, and remote support tools ... Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a ...
Corsicana, TX · On-site
$14.25 - $19.25/hr
Agents may support customers through inbound phone calls, live chat, email, and mail-order processing, depending on business needs and assigned responsibilities. The ideal candidate is dependable ...
New
Corsicana, TX · On-site
$14.25 - $19.25/hr
Agents may support customers through inbound phone calls, live chat, email, and mail-order processing, depending on business needs and assigned responsibilities. The ideal candidate is dependable ...
New
Corsicana, TX · On-site
$14.25 - $19.25/hr
Agents may support customers through inbound phone calls, live chat, email, and mail-order processing, depending on business needs and assigned responsibilities. The ideal candidate is dependable ...
New
Corsicana, TX · On-site
$14.25 - $19.25/hr
Agents may support customers through inbound phone calls, live chat, email, and mail-order processing, depending on business needs and assigned responsibilities. The ideal candidate is dependable ...
New
Provide first-class customer support via phone, email, and chat * Conduct initial troubleshooting, validation, and root cause investigation * Triage inbound issues, prioritize ticket queues, and ...
Provide first-class customer support via phone, email, and chat * Conduct initial troubleshooting, validation, and root cause investigation * Triage inbound issues, prioritize ticket queues, and ...
Dallas, TX · On-site
$52 - $76/hr
Provide first-class customer support via phone, email, and chat * Conduct initial troubleshooting, validation, and root cause investigation * Triage inbound issues, prioritize ticket queues, and ...
Dallas, TX · On-site
$52 - $76/hr
Provide first-class customer support via phone, email, and chat * Conduct initial troubleshooting, validation, and root cause investigation * Triage inbound issues, prioritize ticket queues, and ...
The most popular types of Email Chat Support jobs in Texas are:
Cities in Texas with the most Hourly Email Chat Support job openings:
$17 - $22.75/hr
Other
Re-posted 3 days ago
7.4
Based on 14 frontline employees who took The Breakroom Quiz
235th of 315 rated insurance
The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call channels. Agents balance efficiency with a warm client experience while identifying opportunities for cross-sell and retention. This hybrid role blends communication, product expertise, and sales support across multiple lines of business.
This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text interactions. You'll manage policy changes, process updates, and conduct quality checks on complex cases. Success requires strong analytical ability, communication precision, and adherence to compliance and carrier guidelines. You'll also provide peer coaching and documentation feedback to support the growth of L1 agents.
Job Responsibilities:
Essential Job Functions
Skills Required
Qualifications
Equal Employment Opportunity
Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.
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