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Hourly Customer Service Representative Jobs in Anderson, SC

JOB SUMMARYThe CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments ...

CUSTOMER SERVICE REPRESENTATIVE

Anderson, SC · On-site

$14.75 - $20/hr

JOB SUMMARY The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments ...

JOB SUMMARY The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments ...

CUSTOMER SERVICE REPRESENTATIVE

Easley, SC · On-site

$13.75 - $18.50/hr

JOB SUMMARY The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments ...

CUSTOMER SERVICE REPRESENTATIVE

Anderson, SC · On-site

$14.75 - $20/hr

JOB SUMMARY The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments ...

JOB SUMMARY The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments ...

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Hourly Customer Service Representative information

See Anderson, SC salary details

$9

$17

$24

How much do hourly customer service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for hourly customer service representative in Anderson, SC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.13 per hour, depending on experience, location, and employer.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How many hours does an hourly customer service representative work?

Hourly customer service representatives typically work between 20 and 40 hours per week, with full-time roles often requiring 35 to 40 hours. Work schedules can include evenings, weekends, and holidays depending on the employer's hours of operation and staffing needs.

What are the most commonly searched types of Customer Service Representative jobs in Anderson, SC?

The most popular types of Customer Service Representative jobs in Anderson, SC are:

What cities near Anderson, SC are hiring for Hourly Customer Service Representative jobs?

Cities near Anderson, SC with the most Hourly Customer Service Representative job openings:

Infographic showing various Hourly Customer Service Representative job openings in Anderson, SC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,789 per year, or $17.2 per hour.

Customer Service Representative

Anderson, SC

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 21 days ago


Job description

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Hyundai of Anderson is seeking an energetic, customer-focused Customer Service Representative (CSR) to join our growing team. The CSR plays a critical role in driving customer engagement, appointment scheduling, and retention while delivering an exceptional customer experience.

Position Summary

The CSR is responsible for handling inbound and outbound customer communications, scheduling appointments, following up on leads, and supporting dealership sales and service objectives. Success in this role is measured through daily activity, appointment generation, customer satisfaction, and follow-through.

Key Responsibilities

• Contact customers by phone, text, and email to schedule appointments 

• Follow up on internet leads and unsold showroom traffic 

• Re-engage previous customers and service customers 

• Maintain accurate records in the CRM system 

• Confirm appointments and reduce no-show rates 

• Deliver a professional and positive customer experience 

• Work closely with sales and service departments to achieve dealership goals 

• Participate in daily team meetings and training

Performance Expectations (KPIs)

• Minimum 30 outbound calls per day 

• Minimum 5 appointments set per week 

• Maintain accurate CRM notes and follow-up tasks 

• Achieve appointment show-rate goals 

• Meet monthly customer contact and retention objectives 

• Maintain high customer satisfaction scores 

• Complete all required training and certifications on time

Qualifications

• Excellent communication and phone skills 

• Strong customer service mindset 

• Ability to multitask in a fast-paced environment 

• Basic computer and CRM proficiency 

• Self-motivated and goal-oriented 

• Automotive experience preferred but not required

Compensation & Benefits

• Competitive hourly pay plus performance incentives 

• Medical, dental, and vision insurance 

• Paid time off 

• Employee discounts 

• Career growth opportunities

Join a dealership committed to growth, customer satisfaction, and employee development.Apply today and become part of the Hyundai of Anderson team.